Equivalent Experience

Aston Carter is hiring a remote Quality Improvement (QI) Specialist / HEDIS Support Representative to support the data management and quality improvement initiatives for a managed healthcare company.

Job Description:
Assist with the development and coordination of all core health services data reports
Support the development of quality improvement performance audit function processes and tools
Report outcomes and quality monitoring results to management

Daily Responsibilities:The QI Specialist will call provider offices to:
Request / validate facility and provider addresses, or
Collect medical records
Entering data changes, such as addresses, into the system
Uploading records, and documenting outreach efforts

Additional Skills & Qualifications:
Associate's degree in related area preferred (or equivalent experience)
2+ years of data management, including reporting, project management or quality improvement experience

Additional Details:
This position is Monday - Friday, and hours are 8am-5pm
Remote , accepting candidates within the state of Texas

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Respond to inbound calls, emails, and voice mails.
Possess knowledge of the mortgage origination process to be able to identify, understand and categorize the caller's request, so that accurate and complete information is provided in response.
Utilize a web-based knowledge database to answer policy questions and general questions from the lending industry on FHA mortgage programs.
Utilize the FHA Connection help guide (web-based application) and the knowledge database to trouble shoot issues with the FHA Connection system.
Utilize other HUD, web-based systems (i.e. SAMS and SFISnet) to assist appropriate callers.
Enter accurate and detailed information in a Customer Relationship Management application summarizing caller contact data, data about the nature of the request and whether or not a referral was provided.
Warm transfer calls that cannot be resolved to the applicable Homeownership Center (HOC).
Handle back-up calls from the general public.
Perform miscellaneous job-related duties as assigned.

Other Related Duties:
A successful candidate needs knowledge of loan terminology and processes, so they understand what the lending industry client is requesting and can ask clarifying questions if needed. The CSR would then look this information up in a Knowledge Base and provide it to the caller.

Must Have:

• Be able to work until 8:00pm starting out
• 5 Years mortgage experience and 0 college OR 3 Years Mortgage experience and any college degree (associates or bachelors)
• Proof of COVID-19 Vaccination

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Aston Carter's Client is hiring for a Project Manager:Description:

• Lead effort on Digital Strategies program that expands the reach and capability of Global Collections across the suite of their brands and geographies
• Leverage the existing organization structure to provide a compelling, coordinated, and controlled service offering across the enterprise
• Partner on the strategic direction of the program with internal business leaders, product, technology leadership on transformational efforts
• Deliver a focused and valuable enterprise solution through superior program delivery in these unprecedented times
• Strive to minimize exposure to risk across all relevant products and markets
• Leverage scale and performance to create organization/ expense efficiency
• Frequently interface with leaders within and outside of your immediate team
• Establish working relationships that enable self-direction in gathering requirements and scoping work
• Be the point of contact for program escalations
• Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for Global Collections
• Identify program impediments and develop mitigation places to resolve including appropriate escalation to individuals/groups as needed
• Lead program retrospective and commitment to improvement on regular cadences.

Additional Skills & Qualifications:

• Program Management: Experience running large programs with command and control in a fast paced environment that meet both strategic objectives and all legal and compliance requirements.
• Business Acumen: Solid understanding of how the Collections businesses operates (both internal and external) including current and possible future business trends and information. Strong awareness of how any given program will positively impact the enterprise
• Problem Solving: Be Innovative. Ability to derive creative solutions to help stakeholder groups and the program remove barriers to deliver success. Develop and present varied and unique approaches to help teams meet their goals
• Strategic Planning: Anticipate future consequences and trends accurately. Paint a credible picture of possibilities and approaches to achieve goals and mitigate consequences
• Comfort around Sr Management: Deals comfortably with Sr Director and VP level stakeholders. Understands how sr managers think and work. Ability to adjust communications to Executive audiences, broad stakeholder audiences, and working teams as appropriate
• Negotiating: Reaches appropriate resolution across peers and extended teams in many varied situations without damaging internal or external relationships.
• BS/BA degree required.
• Organization Transformation/ Change Management experience required
• 8-10+ years professional related experience required or transferrable skills
• Experience with agile software development program management
• Prior track record of leading transformation efforts
• Strong communication skills at multiple levels of the corporate structure
• Ability to build strong relationships to achieve outcomes within a matrixed structure

