You will drive the go-to-market strategy and execute integrated campaigns for product investments in MarTech, Data, and AI. Additionally, you will create sales enablement materials, conduct user research, and evangelize the product at industry events.
The AI Strategy Consultant acts as a technical-strategic partner, bridging the gap between product capabilities and customer business needs. They are responsible for managing AI Decisioning use case delivery, conducting design sessions, and driving marketing transformation for enterprise clients.
Design and implement customer identity resolution solutions by working backward from business use cases, assessing data architectures, and configuring identity rules and data models. Debug customer issues using SQL and server logs, explain product behavior, and advocate for product improvements while collaborating across pre-sales and post-sales teams.
Lead discovery with enterprise marketing and data teams, design activation-ready data architectures, identity rules, schemas, and semantic context, and direct AI agents in building and validating the implementation. Define and prove customer success metrics, remain the architectural point of contact after handoff, create reusable reference architectures, and relay product gaps to internal teams.
You will own the end-to-end deployment and migration for enterprise email and SMS customers, from technical discovery to production launch. You will also act as a trusted technical advisor, partnering with internal teams to resolve implementation blockers and build scalable deployment frameworks.
You will manage and grow relationships with strategic agency partners and walled gardens to drive the adoption of Hightouch's agentic marketing platform. This involves structuring commercial agreements, co-selling into enterprise accounts, and acting as a trusted advisor to agency executives.
The Field Events Coordinator will own the execution of the field marketing roadmap, including trade shows, executive events, and customer conferences in North America. They will collaborate with cross-functional teams to develop event themes, creative activations, and content tracks.
You will work directly with users to ensure they derive maximum value from the platform by providing technical support via Intercom, Slack, and email. The role involves collaborating across departments including Engineering, Solutions Engineering, and Technical Account Management to resolve customer issues.
You will work directly with users to ensure they derive maximum value from the platform by providing technical support via various channels. Additionally, you will collaborate cross-functionally with teams like Engineering, Solutions Engineering, and Marketing to drive customer success.
You will own the product strategy and execution for Hightouch's core marketing orchestration surfaces, including audience targeting, analytics, and experimentation. This role involves driving product adoption, managing go-to-market success, and leading cross-functional engineering and design teams.
You will own the real-time product suite within Customer Data Infrastructure, driving roadmap decisions and execution for event collection and personalization APIs. You will partner closely with engineering on architecture and scaling while representing the product suite to enterprise customers.
You will partner with Account Executives to remove technical and business obstacles during the sales process. Additionally, you will craft creative technical solutions and distill complex data concepts for various stakeholders.
You will lead and scale a team of Technical Architects to oversee the entire customer journey for Fortune 5000 clients. This role involves driving retention and expansion strategies while maintaining hands-on involvement in complex technical escalations.
The role involves experimenting with and prototyping generative AI applications to improve agentic marketing workflows. You will design and develop autonomous evaluation systems and explore innovative techniques for AI-generated image and video content.
The Enterprise Account Executive will manage a pipeline of high-value accounts and drive outbound prospecting to develop long-term client relationships. They will collaborate with cross-functional teams to deliver tailored solutions and ensure a seamless customer experience.
You will manage a pipeline of high-value enterprise accounts and execute land-and-expand strategies to drive business growth. Additionally, you will conduct discovery calls and collaborate with cross-functional teams to deliver tailored solutions and a seamless customer experience.
You will manage a pipeline of high-value enterprise accounts while driving outbound prospecting and land-and-expand strategies. Additionally, you will conduct discovery calls and collaborate with cross-functional teams to deliver tailored solutions that meet business outcomes.
The manager will define how Hightouch creates and communicates customer value by building frameworks for sales teams to position products effectively. They will work cross-functionally to develop use case libraries, sales narratives, and go-to-market strategies for product launches.
You will own the competitive intelligence program end-to-end, providing real-time intel and sales enablement to field teams. Additionally, you will collaborate with product and marketing to define positioning and drive cross-functional campaigns.
You will work directly with users to ensure they derive maximum value from the platform by providing technical support via various communication channels. Additionally, you will collaborate cross-functionally with Solutions Architects, Engineering, and Marketing teams to drive customer success.
