You will manage day-to-day People Operations programs including onboarding, performance cycles, compensation logistics, and benefits administration. You will also focus on automating manual processes and ensuring compliance across all operating states.
You will partner with leadership to design systems and standards that reinforce a high-performance culture while navigating organizational ambiguity. Additionally, you will own the development of accountability frameworks and internal communication strategies to ensure alignment during periods of high growth.
You will own an enterprise territory, managing the full sales cycle for a vertical SaaS platform within the credit union market. This involves generating your own pipeline, conducting technical demos, and closing high-value deals.
You will own end-to-end delivery for strategic customer implementations while building tools and processes to improve team efficiency. You will also partner with Product and Engineering to triage complex technical issues and drive cross-functional projects to resolution.
You will lead architectural decisions and cross-team technical alignment to scale the product effectively. Additionally, you will collaborate with cross-functional teams to ensure successful product launches and mentor other engineers.
The Senior Engagement Manager will lead end-to-end implementation projects for credit union onboarding, ensuring customer business objectives are met through structured project plans. They will act as a consultative partner to stakeholders, managing risks and driving cross-functional teams to achieve milestones.
The AI Operations Manager owns the full post-sale journey for AI agents, including conversation design, implementation, and ongoing performance monitoring. They are responsible for building the operational infrastructure, playbooks, and eventually the team to scale these AI deployments.
The Senior Solutions Engineer bridges the gap between technical solutions and customer needs to drive value during the sales process. Responsibilities include configuring demo instances, designing technical solutions for lending and deposits, and creating a Technical Discovery & Qualification Framework.
The Senior Accountant will own the end-to-end month-end close process and build scalable documentation and controls. They will manage general ledger accounts, coordinate with external auditors, and partner with cross-functional teams to ensure GAAP compliance.
Design intuitive, end-to-end lending and loan-application workflows for borrowers and credit union employees. Utilize AI tools to prototype and ship features while collaborating with product managers and engineers to simplify complex financial processes.
Manage a portfolio of mid-market Credit Union accounts, overseeing both executive onboarding and long-term post-implementation success. Drive product adoption, deliver measurable business value through strategic reviews, and identify expansion opportunities to grow account ARR.
Lead and transform the delivery engine across Technical Delivery, PMO, and Solutions Consulting to improve speed and efficiency. Establish a scalable operating model and manage key delivery metrics like CSAT and time-to-implementation.
Design, build, and maintain scalable backend systems for the Digital Account Opening platform to drive growth in Credit Union accounts. Own features end-to-end from technical design and architectural tradeoffs to production shipping and maintenance.
The Learning Experience Designer will audit existing learning content, design engaging learning experiences, and partner with various teams to define learning goals. They will also own the instructional design strategy and optimize knowledge ecosystems to enhance accessibility and effectiveness.
Engagement Managers lead Implementation Projects for multiple customers, ensuring successful onboarding to the Clutch Platform. They are responsible for driving project milestones, managing risks, and maintaining strong relationships with customer stakeholders.