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Our client is currently looking for 7 Coordinating Center Associate roles.
Position will start off 100% remote for the forseeable future. UBC does not have a timeline for when they will be back in the office. Candidates MUST have internet access and a quiet space to work.
It is important that they have a strong attention to detail and having experience with data entry, customer service, and call centers is ideal. Any type of call center is okay, but if they have clinical, healthcare experience or insurance experience that is a plus.
Having computer skills specifically with typing, data entry, email and some excel (mostly sending a spreadsheet or filtering out data in excel-Minimal experience needed)
Shift: Hours of operation 8:00AM to 8:00PM with rotating shifts. 8:00-4:30, 9:00-5:30, 10:00-6::30-8:00. Flexibility with rotating shifts is needed.
They'll receive a fax form with candidates information once they enroll in various studies. This person will be responsible for entering their information into the database. Should there be issues with any of the treatments the candidates are receiving, they will reach out to this support specialist to help resolve/escalate the issue.

• Handle inbound and outbound contacts from various sources (patients, healthcare providers, etc.) related to a specific and/or multiple programs, as applicable.
• Provide consistent customer service support to all stakeholders for the assigned program(s).
• Working knowledge of program guidelines, medication, or disease being referenced in call scripts.
• Conduct communication through various channels (phone, fax, email) to retrieve data or to address discrepancies in data received.
• Complete full follow-up with regards to missing information from stakeholders, including data entry process, as applicable, documentation, and safety reporting per program guidelines.
• Apply corrections and/or updates in the secured program applications and/or CTMS and appropriate documents, which have been identified through data verification or follow-up calls.
• Escalate potential problems or issues that require management's immediate attention and provide a summary with appropriate detail to his/her direct supervisor.
• Document all communications in the appropriate application contact log in an accurate, concise, and timely manner as defined in the Standard Operating Procedures and/or Project Specific Procedures.
• When applicable, may assist in the process to recruit or initiate sites and coordinate launch activities.
• Ensure all assigned project tasks are completed.
• Provide new and/or updated training materials as needed.
• Responsible for ensuring all program compliance duties (including re-education of stakeholders, documentation of non-compliant event, review of alerts/reminders, and healthcare provider follow-up) are completed.
• When applicable, may be responsible for preparation of program compliance materials for client meetings.
• When applicable, may be responsible for preparation and shipping of program materials and documenting action within the appropriate application/s.
• When applicable, may be responsible for processing honorarium.
• Review documents for program standards and take appropriate action.
• Ensure data entry, filing, and data confirmation are completed accurately and in a timely manner, as applicable.
• Other duties as assigned by the Program Manager, Associate Program Manager, Associate Manager, Coordinating Center, and/or Manager, Coordinating Center and as determined by our client's SOPs.

Skills:
patient, call center, health care, customer service, data entry, inbound, outbound

Top Skills Details:
patient,call center,health care,customer service,data entry,inbound,outbound

Additional Skills & Qualifications:

• High School Graduate; some college preferred • 3+ years of relevant experience • Customer service experience preferred • Proficient in multitasking and ability to prioritize tasks • Proficiency with personal computers including Microsoft Office •

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:

• Recruits and interviews internal and external candidates
• Screens potential employees for attributes desirable to the organization and the position while promoting the organization image as an employer of choice
• Support hiring managers to determine position needs, requirements, preferences, interviewing team and evaluation criteria
• Implements existing sourcing and recruitment strategies and/or tactics to meet the current and future workforce needs
• Utilizes partnerships with the community, schools and agencies
• Maintains contact with these organizations who specialize in targeted candidate referrals consistent with EEO requirements
• Participates in ARC and system-wide projects
• May recruit for higher level, specialized technical, professional, and/or managerial positions
• May also recruit the executive level employees
• May consult in decision with supervisor and other department leads concerning promotion, transfer and employment
• May consult with WFP to implement sourcing and recruitment strategies and/or tactics to meet current workforce needs
• Works with management to identify sourcing options
• Advertises job opportunities, and makes recommendations on how to market jobs that align with best practice recruitment methods
• Actively seeks and utilizes partnerships with the community, schools and agencies
• Maintains contact with these organizations who specialize in targeted candidate referrals consistent with EEO requirements

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Acts as first point of contact for incoming customer inquiries and service requests received in the Shared Services Contact Center through email, phone, and web portal channels.
Works as part of a team of Customer Service Agents and Specialists to support one or more of the Sutter Shared Services service delivery teams (e.g. Supply Chain, Payroll, Accounts Payable, Human Resources, and Revenue Cycle).
Over time, participates in training in order to support additional process areas in responding to customer inquiries and service requests.

