The Technical Support Manager is responsible for the day-to-day operations, strategic direction, and process ownership of the Tier 2 support team. This role involves managing team performance, overseeing workforce planning, and acting as the primary escalation point for complex customer issues.
The Regional Sales Director will own the APAC revenue target and lead the regional sales team across enterprise and commercial segments. They are responsible for building market presence, executing commercial strategies, and fostering a culture of sales excellence.
The Senior Product Manager will lead the modernization of billing systems using Stripe and oversee the development of a new Salesforce-based Partner Relationship Management system. They will also manage the product roadmap for channel capabilities and engage with stakeholders across engineering, commercial, and finance teams.
Manage day-to-day relationships with a partner portfolio to drive onboarding, enablement, and productivity. Own and close Expansion ARR while collaborating with Account Executives to progress partner-sourced opportunities.
Manage the full sales cycle for DACH commercial accounts, from initial qualification to closing. This includes executing outbound prospecting, managing inbound leads, and collaborating with marketing on ABM campaigns.
