You will lead the technical implementation of AI agents at credit unions, managing everything from core banking integrations to live testing and production go-live. You will also contribute reusable capabilities back to the platform and act as the primary technical point of contact for customers.
You will own the end-to-end lifecycle of AI agents, from discovery and prototyping to implementation and roadmap management. You will collaborate closely with engineering and commercial teams to drive product adoption and success within credit unions.
You will own the acquisition and onboarding roadmap for the account opening funnel, setting priorities and tradeoffs to drive high-quality traffic. You will coordinate across engineering squads to ship conversion improvements and implement attribution instrumentation.
You will resolve high-complexity technical issues, lead incident response, and drive systemic improvements to support workflows. Additionally, you will partner with Engineering and Product teams to provide data-driven insights that influence product roadmaps.
The Strategic Account Executive will own the full sales cycle for digital lending and AI products, targeting large credit unions. They will build strategic partnerships, manage complex multi-stakeholder deals, and influence digital transformation roadmaps.
You will partner with leadership to design systems and standards that reinforce a high-performance culture while navigating organizational ambiguity. Additionally, you will own the development of accountability frameworks and internal communication strategies to ensure alignment during periods of high growth.
You will own an enterprise territory, managing the full sales cycle for a vertical SaaS platform within the credit union market. This involves generating your own pipeline, conducting technical demos, and closing high-value deals.
The Senior Engagement Manager will lead end-to-end implementation projects for credit union onboarding, ensuring customer business objectives are met through structured project plans. They will act as a consultative partner to stakeholders, managing risks and driving cross-functional teams to achieve milestones.
The AI Operations Manager owns the full post-sale journey for AI agents, including conversation design, implementation, and ongoing performance monitoring. They are responsible for building the operational infrastructure, playbooks, and eventually the team to scale these AI deployments.
The Senior Solutions Engineer bridges the gap between technical solutions and customer needs to drive value during the sales process. Responsibilities include configuring demo instances, designing technical solutions for lending and deposits, and creating a Technical Discovery & Qualification Framework.
The Senior Accountant will own the end-to-end month-end close process and build scalable documentation and controls. They will manage general ledger accounts, coordinate with external auditors, and partner with cross-functional teams to ensure GAAP compliance.
Manage a portfolio of mid-market Credit Union accounts, overseeing both executive onboarding and long-term post-implementation success. Drive product adoption, deliver measurable business value through strategic reviews, and identify expansion opportunities to grow account ARR.
Lead and transform the delivery engine across Technical Delivery, PMO, and Solutions Consulting to improve speed and efficiency. Establish a scalable operating model and manage key delivery metrics like CSAT and time-to-implementation.
Design, build, and maintain scalable backend systems for the Digital Account Opening platform to drive growth in Credit Union accounts. Own features end-to-end from technical design and architectural tradeoffs to production shipping and maintenance.
The Learning Experience Designer will audit existing learning content, design engaging learning experiences, and partner with various teams to define learning goals. They will also own the instructional design strategy and optimize knowledge ecosystems to enhance accessibility and effectiveness.
Engagement Managers lead Implementation Projects for multiple customers, ensuring successful onboarding to the Clutch Platform. They are responsible for driving project milestones, managing risks, and maintaining strong relationships with customer stakeholders.