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:POSITION DESCRIPTION:
This position is responsible for providing technical and customer service support or by trouble shooting technical issues, and educating patients on our products
_____________________________________________________________________________________

POSITION RESPONSIBILITIES:

• Provide customer service and technical support to patients and/or customers with an issue or questions about their CareLink and/or LINQ products.
• Conduct follow up calls with patients and customers and research issues offline as needed.
• Accurately and concisely document patient and customer feedback and any troubleshooting completed during each call.
• Meet or exceed key performance and productivity such as quality, courtesy, expertise, and other metrics as defined by management.
• Perform other duties as assigned.
• Receive inbound calls from patients with newly implanted devices to educate them on the value of remote monitoring
• After Patients have received their monitors, walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink
• Escalate/ transfer call to Quality Analysts if an unsatisfied Patient is identified
• Receive calls from patients who opt to place their order over the phone, educate them on the value of remote monitoring and ask a series of questions to determine which monitor the patient should own to be compliant.
• Actively reach out to patients after they've received their monitor to walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink

___________________________________________________________________________________
SOFT SKILLS

• Good English-speaking ability, will be able to multitask, which includes ability to understand customer requirement, pull up relevant documents and respond satisfactorily and with immediacy
• Familiar with computers and Windows PC applications which includes the ability to learn new and complex computer system applications and apply their use
• Customer service orientation and ability to work in a team
• Good analytical skills to solve technical issues
• Ability to perform in adverse and stressful situations while dealing with patients

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
• Must be able to sit for extended periods of time doing computer-based work.
• Must be able to use a computer (hand, eye, finger dexterity) and may be seated at least 80% of time
• While performing the duties of this job, the employee is regularly required to talk, hear and input data into a computer
• Ability to use a headset and operate a telephone as the majority of the time will be spent on the telephone

Skills:
Customer service, troubleshooting, call center, Technical support, medical device, health care, Customer service call center, Help desk

Top Skills Details:
Customer service,troubleshooting,call center,Technical support,medical device,health care,Customer service call center,Help desk

Additional Skills & Qualifications:
MUST HAVE • High School Diploma or GED Certificate 2 years of direct call center experience OR • BEST - 2 years call center experience - Technical Support experience
Contact Details"
Ext 56178

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:POSITION DESCRIPTION:
This position is responsible for providing technical and customer service support or by trouble shooting technical issues, and educating patients on our products
_____________________________________________________________________________________

POSITION RESPONSIBILITIES:

• Provide customer service and technical support to patients and/or customers with an issue or questions about their CareLink and/or LINQ products.
• Conduct follow up calls with patients and customers and research issues offline as needed.
• Accurately and concisely document patient and customer feedback and any troubleshooting completed during each call.
• Meet or exceed key performance and productivity such as quality, courtesy, expertise, and other metrics as defined by management.
• Perform other duties as assigned.
• Receive inbound calls from patients with newly implanted devices to educate them on the value of remote monitoring
• After Patients have received their monitors, walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink
• Escalate/ transfer call to Quality Analysts if an unsatisfied Patient is identified
• Receive calls from patients who opt to place their order over the phone, educate them on the value of remote monitoring and ask a series of questions to determine which monitor the patient should own to be compliant.
• Actively reach out to patients after they've received their monitor to walk them through setting up their monitor, troubleshooting, and completing their first transmission; confirm first transmission received by CareLink

___________________________________________________________________________________
SOFT SKILLS

• Good English-speaking ability, will be able to multitask, which includes ability to understand customer requirement, pull up relevant documents and respond satisfactorily and with immediacy
• Familiar with computers and Windows PC applications which includes the ability to learn new and complex computer system applications and apply their use
• Customer service orientation and ability to work in a team
• Good analytical skills to solve technical issues
• Ability to perform in adverse and stressful situations while dealing with patients

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
• Must be able to sit for extended periods of time doing computer-based work.
• Must be able to use a computer (hand, eye, finger dexterity) and may be seated at least 80% of time
• While performing the duties of this job, the employee is regularly required to talk, hear and input data into a computer
• Ability to use a headset and operate a telephone as the majority of the time will be spent on the telephone

Skills:
Customer service, troubleshooting, call center, Technical support, medical device, health care, Customer service call center, Help desk

Top Skills Details:
Customer service,troubleshooting,call center,Technical support,medical device,health care,Customer service call center,Help desk

Additional Skills & Qualifications:
MUST HAVE • High School Diploma or GED Certificate 2 years of direct call center experience OR • BEST - 2 years call center experience - Technical Support experience
Contact Details"
Ext 56178

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Technical Sourcers and Recruiters (Agency or Corporate)!
We are seeking multiple REMOTE Technical Sourcers/Recruiters to join the dynamic recruiting team supporting one a Fortune 10 company. Looking for candidates across the US -100% virtual!

