The Account Manager will own the commercial performance and sales pipeline for assigned accounts across Indiana, Michigan, and Ohio. They will lead opportunity strategies from qualification through negotiation while building strong relationships with healthcare providers.
The Service Engineer acts as the primary contact for customers, performing independent installation, maintenance, and repair of radiotherapy equipment. Responsibilities include providing technical support via phone, remote access, and on-site visits while ensuring high customer satisfaction and regulatory compliance.
Provide expert technical and application support to healthcare providers using Elekta's Oncology Information Systems. Investigate, document, and resolve complex software issues while maintaining accurate customer records.
The Field Service/Installation Engineer is responsible for the installation, maintenance, and repair of Elekta's complex radiotherapy treatment delivery systems at customer sites. The role involves managing project activities, coordinating with stakeholders, and providing technical support to ensure clinical uptime and quality standards.
The Integration Specialist is responsible for the installation, configuration, and technical support of Elekta's Oncology Information System interfacing solutions. They will perform MOSAIQ application integration, manage interface migrations, and collaborate with programmers to develop and troubleshoot healthcare data interfaces.
The Adaptive Specialist is responsible for consulting, training, and supporting oncology professionals in the effective use of Elekta's adaptive radiotherapy software and hardware solutions. They will manage on-site and remote implementations, develop clinical workflow models, and provide ongoing educational support to ensure clinical readiness.
The Operational Physicist provides clinical customer support and training for Elekta medical equipment, including linear accelerators and treatment planning systems. They also assist in product commissioning, validation, and provide technical advice to internal engineering and marketing departments.
The Field Service Engineer will perform planned and emergency maintenance, installations, and troubleshooting on Elekta medical equipment across a defined territory. They are responsible for ensuring high standards of customer support, accurate documentation, and adherence to safety and quality policies.
Drive recurring revenue growth by managing the product lifecycle, including service, upgrades, and renewals for the installed base. Collaborate with sales and service teams to develop strategic plans and deliver tailored commercial solutions to healthcare customers.
The Associate Field Service Engineer is responsible for performing mechanical and electronic repairs in a timely manner. They must also maintain professional customer relations and adhere to all company administrative requirements.
The Application Specialist is responsible for providing high-quality training and service support to customers to maximize product adoption and satisfaction. They act as a key liaison between customers and internal teams, including R&D and Product Management, to communicate requirements and improve product performance.
The Associate Field Service Engineer is responsible for performing mechanical and electronic repairs, troubleshooting, and preventative maintenance on medical devices. They must also manage parts inventory, submit accurate service reports, and maintain professional customer relations.
Independently perform complex troubleshooting, repairs, installations, and preventative maintenance on medical linear accelerators and related equipment. Provide technical support to customers, mentor junior engineers, and manage administrative tasks including service reports and inventory.