Lead technical discovery and architectural solutioning to drive the full sales motion for enterprise customers. Design tailored product demonstrations and manage proof-of-concept engagements to secure technical wins.
You will build and scale growth channels for Ad Studio by managing paid campaigns across LinkedIn, Meta, and Google. Additionally, you will be responsible for measuring funnel performance and creating lead magnets to drive pipeline and revenue.
Lead, mentor, and grow a team of Solutions Engineers while partnering with Account Executives to deliver tailored demonstrations and proofs-of-concept. You will be accountable for the customer experience during the sales cycle and architect elegant data activation solutions for enterprise clients.
Own the economics of the go-to-market strategy by managing sales capacity, productivity models, and pipeline-to-ARR forecasting. Partner with the CRO and GTM leaders to analyze unit economics and provide financial insights for board and investor reporting.
Build the outbound sales motion and playbook from the ground up for the Ad Studio creative platform. Conduct direct outreach to performance marketing and growth leaders via cold calls, emails, and social campaigns to drive product demos.
Collaborate with enterprise clients to translate brand guidelines into AI-driven workflows for high-quality ad creative. Partner with product and engineering teams to provide client feedback and shape the roadmap for AI creative generation tools.
The GTM Recruiter will act as a strategic partner to define hiring needs, source candidates, and manage the end-to-end recruitment process for GTM functions. They are responsible for building talent pipelines and implementing foundational recruiting processes to support company growth.
Generate top-of-funnel leads through outbound outreach via cold calls, emails, and LinkedIn to target personas. Collaborate with the growth team to refine sales processes and engage new signups to schedule meetings for the sales organization.
Drive pipeline and revenue by managing the Snowflake partnership through co-selling and relationship building with Snowflake field teams. Act as the primary link between Snowflake's organization and Hightouch's sales team to accelerate deal expansion.
Design and iterate on 0-1 AI agent tools for marketing teams, blending first-party data with machine learning. Collaborate with engineers and PMs to translate customer research and usage data into high-fidelity product solutions.
Drive the core financial engine including the operating model, quarterly reforecasts, and cash flow forecasts. Partner with leadership to provide board reporting and strategic analysis to support scaling a metrics-driven culture.
Lead the development and roadmapping of the Customer Studio no-code suite to drive business growth. Manage the engineering team by improving execution pace, hiring high-impact members, and ensuring system reliability.
Build and manage infrastructure, tooling, and documentation to optimize the effectiveness of AI coding agents across the engineering organization. This includes owning agentic development environments and creating MCP server integrations for internal systems.
Lead the development and execution of the Agentic Marketing Platform, focusing on content generation, context management, and orchestration. Manage the engineering team's growth, technical bar, and operational reliability to drive business impact.
Take ownership of the monorepo and the path to production to improve developer productivity for over 50 engineers. Focus on optimizing build/test/deploy patterns and supporting multi-region, multi-cloud backend infrastructure.
Influence technical personas at ISV and SI partners to position Hightouch as the default CDP and Agentic Marketing partner. Project-manage partner-driven product enhancements and translate field feedback into prioritized engineering inputs.
Act as a strategic bridge between the agentic marketing platform and innovative brands to drive adoption and guide successful pilots. Collaborate with creative teams to optimize AI-generated assets and help design the overall go-to-market playbook.
Build and design SDKs, on-device experiences, and backend systems for native app and web marketing delivery. Own the full round-trip process from event collection and eligibility evaluation to message delivery and rendering.
Act as the technical bridge for Fortune 5000 customers, overseeing the journey from onboarding to increased platform adoption. Collaborate with Sales and Engineering to drive retention, expansion, and product innovation based on customer use cases.
The role involves defining hiring needs, sourcing and prescreening candidates, and partnering with engineering leaders to build a talent pipeline. You will be responsible for managing the end-to-end recruitment process and implementing foundational recruiting programs.
You will design and maintain the distributed systems that power the company's data syncing engine to ensure high performance and reliability. Additionally, you will collaborate directly with customers to solve complex scaling challenges and contribute to the architecture of multi-region and multi-cloud infrastructure.
