Design and build the core of an agentic voice AI framework while optimizing for low-latency performance. Develop and maintain harness controls like guardrails and grounding to ensure LLM agents are safe and compliant for banking environments.
Design, build, and maintain the core agentic voice AI framework, including conversation orchestration and runtime architecture. Optimize the real-time voice pipeline for latency while implementing robust guardrails and policy enforcement for banking compliance.
Design, build, and maintain the core agentic voice AI framework, including conversation orchestration and runtime architecture. Optimize the real-time voice pipeline for latency while ensuring safety, compliance, and reliability in a regulated banking environment.
Manage a portfolio of client implementations from sales handoff through launch, coordinating internal and client teams, configuring the platform, and keeping projects on schedule. Train client administrators and operators, communicate measurable business value to stakeholders, mitigate risks, and improve processes for scalable service delivery.
Collaborate with clients to assess business requirements and design innovative technical solutions that enhance customer engagement. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
Collaborate with clients to assess business requirements and propose innovative technical solutions that enhance engagement and efficiency. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
The Senior Associate Launch Manager oversees a portfolio of client implementation projects from initial hand-off to successful launch. They act as a consultant and project manager, ensuring cross-functional alignment and delivering measurable ROI to executive stakeholders.
You will serve as the primary technical resource for strategic accounts, driving platform utilization and technical optimization. Responsibilities include leading complex troubleshooting, managing system integrations, and building strong relationships with customer IT teams.
You will serve as the primary technical resource for a portfolio of strategic accounts, driving platform utilization and technical optimization. This involves collaborating with internal teams to lead complex troubleshooting, design configuration strategies, and ensure customer success.
The Ecosystem Partner Manager will lead the end-to-end lifecycle of technology partnerships, including onboarding, commercial agreement negotiation, and joint go-to-market planning. They will also act as a central project manager to align cross-functional teams and maintain sales enablement resources for the partner ecosystem.
Collaborate with clients to assess business requirements and propose comprehensive technical solutions that enhance customer engagement. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
You will co-own the company security roadmap and implement security programs across application, infrastructure, and AI domains. Additionally, you will mentor engineers, lead blameless post-mortems, and align technical security work with compliance requirements.
You will co-own the company security roadmap and implement security programs across application, infrastructure, and AI domains. The role involves mentoring engineers, leading post-mortems, and aligning technical security work with compliance requirements.
Lead the Nexus team in orchestrating text-based connectors and data flow while managing a distributed team of engineers. Balance time between high-level technical architecture, people management, and hands-on coding contributions.
Manage and optimize marketing tools including Marketo and Salesforce to ensure clean data flow and lead lifecycle management. Build AI-driven workflows and reporting dashboards to measure marketing's impact on revenue.
Lead the customer success motion by guiding financial institutions through the adoption and scaling of an AI-powered platform. Focus on driving value realization, reporting ROI, and ensuring long-term retention and growth of the client book of business.
Drive new revenue growth within top-tier enterprise accounts by leveraging strategic, data-driven sales approaches. Collaborate with internal teams to showcase platform value through ROI analysis and secure large-scale contracts.