The Technical Sourcer will focus in the areas of candidate talent search and placement, as well as talent acquisition process improvement. They will foster a collaborative team environment and a strong service-oriented culture, that ensures delivery of an efficient, effective, quality driven service to internal customers and which meets customer service level agreements.

REQUIRED SKILLS:

• Bachelor's degree or equivalent experience
• 2+ years of corporate and/or agency technical recruiting experience (Software Developer/Engineers)
• Experiencing managing and prioritizing multiple searches, projects and client relationships
• Experience building and driving talent sourcing initiatives.

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work closely in a team environment to provide outstanding "concierge-level" customer service via phone, email and live chat
• Troubleshoot student support issues and coordinate solutions across service and business units
• Identify and escalate service issues to Tier 2 teams and supervisors as needed
• Play a significant role in creating customer service best practices and improving service levels
• Some project management duties to help improve service delivery each term
• Help execute tactical approaches to improve service levels across the organization
• Help ensure smooth daily service operations of the team
• Ensures organizational policy and procedures are followed regarding security and confidentiality pertaining to the collection and/or use of Personally Identifiable Information (PII), including, but not limited to, Social Security and credit card information.
• Strictly adheres to organizational procedures regarding security and confidentiality of student financial and FERPA protected information.

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must have a strong commitment to education.
• Ability to multi-task.
• Excellent verbal and written communication skills required.
• Strong knowledge of Microsoft Office Suite.
• Strong computer and technical support skills.
• Ability to successfully resolve student issues from request through resolution.
• Effectively work with multiple databases and student platforms.
• Skilled at connecting and building rapport with students from diverse backgrounds.
• Creative, innovative, able to work independently and in a team environment.
• Ability to adapt to new and rapidly changing situations.
• Experience in collecting and handling financially sensitive information in the strictest confidence.

Skills:
tech issues, support, customer satisfaction, Customer Service, call center, entry level, bachelor, Help desk, Technical support, Customer support, Inbound call, Chat software, Customer service and support software, Application software

Top Skills Details:
tech issues,support,customer satisfaction

Additional Skills & Qualifications:
Looking for Customer Service background
Bachelor's degree and 0 years of experience
Retail experience with an Associate's degree
Tech support
Medical Front Desk / Strong Customer Service

Experience Level:
Expert Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Our client is currently hiring 30+ customer service representatives, at least 1 year of customer service experience is required! these are remote opportunities but you MUST live within 60 miles of Winchester Virginia. MUST have high speed internet!

Description:
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation (CCO). Provide information regarding products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
**Please email resumes to jackporter(at)astoncarter.com

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

A leading eCommerce company is looking for multiple technical recruiters to join their team! *fully remote*

Job Description:
The recruiting team is seeking a talented results oriented Technical Sourcing Recruiter with a passion for delighting the client and candidate to join our recruiting organization. You will work with a close-knit recruiting team. Your focus will be on driving recruiting strategies along with candidate generation and closing of candidates in partnership with your clients. This is a great opportunity to be part of a team focused on making an impact on the business, recruiting for innovative talent.
As a Technical Sourcing Recruiter you will partner with the business teams to execute against our hiring goals for a dynamic, growing business.

Required Skills:
Bachelor's degree or equivalent experience required
2+ years technical recruiting or sourcing experience working in a medium to high volume, high hiring bar environment
experience using ATS & sourcing through various platforms & use of Boolean search strings

Preferred Skills:
Superior written and verbal communication skills
A demonstrated passion for engineering recruiting and providing amazing customer service
Attention to detail with exceptional analytical and process management skills

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Entry level AP Invoicing which is basically just asking companies for invoices and getting them to the AP team for payment - that is all done online and thru email. Anyone with customer service experience in banking/Finance or administrative work would be fine - no accounting experience needed but it's a plus 15-17/hr (CURRENTLY NO OPENINGS IN ENTRY AP)
Accounting Analysts running reports in excel and SAP and verifying payments were made correctly. A lot of research involved but nothing with actually entering Journal Entries. Someone with a business degree or similar or administrative work or experience in banking like a teller or fraud analyst would be perfect. 17-17.50/hr
Accountants Entering journal entries and running reports in SAP and Excel. Candidates can be light in experience with the degree could be Accounting or Finance mainly. Previous experience in accounting/bookkeeping could be in lieu of a degree. 17.50 - 19/hr

