The Operational Compliance Specialist manages privacy and EMEA compliance programs by translating regulatory requirements into repeatable operational processes. This role handles subprocessor management, data retention, DSAR requests, and regulatory reporting while acting as a liaison for privacy-adjacent process design.
Manage data migrations for new CRM customers, including source-data analysis, import preparation, validation, reconciliation, and resolution of migration issues. Document migration requirements and progress, maintain project systems, and coordinate with clients and cross-functional teams throughout onboarding.
Lead cross-functional learning initiatives and own the transition from Skilljar to a custom LMS, defining platform requirements and collaborating with developers and stakeholders. Design technical learning pathways, certifications, interactive labs, and release-aligned content, while using learner telemetry to measure adoption and business impact.
The Customer Success Manager is responsible for managing the full customer lifecycle, including onboarding, renewals, and identifying expansion opportunities. They will also act as a primary point of contact for escalated issues and conduct regular business reviews to ensure customer satisfaction and revenue growth.
The Customer Success Manager is responsible for managing the full customer lifecycle, including onboarding, renewals, and identifying growth opportunities. They will also serve as the primary contact for escalated issues and conduct regular business reviews to ensure customer satisfaction and revenue growth.
The Senior Enterprise Account Executive will drive new revenue through enterprise logos and existing customer expansion by selling AI-powered technical solutions. They will lead complex sales cycles, manage virtual account teams, and build strong relationships with key stakeholders to achieve quarterly revenue goals.
The Associate Product Manager will own well-defined product initiatives from discovery through launch while receiving strategic guidance from senior leadership. They will collaborate across cross-functional teams to define requirements, evaluate solutions, and measure the impact of product improvements.
You will lead the strategy, roadmap, and execution for the core platform while managing a team of product managers. You will also partner with cross-functional leaders to integrate AI-first capabilities and drive business growth.
The Account Executive is responsible for managing the full sales cycle, from converting qualified meetings into new customer wins to ensuring a seamless onboarding experience. They will collaborate with SDRs and strategic partners to generate pipelines and effectively position Neon One's solutions to small and mid-sized nonprofits.
The Manager, AI & Systems Orchestration will lead the strategy, architecture, and deployment of autonomous AI agents and GTM technology. They are responsible for optimizing agent flows, managing data integration pipelines, and ensuring AI governance and safety across the organization.
The Technical Account Manager serves as a technical advisor, leading customer-facing technical services such as integrations, identity management, and data services. They also act as a Tier 3 escalation point for complex technical issues and collaborate with internal teams to drive customer value.
The Technical Account Manager serves as a technical advisor, leading customer-facing technical services such as integrations, identity management, and data services. They also act as a Tier 3 escalation point for complex issues and collaborate with internal teams to drive customer value and platform enhancements.
The Technical Account Manager acts as a technical advisor, leading customer-facing implementations, integrations, and data services throughout the customer lifecycle. They also serve as a Tier 3 escalation point for complex technical issues and collaborate with internal teams to drive product enhancements.
The Staff Accountant will manage full cycle accounting responsibilities, including transaction entry, journal entries, and financial statement preparation. They will also collaborate with cross-functional teams to ensure compliance with GAAP and support audit preparation.
The Senior Product Manager is responsible for developing and executing product strategies and roadmaps aligned with business goals and market trends. This role drives the product development process through cross-functional collaboration and data-driven decision-making to ensure successful product launches.