Manage mid-market accounts by identifying opportunities and executing strategic sales deals. Engage with diverse personas and industries to drive growth and deliver value-based solutions.
Lead the development of high-throughput streaming systems capable of processing millions of behavioral events per second with sub-second latency. Architect and scale infrastructure for real-time computation engines while mentoring engineering team members.
You will build and maintain high-throughput infrastructure to ingest and process billions of behavioral events in real-time. You will also own projects from start to finish and influence the technical roadmap for the streaming systems team.
The engineer will build and maintain tools for enterprise onboarding, access control, and data warehouse performance optimization. They will also engage with product specifications to ensure the control plane scales effectively with the company's growth.
You will design and maintain scalable backend systems for the Customer Studio product while optimizing data warehouse performance. You will also collaborate on product specifications and explore new features related to real-time data syncing and generative AI.
You will own the end-to-end application security posture for the platform, defining the security function from the ground up. This involves hands-on work in the codebase to solve complex problems related to multi-tenant isolation, distributed systems security, and API hardening.
You will serve as the founding product manager for the Agentic Personalization pillar, defining the product roadmap and go-to-market strategy. This involves deep customer discovery with enterprise teams and designing the agent experience to ensure trust and performance.
Lead technical discovery and design architectural solutions to drive the full sales motion for enterprise customers. Build deep technical relationships with stakeholders and execute proof-of-concept engagements to validate product value.
This role involves leading an engineering team responsible for managing over 300 destination integrations, which are central to the company's product functionality. Responsibilities include balancing the prioritization of new destination requests against strategic improvements, and ensuring maximum sync speed through performance optimizations.
The Enterprise Account Executive will be responsible for driving sales within the DACH region, requiring at least four years of complex enterprise SaaS sales experience. This role involves building pipeline through outbound efforts and utilizing a land and expand strategy.
The Solutions Engineer partners with Account Executives by removing technical and business obstacles to sales, advocating for customer interests internally, and creating compelling technical content. They frequently work with technical and non-technical stakeholders to understand problems and craft creative technical solutions.
The Customer Success Engineer will work directly with all users to ensure they maximize platform value by answering technical questions across various communication channels like Intercom, Slack, phone, or email. This role involves technical work requiring an understanding of API documentation, standard SaaS tools, and customer data building blocks, while collaborating cross-functionally with teams like Solutions Architects and Engineering.
The Implementation Manager will own the full implementation and enablement lifecycle for Mid-Market and Enterprise customers, focusing on executing the technical aspects of onboarding and ensuring seamless integration into existing data infrastructure. This role involves designing scalable implementation frameworks, leading technical discovery sessions, and creating detailed technical documentation.
The Enterprise Account Executive will be responsible for building and managing a pipeline of high-value enterprise accounts, driving both outbound prospecting and land-and-expand strategies to foster long-term client relationships. This role involves conducting discovery calls, understanding client needs, delivering tailored solutions that achieve measurable business outcomes, and collaborating with internal teams.
The Enterprise Account Executive will be responsible for building and managing a pipeline of high-value enterprise accounts, driving both outbound prospecting and land-and-expand strategies to foster long-term client relationships. This role involves conducting discovery calls, understanding client needs, delivering tailored solutions that achieve measurable business outcomes, and collaborating with internal teams.
The AI Strategy Consultant is responsible for driving marketing strategy and transformation in enterprise organizations by deploying AI agents to enhance marketing workflows. They will work closely with customer teams to uncover impactful use cases and recommend adjustments for improved outcomes.
Lead machine learning efforts across Hightouch, focusing on product development and improving execution pace. Foster team growth and ensure high reliability in operations.
The Enterprise Solutions Engineer will work closely with enterprise clients to solve complex problems and innovate data usage. They will collaborate with Account Executives to remove obstacles in sales and advocate for customer interests.
The role involves rapidly prototyping and architecting production LLM pipelines while integrating AI into marketing workflows. The engineer will also develop a deep understanding of user workflows to create seamless AI-assisted experiences.