Skills:
debit, credit, research, accounting, SAP

Top Skills Details:
debit, credit, research, accounting, SAP

Additional Skills & Qualifications:
Someone with a banking or finance background or previous accounting experience. They use Excel on an advanced level using macros, pivot tables, and v lookup. If someone had an Excel class in school they would have covered those tools.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
The Financial Analyst serves as a trusted accounting partner by providing financial guidance and support, driving budgeting and forecasting, conducting analysis and reporting. This role is responsible for providing insights through reports and analytical data to ensure the best decision-making capabilities. The Financial Analyst must exercise a high level of accountability, flexibility, teamwork, good judgment and attention to detail.
MAIN RESPONSIBILITIES

• Build forecasting models for major expense line items to support business decisions, significant transactions and financial impacts of potential opportunities.
• Facilitate the preparation, reporting and analysis of annual budgets, quarterly forecast and monthly estimates.
• Create reports for business leaders on a regular basis that provide insight into results compared to forecast and budget.
• Analyze financial data, summarize and provide a narrative of discrepancies.
• Identify and measure KPI's that drive business performance.
• Assist in the month-end close process including variance analysis and other reporting.
• Update reporting systems with the latest financial results and adjust to align with organizational changes.
• Develop new reports and dashboards to provide deeper insights into the evolving business model.
• Other projects and duties as assigned.

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
The Financial Analyst serves as a trusted accounting partner by providing financial guidance and support, driving budgeting and forecasting, conducting analysis and reporting. This role is responsible for providing insights through reports and analytical data to ensure the best decision-making capabilities. The Financial Analyst must exercise a high level of accountability, flexibility, teamwork, good judgment and attention to detail.
MAIN RESPONSIBILITIES

• Build forecasting models for major expense line items to support business decisions, significant transactions and financial impacts of potential opportunities.
• Facilitate the preparation, reporting and analysis of annual budgets, quarterly forecast and monthly estimates.
• Create reports for business leaders on a regular basis that provide insight into results compared to forecast and budget.
• Analyze financial data, summarize and provide a narrative of discrepancies.
• Identify and measure KPI's that drive business performance.
• Assist in the month-end close process including variance analysis and other reporting.
• Update reporting systems with the latest financial results and adjust to align with organizational changes.
• Develop new reports and dashboards to provide deeper insights into the evolving business model.
• Other projects and duties as assigned.

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Aston Carter is currently hiring for 100% remote Senior Loan Closers around the USA. This will be a contract position. In charge of taking the loan from the point of receipt from the processor when its ready to close from underwriting and through the post closing process. Covering anything the Mortgage Loan reviewers might have missed. Need to have their own computer to work off of.

Additional Skills & Qualifications:
MUST HAVE minimum 5 years of experience in loan closing
Experience using Fannie Mae
Really needs someone familiar with residential loan closings-meet the approvals make sure the title is correct
Be familiar with preparing the documents along with the loan closing disclosure.
Really need familiarity with purchasing, refinance, and construction loans.
Familiar with the fees.
Be familiar with HOI and title, appraisals, reviewing title as well as CPL, warranty deeds, comparing documents and looking for discrepancies.
Need to be able to work in a fast paced environment and able to work on their own with little guidance

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Aston Carter is currently hiring for 100% remote Senior Loan Closers around the USA. This will be a contract position. In charge of taking the loan from the point of receipt from the processor when its ready to close from underwriting and through the post closing process. Covering anything the Mortgage Loan reviewers might have missed. Need to have their own computer to work off of.

Additional Skills & Qualifications:
MUST HAVE minimum 5 years of experience in loan closing
Experience using Fannie Mae
Really needs someone familiar with residential loan closings-meet the approvals make sure the title is correct
Be familiar with preparing the documents along with the loan closing disclosure.
Really need familiarity with purchasing, refinance, and construction loans.
Familiar with the fees.
Be familiar with HOI and title, appraisals, reviewing title as well as CPL, warranty deeds, comparing documents and looking for discrepancies.
Need to be able to work in a fast paced environment and able to work on their own with little guidance

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

" Must be completely vaccinated since it's going to be in office from January 2022 "

Description:
The healthcare collections specialist is responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.

