Act as the primary point of support for a portfolio of approximately 50 hotel owners in Canada to drive performance and growth. This involves leading strategic annual meetings, conducting bi-monthly performance calls, and coordinating specialized support for technical issues.
IHG
16 Remote Job Openings at IHG
Lead the implementation and sustainability of UKG Pro Workforce Management across US hotel portfolios to improve labor productivity and colleague experience. Act as a liaison between implementation teams and hotel operations to ensure system functionality translates into actionable operating practices.
Support Regional Sales Centers in Europe by managing group inquiries and delivering proposals to drive conversion and revenue. Maximize profit opportunities within the Groups and Meetings segment by cross-selling IHG-branded properties.
Manage a portfolio of luxury agencies to maximize revenue and market share for IHG brands across Canada and the Northeastern US. Develop strategic account plans and coordinate luxury travel requests while maintaining strong relationships with hotel partners and clients.
Drive hotel performance and consistency by conducting standards evaluations and quality audits for franchise and company-managed hotels. Consult with management to develop action plans based on guest feedback and field data to improve service levels.
Field Operations Support Manager - [San Francisco Bay Area or Phoenix]
IHG
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Full Time
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15 days ago
IHG
Provide specialized consulting to hotels to improve guest experience and operational performance across product, service, and F&B areas. Develop and implement hotel action plans based on performance data to remedy issues and meet strategic goals.
Provide subject matter expert advice and on-ground operational support as a Task Force Manager across IHG Army Hotels. Drive performance improvements, lead complex hotel projects, and develop senior leadership through onboarding and coaching.
Manage Property Improvement Plan (PIP) renovation projects for mid-scale IHG hotels to ensure compliance with brand standards and building codes. Conduct site assessments, produce detailed renovation narratives, and coordinate with franchisees and design teams through all project phases.
Responsible for delivering sales objectives and managing a portfolio of Group Travel Partners in the Americas to drive revenue and growth. This includes creating strategic account plans, identifying business opportunities, and leading global account teams.
Manage Property Improvement Plan (PIP) renovation projects for mid-scale hotels to ensure compliance with brand standards and building codes. Provide technical expertise to franchisees and design teams while overseeing onsite activities and project timelines.
Drive incremental group and meeting revenue across Federal and State Government segments by managing a portfolio of agencies and contractors. Develop and execute strategic account plans to maximize market share and deliver compliant lodging solutions.
Renovation Manager - Conversions Essentials & Suites (Mid-Atlantic & Northeast)
IHG
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Full Time
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a month ago
IHG
Manage on-site PIP renovation and conversion activities to ensure compliance with brand standards, life safety, and ADA requirements. Provide technical expertise to franchisees and design teams to ensure timely project completion and successful hotel openings.
Provide exceptional travel advice and reservation solutions to guests while driving revenue and customer loyalty. Act as a brand champion by educating guests on offerings and navigating web-based systems to enhance the guest experience.
Provide trilingual reservation solutions and travel advice to guests to drive revenue and customer loyalty. Act as a brand champion by educating guests on products and maintaining high performance standards.
Act as the primary point of support for hotel owners to drive performance through strategic planning and consulting. Manage a portfolio of approximately 50 hotels, coordinating with specialized managers to resolve technical operational and revenue issues.
Provide an industry-leading reservation solution and deliver a warm and friendly guest experience. Inspire loyalty through personalized service and actively participate in company initiatives and personal development.