You will design and own ClickUp's AI evaluation system, including golden datasets and automated scorers to measure AI performance. Additionally, you will build and maintain scalable backend services and agent harnesses to integrate AI-powered features into the core platform.
The role involves investigating security threats and platform abuse while developing AI-assisted workflows for incident response and digital forensics. You will partner with engineering teams to design and deploy security controls that protect the platform and internal systems.
You will design and implement secure infrastructure solutions, including building and maintaining AI-powered security agents for automated reviews and investigations. Additionally, you will lead incident response efforts and harden cloud, network, and identity systems to ensure a least-privilege environment.
The Senior Solutions Engineer will lead technical discovery, deliver tailored product demonstrations, and design solutions that address complex customer workflow needs. They will partner with Sales and Success teams to validate product fit through proof-of-concept work and provide technical guidance throughout the buying journey.
Lead and develop a team of Technical Account Managers while driving customer adoption, retention, and growth. Establish operating practices and partner with cross-functional teams to ensure high-quality delivery and effective AI-driven solutions.
You will design, optimize, and scale search infrastructure while improving search relevance, speed, and real-time indexing pipelines. You will also collaborate with AI and product teams to integrate advanced search features and vector search capabilities into the platform.
The Senior Strategic Finance Specialist will partner with Sales, Ecosystem, and Revenue Operations to translate business priorities into financial forecasts and analysis. They will own recurring reporting, investigate trends, and provide actionable recommendations to support efficient growth and investment decisions.
You will build and scale AWS infrastructure and reusable platform abstractions with a focus on Amazon EKS and networking. Additionally, you will partner with cross-functional teams to ensure system reliability, security, and cost efficiency while leveraging AI to accelerate development.
The Engagement Manager serves as the single point of accountability for enterprise SaaS implementations, overseeing the full lifecycle from pre-sales to go-live. They manage stakeholder relationships, project financials, and cross-functional teams to ensure measurable business outcomes and drive AI adoption.
Lead and develop a product engineering team while maintaining hands-on technical involvement in code reviews, architecture, and production debugging. Drive delivery from planning through release by collaborating with product and design teams to ensure high-quality, reliable, and AI-integrated software solutions.
The Senior Technical Account Manager will lead end-to-end customer onboarding, implementation, and ongoing strategic managed services to drive adoption and business outcomes. They are responsible for managing account health, designing AI-powered workflows, and collaborating cross-functionally to ensure long-term customer success and expansion.
The Senior Technical Account Manager acts as a strategic partner to drive customer adoption, retention, and business outcomes through the ClickUp platform. They are responsible for leading onboarding, managing account health, and implementing AI-driven workflow solutions to ensure long-term customer success.
Lead a high-impact engineering team focused on improving developer workflows, reducing friction, and enhancing the overall engineering experience. Oversee the development of CI/CD pipelines and internal tools while driving the adoption of AI-augmented workflows across the organization.
Lead strategic customer implementations and transformations by diagnosing workflows and designing scalable solutions within the ClickUp platform. Drive long-term adoption, value realization, and account health through proactive engagement and cross-functional collaboration.
You will own the full machine learning lifecycle for ranking and retrieval, including training, deployment, and production serving. You will also build hybrid retrieval systems and scale embedding inference to support large-scale, multi-tenant search relevance.
You will build and improve core product features using Angular and React while collaborating with cross-functional teams. Additionally, you will architect reusable frontend code and ensure high product quality through rigorous testing and performance optimization.
The Principal Frontend Engineer will define and drive the long-term architectural strategy for frontend systems across the organization. They will lead high-impact technical initiatives, mentor senior engineers, and collaborate with cross-functional teams to ensure scalable and performant product delivery.
The Staff Frontend Engineer will lead the design and development of major frontend systems while architecting scalable, reusable patterns. They will also partner with cross-functional teams to deliver high-quality features and mentor other engineers to elevate frontend craftsmanship.
The Lead Brand Designer will own and evolve the company's brand design system while serving as a quality gatekeeper for AI-generated creative outputs. They will also design high-volume web assets and build infrastructure that enables non-designers and AI tools to produce on-brand work.
Lead and grow the Identity & Access Management Platform team while overseeing the delivery of an enterprise-grade authorization and authentication platform. Partner with cross-functional teams to implement AI-native workflows that streamline operations and elevate the platform's security and scalability.
The Staff Analyst will partner with GTM leaders to translate complex data into actionable insights and operational improvements across revenue-critical motions. They will build analytical workflows, forecasting models, and dashboards to drive decision-making and identify opportunities for AI-enabled automation.
Design and maintain AI-powered automations and integrations within Zendesk and other CX platforms to reduce manual support effort. Partner with cross-functional teams to optimize data flow between Salesforce, ClickUp, and various AI tools to improve operational excellence.
Lead the Cloud Platform team to deliver scalable, cost-efficient AWS infrastructure and align platform roadmaps with AI and enterprise business goals. Manage a distributed senior engineering team while driving automation, reliability, and security across multi-region growth.
Own the platform-native social strategy across X, LinkedIn, and TikTok to drive measurable growth in reach and engagement. Build AI-powered systems and automated workflows to operationalize social execution and scale distribution.
The Technical Account Manager is responsible for onboarding customers, managing account health, and designing optimized workflows using the ClickUp platform. They must leverage AI tools daily to accelerate execution and guide customers in adopting AI-native features to drive business outcomes.
Design and operate the MCP server platform and agent orchestration layer to automate GTM workflows. Build AI-powered internal applications and infrastructure using TypeScript, Node.js, and Python on AWS.
Design and operate AI-powered automations and agentic workflows to optimize Go-To-Market business operations. Build and maintain integrations across Salesforce, NetSuite, and various iPaaS platforms to eliminate manual toil and accelerate revenue workflows.
Own the reliability, automation, and delivery infrastructure for the Go-To-Market technology stack, including Salesforce and NetSuite. Manage cloud infrastructure and deployment pipelines for AI-powered workloads on GCP and AWS.
Own and evolve the AI systems for ClickUp's voice platform, focusing on real-time streaming transcription and voice-to-action pipelines. Design and optimize speech-to-text pipelines and integrate LLM-powered post-processing for improved accuracy and formatting.
Own the vision, roadmap, and delivery for a specific product surface while balancing short-term wins with long-term investments. Use AI tools to prototype ideas, conduct continuous discovery, and iterate based on data and customer signals.