Experience Level:
3 years' experience performing medical collections

Skills:
Medical collection, accounts receivable, accounting, medical record, medical terminology, customer service, call center, health care, medical billing, medical claims processing

Top Skills Details:
Medical collection, accounts receivable, accounting

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

" Must be completely vaccinated since it's going to be in office from January 2022 "

Description:
The healthcare collections specialist is responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.

Experience Level:
3 years' experience performing medical collections

Skills:
Medical collection, accounts receivable, accounting, medical record, medical terminology, customer service, call center, health care, medical billing, medical claims processing

Top Skills Details:
Medical collection, accounts receivable, accounting

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Entry level AP Invoicing which is basically just asking companies for invoices and getting them to the AP team for payment - that is all done online and thru email. Anyone with customer service experience in banking/Finance or administrative work would be fine - no accounting experience needed but it's a plus 15-17/hr (CURRENTLY NO OPENINGS IN ENTRY AP)
Accounting Analysts running reports in excel and SAP and verifying payments were made correctly. A lot of research involved but nothing with actually entering Journal Entries. Someone with a business degree or similar or administrative work or experience in banking like a teller or fraud analyst would be perfect. 17-17.50/hr
Accountants Entering journal entries and running reports in SAP and Excel. Candidates can be entry level and the degree could be Accounting or Finance mainly. Previous experience in accounting/bookkeeping could be in lieu of a degree. 17.50 - 19/hr

Skills:
debit, credit, research, accounting, SAP

Top Skills Details:
debit, credit, research, accounting, SAP

Additional Skills & Qualifications:
Someone with a banking or finance background or previous accounting experience. They use Excel on an advanced level using macros, pivot tables, and v lookup. If someone had an Excel class in school they would have covered those tools.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
The healthcare collections specialist is responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.

PRIMARY DUTIES/RESPONSIBILITIES:
o Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within KCI business practice and time sensitive guidelines.

o Performs extended resolution activities on more extensive exceptions and discrepancies including engaging parties such as Finance Department, National Contact Center, Contracts Area and KCI USA field staff to collect necessary transaction details required to advance the resolution process. Utilizes higher-level knowledge of accounts receivable practices and information systems to identify and remove barriers to account collection.

o Facilitates high volume, extensive professional level verbal and written communications to a broad spectrum of internal and external contacts during all resolution activities operating within strict federal credit guidelines and in full compliance with Sarbanes-Oxley regulatory requirements.

o Researches and verifies all requisite specific transactional information such as contractual stipulations and service dates, initial order entry information, purchase order information, contract information such as price breaks, volume commitment levels, current and actual volume levels.

o Practices continual autonomous decision-making based on knowledge and understanding of a variety of contractual pricing structures. Facilitates independent actions to assure purchasing and activities are within stated contractual guidelines including recognizing and complying with various dynamic and goodwill pricing structures.

o Participates in any and all reasonable work activities as may be deemed suitable and assigned by management.

o Conforms to, supports and enforces all Company policies and procedures.

Skills:
collection, accounts receivable, accounting, medical record, medical terminology, customer service, call center, health care, medical billing, medical claims processing

Top Skills Details:
collection,accounts receivable,accounting

Additional Skills & Qualifications:
REQUIRED QUALIFICATIONS:

• High School Diploma
• Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment.
• 3 years' experience performing medical collections
• Ability to analyze and resolve complex A/R discrepancies
• Demonstrates knowledge of basic accounting skills.
• PC skills to include use of Microsoft Excel and Word.
• Excellent telephone communication skills and customer service skills.
• Demonstrates excellent problem-solving skills and negotiating skills

MANAGER FEEDBACK - EXP NEEDED

• 3-5 years' experience in medical collections and A/R (Manager is OK with less experience, as long as candidate has experience in Insurance Collections)
• Denials experience - How to appeal an insurance claim once denied, investigate, correct and resubmit for payment
• Knowledge of Managed Care, Medicare, Medicaid, HIPPA, Health Insurance Claim Form (CMS 1500. Form)
• Clear understanding of how collections works
• Read and understand an Explanation of Benefits (EOB)
• Have experience with Medial Records and RX's
• Candidate will work all insurance/payers and not just Texas; must be able to adapt and look up provider manuals
• NO debt collections
• Will call insurance companies not people nor facilities
• Needs at least 2 years in healthcare environment - Dr offices, hospitals, etc.
• Medical records appeals
• Positive personality - has to show they want the job and eager to learn
• Experience submitting appeals to an insurance company

ESSENTIAL FUNCTIONS:
Requires repetitive keyboarding over 95% of the time and phone usage 60% of the time.

