The Director is responsible for the strategy, governance, and performance of a portfolio spanning various occupational and liability insurance coverages. This role manages a team of professionals and oversees complex claims, litigation, and vendor relationships to ensure profitable growth and regulatory compliance.
The Director is responsible for setting and executing the P&C claims program strategy, governance, and performance across a portfolio of delegated and partner-managed programs. This role involves leading a team to modernize claims processes through data and automation while ensuring compliance and profitable growth.
The Senior Claims Specialist manages an assigned pending of construction defect claims, including determining coverage, investigating claims, and evaluating reserves. They are responsible for managing litigated claims, assessing risk transfer and recovery potential, and providing superior customer service to agents and insureds.
The underwriter will lead the technical development of Home Health Care Excess & Surplus Lines products while managing agency relationships and maintaining a profitable book of business. They are responsible for analyzing underwriting data, ensuring file compliance, and collaborating with actuarial teams to develop new products.
The Director of Claims Enablement leads the optimization and automation of claims processes to drive operational excellence and scalability. This role collaborates with IT and business units to implement advanced technology solutions while managing budgets and fostering a high-performance team culture.
Provide daily phone support for the claims department by assisting customers with first notice of loss and documentation requirements. Document all inquiries accurately in company systems while meeting key performance indicators and service level objectives.
The Senior Underwriter is responsible for managing contract surety underwriting, including risk selection, pricing, and profitability within an assigned territory. They will also develop and maintain effective relationships with brokers and agents to drive new business and retain existing accounts.
The developer will support and maintain financial applications, ensuring proper coding standards and business requirement alignment. They will also collaborate with technical architects and team leads to monitor production performance and implement necessary architectural improvements.
The Director will lead the Standard Accounts Sharing Economy business unit, overseeing underwriting strategy, team development, and portfolio management. They will manage complex auto liability-focused risks and collaborate with retail and wholesale brokers to drive profitable growth.
Manage an assigned inventory of auto material damage claims by determining coverage, conducting investigations, and evaluating files for timely disposition. Provide superior customer service to agents and insureds while maintaining compliance with company best practices and risk management controls.
The Executive Underwriter is responsible for reviewing and analyzing underwriting data to build and maintain a profitable Crime and Fidelity book of business. They also manage agency relationships through proactive customer service, marketing activities, and technical expertise.
The Underwriter II is responsible for analyzing underwriting data to build and maintain a profitable book of business while managing agency relationships. They act as a technical expert, contributing to departmental goals and mentoring less experienced staff.
The Senior Underwriter is responsible for risk selection, pricing, and profitability of a commercial surety book of business. They will actively manage broker relationships and develop new business opportunities to meet divisional objectives.
The Senior Underwriter is responsible for risk selection, pricing, and profitability within the Contract Surety division. They will develop and maintain relationships with brokers and agents to grow a profitable book of business in the assigned territory.
The Senior Underwriter is responsible for managing contract surety underwriting, including risk selection, pricing, and profitability within an assigned territory. They will also develop and maintain strong relationships with brokers and agents to grow a profitable book of business.
The Director will drive new business growth by prospecting and activating travel agency accounts while managing a portfolio of top-tier accounts to increase market share. They will also develop strategic growth plans, lead presentations, and collaborate with internal teams to ensure client satisfaction and revenue expansion.
The Executive Claims Specialist provides technical oversight and guidance for bodily injury and personal injury protection claims managed by third-party administrators. The role involves conducting audits, analyzing claims data, and managing litigation to ensure optimal claim outcomes and compliance with program standards.
Provide senior-level technical oversight of PIP/no-fault claims administered by third-party administrators. Evaluate coverage, benefit eligibility, and provide technical guidance on complex, litigated, and arbitrated PIP matters.
The Chief Operating Officer will translate the Accident & Health strategy into disciplined execution by overseeing claims, technology, data, and operational excellence. This role is responsible for driving expense efficiency, scaling capabilities, and ensuring a differentiated customer experience across the enterprise.
The Implementation Manager leads the onboarding and integration of new clients, ensuring operational and technical requirements are met through effective project management. They serve as the primary liaison between internal teams and external partners to ensure seamless execution from project initiation to go-live.
The Customer Service Representative will answer inbound calls to provide accurate information regarding travel insurance coverage, website troubleshooting, and purchase inquiries. They will also create cases in Salesforce to address customer needs and act as a liaison with agency partners.
You will lead the infrastructure and site reliability engineering efforts, owning the run-time reliability, observability, and cloud security of the Azure platform. This role involves hands-on engineering, setting technical standards, and mentoring a team to ensure resilient, scalable, and secure operations.
The Senior Software Engineer will design and develop a self-service developer portal using Azure APIM and create embedded React/Next.js web components for partner integrations. They will also collaborate with cross-functional teams to enhance GraphQL APIs and provide technical leadership and mentorship.
The Business Development Manager is responsible for maintaining and expanding relationships with accounts within an assigned territory to achieve sales quotas and strategic objectives. They will execute penetration strategies, manage travel partner relationships, and utilize CRM tools to track sales activities and market trends.
