The Senior Customer Success Manager will act as the primary business owner for enterprise accounts, driving product adoption, value realization, and long-term relationship growth. They will serve as a strategic advisor, coordinating cross-functional teams to resolve complex challenges and identify expansion opportunities.
You will own the technical strategy for enterprise opportunities, leading discovery, architecture discussions, and proof-of-value exercises. You will partner with sales and engineering teams to translate complex technical requirements into clear business outcomes for stakeholders.
You will be responsible for growing the partner ecosystem across the UK and Ireland by recruiting high-potential partners and developing existing ones. Additionally, you will collaborate with the sales team to drive partner-sourced pipeline and execute joint business plans.
The Account Executive is responsible for generating new monthly recurring revenue by hunting for new enterprise customers and managing the full sales cycle. They will qualify leads using the MEDDPICC framework, maintain accurate records in Hubspot, and negotiate mutually beneficial agreements.
The Threat Analyst will provide tier 2 and 3 customer support while collaborating with researchers and data scientists to challenge the detection engine. They will analyze massive web traffic datasets to identify malicious activity and develop automated scripts to enhance real-time detection capabilities.
You will apply generative AI to enhance threat detection capabilities and automate traffic analysis for the security team. Additionally, you will collaborate with tech teams to integrate AI-powered features and build the generative AI stack in the cloud.
You will be responsible for originating and growing a robust pipeline through strategic hunting and managing enterprise accounts. Additionally, you will lead negotiations and close complex deals by demonstrating the value of DataDome's cybersecurity solutions.
Build and manage a strong enterprise pipeline through strategic prospecting and leads from business development, marketing, and channel teams. Qualify opportunities using MEDDPICC, collaborate across internal teams, and lead negotiations and complex enterprise deals to generate sustainable recurring revenue.
You will be responsible for developing new features for the customer dashboard and improving frontend performance. Additionally, you will investigate production bugs and collaborate with stakeholders to shape product proposals.
The Senior Product Manager will define and execute the strategy for the DataDome platform, focusing on the customer lifecycle from onboarding to expansion. They will lead the development of shared platform capabilities, AI-enabled experiences, and internal tools to improve scalability and operational efficiency.