The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Entry level AP Invoicing which is basically just asking companies for invoices and getting them to the AP team for payment - that is all done online and thru email. Anyone with customer service experience in banking/Finance or administrative work would be fine - no accounting experience needed but it's a plus 15-17/hr (CURRENTLY NO OPENINGS IN ENTRY AP)
Accounting Analysts running reports in excel and SAP and verifying payments were made correctly. A lot of research involved but nothing with actually entering Journal Entries. Someone with a business degree or similar or administrative work or experience in banking like a teller or fraud analyst would be perfect. 17-17.50/hr
Accountants Entering journal entries and running reports in SAP and Excel. Candidates can be entry level right and the degree could be Accounting or Finance mainly. Previous experience in accounting/bookkeeping could be in lieu of a degree. 17.50 - 19/hr

Skills:
debit, credit, research, accounting, SAP

Top Skills Details:
debit, credit, research, accounting, SAP

Additional Skills & Qualifications:
Someone with a banking or finance background or previous accounting experience. They use Excel on an advanced level using macros, pivot tables, and v lookup. If someone had an Excel class in school they would have covered those tools.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

For immediate consideration, please email updated
resume to Karem Ibrahim:

JOB DESCRIPTION:
Answer inbound calls from consumers, family members, provider community and other state agencies to verify eligibility status, benefits, complaints and explaining behavioral health system processes Document calls in up to four computer systems Make outbound calls to coordinate care between consumers, providers, pharmacies and governmental agencies Assisting other departments with data entry for enrollments, demographic updates, outreach to providers for the Severe Mental Illness (SMI) department Track complaints, provider referrals, provider training needs, success stories and trainings completed

**Will be responsible for handling
inbound calls from members (Medicaid) regarding their benefits***

Required to perform data entry and take between 30 and 60 calls per week

Skills:
customer service, member service, healthcare, call center, Call center, Service

Top Skills Details:
customer service, member service, healthcare, call center

REQUIREMENTS:
2-3 years of customer service experience, strong typing skills and experience working in a call center environment. As well as knowledge in healthcare industry

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

100% Remote Customer Service Role!

Description:
Acts as first point of contact for incoming customer inquiries and service requests received in the Shared Services Contact Center through email, phone, and web portal channels.
Works as part of a team of Customer Service Agents and Specialists to support one or more of the delivery teams (e.g. Supply Chain, Payroll, Accounts Payable, Human Resources, and Revenue Cycle).
Over time, participates in training in order to support additional process areas in responding to customer inquiries and service requests.
Assignment Specific Responsibilities

• Primarily supports processes for one or more of the delivery teams and depending on area of focus, handles resolutions related, but not limited to basic answers regarding:

Human Resources: employee benefits and deductions; benefits, recruiting, training and compensation policies and procedures
Supply Chain: purchasing inquiries around what can be purchased and from whom, end-user support for purchasing processes
Payroll: direct deposit enrollment, basic payroll policy and contract information, end-user process support
Accounts Payable: status of invoice payments for vendors, end-user process support
Revenue Cycle: billing and collections, including the updating and/or creation of new patient statements; explanation of statement contents/format, charge entries, billing and collection processes, 3rd party payer activities

• Acts as first point of contact for incoming customer inquiries and requests by email, phone, and web portal channels
• Leverages customer relationship management tools (primarily Salesforce) to perform front-line customer support and resolves the majority of issues without escalation
• Records, edits, and tracks all customer interactions through customer relationship management tools
• Performs initial research using shared services enabling technologies (e.g. Lawson, Hyland, Kronos)
• Prioritizes service requests and re-assigns or escalates appropriately
• Identifies, interprets, analyzes, and researches issues and seeks resolution to meet customer expectations and within defined service level agreements
• Utilizes existing knowledge, internal training, and system resources to provide support for internal and external Sutter Health customers; suggests updates and additions based on incoming inquiries and requests
• Participates in required training and daily ad-hoc training as recommended by Team Lead
• Complies with policies, practices and procedures
• In initial year, participates in cross-training and job enlargement opportunities for Major job responsibilities. Works with direct supervisor to identify minor set of responsibilities to develop and perform in support of peaks, valleys and cycles across the Shared Services Organization and individual career growth opportunities. Performs both Major and Minor responsibilities after initial year Performance Management
• Ensures delivery of business results by meeting or exceeding all individual operating metrics
• Plans and organizes work so Individual Operating Metrics and Service Level Agreement objectives are realized
• Recognizes and communicates potential issues to his/her team leader as appropriate People Development
• Adaptable to learning new processes, concepts, and skills
• Seeks and responds to regular performance feedback from team lead; provides upward feedback as needed
• Assists in orientation and appropriate training of team members, helps cross-train peers in minor responsibilities; acts as a mentor to peers Relationship Management
• Maintains positive work relationships with members of other teams in the Shared Services Organization to communicate effectively and to ensure compliance with cross-team responsibilities