Design, develop, and maintain full-stack applications using React, Angular, and .NET technologies while collaborating with cross-functional teams. Implement cloud-based solutions on Azure, manage RESTful APIs, and utilize DevOps practices to ensure continuous integration and delivery.
The representative will provide daily phone coverage for the Notice of Loss line, assisting customers with claim setup and inquiries. They are responsible for maintaining accurate records of all interactions and ensuring high-quality service standards are met.
The analyst is responsible for the timely billing, reconciliation, and collection of premium receivables for the Surety division. They will collaborate with internal teams to resolve billing discrepancies and ensure accurate cash application.
Lead the architecture and delivery of enterprise-scale Generative and Agentic AI solutions to transform insurance operations. Establish technical standards for AI evaluation, security, and observability while mentoring engineering teams across the organization.
The Business Analyst will contribute to the planning, design, and development of business and financial systems to support core organizational functions. They will gather requirements, analyze data, and collaborate with IT and business stakeholders to ensure efficient system implementation and process flow.
The Senior Knowledge Management Specialist will build and maintain a centralized digital knowledge base to support the insurance value chain. This role involves collaborating with subject matter experts to curate content, ensure regulatory compliance, and optimize searchability for operational efficiency.
The Executive Claims Specialist is responsible for the full handling and control of primary and excess Directors and Officers and Financial Institution claims from inception to resolution. This includes conducting coverage analysis, managing defense counsel, setting reserves, and formulating resolution strategies through negotiation or litigation.
The Senior Product Delivery Manager oversees the end-to-end product implementation process, managing cross-functional teams and coordinating with stakeholders. This role is responsible for defining product objectives, managing resources, and developing mitigation strategies to ensure successful project delivery.
The Product Owner is responsible for managing the product backlog, prioritizing features, and ensuring delivery excellence throughout the SDLC. They collaborate with cross-functional teams to align business needs with technical requirements and drive measurable business outcomes.
The Underwriting Assistant supports the Specialty Auto team by managing the review, processing, and maintenance of underwriting and policy information for new and renewal business. This role involves validating data entry, drafting policy documents, and collaborating with internal and external partners to ensure accurate transaction handling.
The VP, Underwriting Manager will lead the Special Risk team to drive profitability, growth, and strategic direction for a complex portfolio of insurance programs. This role involves managing MGU and TPA partnerships, overseeing reinsurance placements, and providing technical leadership and mentorship to the underwriting team.
The Construction Operations Leader manages profit center support operations, including staffing, systems, and vendor spend to drive performance. They also oversee underwriting servicing activities and partner with leadership to ensure high-quality broker experiences and operational scaling.
The Senior Manager oversees technology-enabled quality assurance, including AI governance, transcript quality, and workflow optimization within contact center and claims operations. This role leads a team to translate quality data into actionable business insights while maintaining standards and driving continuous improvement.
The Senior Compliance Analyst is responsible for drafting and filing policy forms and reviewing marketing materials to ensure adherence to state regulations and company guidelines. They also manage complex product projects and collaborate with underwriting, legal, and actuarial teams to support business growth.
The role involves managing high-volume contract drafting, negotiation, and litigation for the Accident & Health division while providing strategic legal counsel on regulatory compliance. Additionally, the position requires supervising legal staff, mentoring team members on AI tools, and supporting business units with complex insurance and benefit solutions.
The Business Strategy & Execution Lead acts as a liaison between business units and Digital Services to define operational needs and drive strategic initiatives. This role involves analyzing business performance, coordinating cross-functional project teams, and ensuring the successful delivery of technology-enabled solutions.
The Associate Data Engineer will build and maintain batch and streaming ETL/ELT pipelines to integrate third-party data into underwriting and business intelligence workflows. They will also implement data quality checks, manage cloud data jobs, and ensure the delivery of model-ready datasets for data scientists.
Responsible for the origination, program management, and underwriting of employer stop loss and ancillary insurance products. This role involves driving profitability, managing portfolio performance, and coordinating with actuaries and operations to achieve divisional goals.
Responsible for the origination, program management, and underwriting of employer stop loss, medical excess, and ancillary insurance products. The role involves driving profitability, managing portfolio performance, and coordinating with actuaries and operations to achieve divisional goals.
Lead the actuarial strategy and process improvements for the Accident & Health division while managing and mentoring a team of professionals. Perform complex profitability analyses, pricing, and reserving to support underwriting and senior management decisions.
The role involves reviewing medical stop loss claim submissions for accuracy and compliance with plan documents and policies. Responsibilities include calculating reserves, processing payments, and communicating claim decisions to external partners.
Responsible for the origination, program management, and underwriting of ancillary insurance and reinsurance products within the Medical Business Unit. This includes managing portfolio performance, driving profitability, and maintaining relationships with distribution partners.
Conduct on-site prospective and renewal surveys for Middle Market clients to evaluate property risks. Partner with underwriters and claims teams to implement risk improvement recommendations and ensure loss containment.
