The Owner Relations Specialist serves as the primary point of contact for property owners, managing relationships and resolving inquiries across multiple communication channels. They coordinate with internal departments to ensure operational efficiency and maintain accurate records within the CRM system.
MASALTO Capital
14 Remote Job Openings at MASALTO Capital
Identify and sign strategic partnerships with corporate housing providers across Canada and the United States to expand the accommodation network. Manage the onboarding process and coordinate lead distribution to generate booking revenue and commissions.
The role focuses on reconnecting with former guests and corporate clients to generate repeat bookings and strengthen customer retention. Responsibilities include conducting outbound calls, managing the sales pipeline in HubSpot, and preparing customized accommodation proposals.
The role focuses on reconnecting with former guests and corporate clients to generate repeat bookings and strengthen customer retention. Responsibilities include conducting outbound calls, managing the sales pipeline in HubSpot, and preparing customized accommodation proposals.
The role focuses on reconnecting with former guests and corporate clients to generate repeat bookings and strengthen customer retention. Responsibilities include conducting outbound calls, managing the sales pipeline in HubSpot, and preparing customized accommodation proposals.
Deliver exceptional customer service to guests via phone, email, and messaging platforms throughout their stay. Coordinate with internal operations teams to resolve requests and manage check-in/check-out support.
The specialist manages the end-to-end journey for property owners, from onboarding and membership activation to listing optimization. They serve as the primary point of contact to ensure listings are active and ready for corporate housing opportunities.
Manage the full vendor payment cycle, including reviewing, validating, and recording invoices. Ensure accurate reconciliation of accounts payable balances and support monthly financial closing activities.
Prepare accurate monthly owner statements and calculate payouts for managed properties across Canada and Latin America. Reconcile revenue across various booking channels and provide financial support to property owners.
Manage purchasing requests and source products and service providers across Canada and Latin America. Negotiate pricing and payment terms while maintaining strong relationships with international vendors to optimize costs.
Develop and execute dynamic pricing strategies to maximize revenue and occupancy across the Canadian portfolio. Monitor performance metrics and collaborate with cross-functional teams to optimize listing visibility and profitability.
Manage and create content across multiple social media platforms for various brands within the Mas Alto Capital portfolio. Develop content calendars and track performance metrics to increase audience engagement and maintain brand consistency.
The Digital Marketing Manager coordinates and executes digital marketing initiatives and manages marketing communications across various channels. This role involves supervising the social media team and overseeing HubSpot campaigns, newsletters, and press releases.
The Digital Marketing Manager will coordinate and execute digital marketing initiatives, manage marketing communications, and oversee aspects of the marketing team, ensuring consistent brand communication across channels.