The role focuses on executing regional and state-level multi-channel marketing campaigns to drive demand and pipeline growth. It involves coordinating with sales and cross-functional teams to deliver localized assets and optimize campaign performance.
Everway
9 Remote Job Openings at Everway
Define and lead the product data strategy, focusing on telemetry capture, modeling, and the creation of governed data products. Build and scale a high-impact product data team to link product usage to business and learner outcomes.
Lead and scale the New Product Introduction (NPI) framework to bridge the gap between Product Management and customer-facing teams. Orchestrate the quarterly go-to-market roadmap, manage resource allocation, and govern the full product launch lifecycle from intake to retrospective.
The role focuses on increasing the usage and recommendation of Everway products among Disabled Students Allowance (DSA) assessors. This involves delivering product presentations, building stakeholder relationships, and providing feedback to the product team to inform the roadmap.
Identify and develop new business opportunities and sales channels to expand Everway's market presence in Texas. Manage the full end-to-end sales cycle from prospecting and qualification using MEDDPICC to closing and long-term relationship management.
Provide front-line customer support via chat, phone, and email to resolve product, subscription, and basic technical inquiries. Document all interactions in ticketing systems and escalate complex issues to upper-tier support teams.
Lead the analytics function by designing gold-tier data products and self-service experiences that improve business decision-making. Partner with data engineering and stakeholders to map critical decision points and implement AI-powered analytics workflows.
Lead and empower a regional team of Customer Success Managers to ensure exceptional customer experiences. Collaborate with other directors to drive retention, growth, and alignment across customer success processes.
Lead the strategy, operations, and innovation for customer success at Everway, supporting thousands of education customers. Drive proactive, data-informed success programming that enhances customer value, adoption, and retention across various educational accounts.
