The Senior GRC Specialist will lead end-to-end compliance programs and audit processes while managing the organization's security control environment. They will also act as a strategic advisor to internal teams and external stakeholders regarding security, risk, and third-party vendor compliance.
The recruiter will manage the end-to-end hiring process for go-to-market and business roles while collaborating with internal teams to build recruitment strategies. They will also leverage AI tools and data analytics to optimize hiring workflows and ensure a high-quality candidate experience.
The Financial Institution Advisor will act as a subject matter expert to guide banking clients through strategic technology deployments and AI integration. They will lead high-impact workshops, conduct deep-dive discovery sessions, and partner with internal teams to drive business growth and platform adoption.
The Senior FP&A Analyst will manage the company's operating plan, build driver-based financial models, and provide financial insights to department leaders. Additionally, the role involves preparing executive-level financial reporting and managing the company's financial planning software.
The Renewals and Commercial Operations Manager will lead end-to-end customer renewal strategies, including contract negotiations and downsell mitigation. They will also spearhead operational initiatives such as streamlining contracting frameworks and leveraging AI-driven workflows to inform pricing strategies.
Lead complex, ambiguous projects across identity and access, integrations and tools, and the customer data foundation, from problem definition and architecture through production delivery. Build secure, governed platform capabilities and foundational patterns that support AI agents and are adopted by teams across Glia.
You will drive new revenue growth within top-tier enterprise accounts by leveraging a data-driven approach and innovative solutions. Additionally, you will collaborate with sales leadership to refine sales strategies and secure large contracts with multiple stakeholders.
Design, build, and maintain the core agentic voice AI framework, including conversation orchestration and runtime architecture. Optimize the real-time voice pipeline for latency while implementing robust guardrails and policy enforcement for banking compliance.
Design and build the core of an agentic voice AI framework while optimizing for low-latency performance. Develop and maintain harness controls like guardrails and grounding to ensure LLM agents are safe and compliant for banking environments.
Design, build, and maintain the core agentic voice AI framework, including conversation orchestration and runtime architecture. Optimize the real-time voice pipeline for latency while ensuring safety, compliance, and reliability in a regulated banking environment.
Manage a portfolio of client implementations from sales handoff through launch, coordinating internal and client teams, configuring the platform, and keeping projects on schedule. Train client administrators and operators, communicate measurable business value to stakeholders, mitigate risks, and improve processes for scalable service delivery.
Collaborate with clients to assess business requirements and propose innovative technical solutions that enhance engagement and efficiency. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
Collaborate with clients to assess business requirements and design innovative technical solutions that enhance customer engagement. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
You will serve as the primary technical resource for strategic accounts, driving platform utilization and technical optimization. Responsibilities include leading complex troubleshooting, managing system integrations, and building strong relationships with customer IT teams.
You will serve as the primary technical resource for a portfolio of strategic accounts, driving platform utilization and technical optimization. This involves collaborating with internal teams to lead complex troubleshooting, design configuration strategies, and ensure customer success.
Collaborate with clients to assess business requirements and propose comprehensive technical solutions that enhance customer engagement. Lead the validation, delivery, and deployment of these solutions while mentoring remote teams on best practices.
You will co-own the company security roadmap and implement security programs across application, infrastructure, and AI domains. Additionally, you will mentor engineers, lead blameless post-mortems, and align technical security work with compliance requirements.
Lead the customer success motion by guiding financial institutions through the adoption and scaling of an AI-powered platform. Focus on driving value realization, reporting ROI, and ensuring long-term retention and growth of the client book of business.