The Customer Success Manager acts as the primary liaison for customers, managing the post-sales relationship from onboarding through the entire customer lifecycle. Key duties include conducting business reviews, monitoring customer health scores, and collaborating with sales teams to mitigate churn and identify expansion opportunities.
Azul
12 Remote Job Openings at Azul
Design and build high-performance server-side services and APIs for the JVM performance platform. Develop observability tools and drive performance analysis to optimize cloud and on-premises environments.
Oversee the design and development of the Optimizer Hub product while mentoring a team of up to seven engineers. Coordinate with product managers and stakeholders to execute technical plans and drive the adoption of AI frameworks and engineering metrics.
Design and optimize high-performance C++ code for JVM runtime components and distributed client-server communication. Lead complex technical projects, mentor junior engineers, and contribute to the overall technical direction of the team.
Generate new discovery calls and qualified pipeline through outbound prospecting, account research, and cadence execution. Collaborate with Account Executives to educate the market on Azul and convert prospects into qualified meetings.
Lead the global channel go-to-market model by building infrastructure, recruiting VARs, SIs, and distributors to drive partner-sourced revenue. Collaborate with regional sales leaders and marketing to maximize new logo acquisition and expansion within the existing customer base.
The VP of Sales Operations drives sales productivity and revenue growth by implementing scalable processes and systems. This role oversees forecasting, compensation design, and the sales technology stack while acting as a strategic partner to the CRO.
The Principal Technical Account Manager will serve as a hands-on technical advisor for strategic customers, focusing on JVM performance tuning, troubleshooting, and architectural guidance. They will act as a bridge between customer engineering teams and Azul's internal product and engineering organizations to drive successful adoption and provide actionable feedback.
The Inside Sales Representative will be responsible for generating and progressing Prime opportunities from initial engagement through trial, often co-managing deals with an Account Executive. Key duties include proactive pipeline generation via outbound prospecting and inbound lead follow-up, owning opportunity progression, and closing deals independently when appropriate.
The specialist will develop and execute sales strategies to achieve targets by acquiring new Platform Prime customers and cross-selling into existing Platform Core clients. Responsibilities include managing the entire sales cycle, driving negotiations, and maintaining accurate records in Salesforce.
The Account Executive will be responsible for cultivating relationships and engaging with new and existing clients to sell Enterprise Products like Azul Platform Core, Prime, and Intelligence Cloud. This role involves prospecting, building a 3X quota pipeline, consistently closing business monthly and quarterly, and winning competitive deals.
The Channel Account Manager will identify and qualify prospective partners to resell Azul products and educate them on the partner program. They will also collaborate with sales and marketing teams to develop strategic sales approaches and maintain accurate records of partner interactions.