Top Skills Details:
Customer Service, Healthcare, call center, Patient information

Additional Skills & Qualifications:
Must haves: High school diploma or GED
Good phone skills
Basic computer skills
Must be able to type at least 35 words per minute.
12 months customer service experience
Medical background preferred but not required

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Job Description:
Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals.

Skills:
Customer service call center, Customer service, Call center, Inbound Call, Customer Support

Additional Skills & Qualifications:MUST HAVE:

• At least 1 year of customer service call center experience (i.e. call center or administrative healthcare such as front office medical assistant)
• Must be able to navigate multiple systems at a time, dual monitors, basic computer skills, customer service

Experience Level:
Intermediate

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
The healthcare collections specialist is responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.

PRIMARY DUTIES/RESPONSIBILITIES:
o Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within KCI business practice and time sensitive guidelines.
o Performs extended resolution activities on more extensive exceptions and discrepancies including engaging parties such as Finance Department, National Contact Center, Contracts Area and KCI USA field staff to collect necessary transaction details required to advance the resolution process. Utilizes higher-level knowledge of accounts receivable practices and information systems to identify and remove barriers to account collection.
o Facilitates high volume, extensive professional level verbal and written communications to a broad spectrum of internal and external contacts during all resolution activities operating within strict federal credit guidelines and in full compliance with Sarbanes-Oxley regulatory requirements.
o Researches and verifies all requisite specific transactional information such as contractual stipulations and service dates, initial order entry information, purchase order information, contract information such as price breaks, volume commitment levels, current and actual volume levels.
o Practices continual autonomous decision-making based on knowledge and understanding of a variety of contractual pricing structures. Facilitates independent actions to assure purchasing and activities are within stated contractual guidelines including recognizing and complying with various dynamic and goodwill pricing structures.
o Participates in any and all reasonable work activities as may be deemed suitable and assigned by management.
o Conforms to, supports and enforces all Company policies and procedures.

Skills:
collection, accounts receivable, accounting, medical record, medical terminology, customer service, call center, health care, medical billing, medical claims processing

Top Skills Details:
collection,accounts receivable,accounting

Additional Skills & Qualifications:REQUIRED QUALIFICATIONS:

• High School Diploma
• Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment.
• 3 years' experience performing medical collections required
• Ability to analyze and resolve complex A/R discrepancies
• Demonstrates knowledge of basic accounting skills.
• PC skills to include use of Microsoft Excel and Word.
• Excellent telephone communication skills and customer service skills.
• Demonstrates excellent problem-solving skills and negotiating skills

MANAGER FEEDBACK - EXP NEEDED

• 3-5 years' experience in medical collections and A/R (Manager is OK with less experience, as long as candidate has experience in Insurance Collections)
• Denials experience - How to appeal an insurance claim once denied, investigate, correct and resubmit for payment
• Knowledge of Managed Care, Medicare, Medicaid, HIPPA, Health Insurance Claim Form (CMS 1500. Form)
• Clear understanding of how collections works
• Read and understand an Explanation of Benefits (EOB)
• Have experience with Medial Records and RX's
• Candidate will work all insurance/payers and not just Texas; must be able to adapt and look up provider manuals
• NO debt collections
• Will call insurance companies not people nor facilities
• Needs at least 2 years in healthcare environment - Dr offices, hospitals, etc.
• Medical records appeals
• Positive personality - has to show they want the job and eager to learn
• Experience submitting appeals to an insurance company

ESSENTIAL FUNCTIONS:
Requires repetitive keyboarding over 95% of the time and phone usage 60% of the time.
The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

IMMEDIATE HIRING
Position: Customer Service Representative (Temporary Remote)
Equipment's are provided
Pay: $15 per hour
Shift: Morning shift (11AM-8PM) Monday-Friday

Description:Responsibilities:

• Will be handling about 50-80 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts.
• This person will be responsible for handling inbound calls pertaining to mortgage questions.
• Will receive questions from borrowers, insurance agents and financial institutions.
• When they are not taking calls on the mortgage line, they will be taking calls on the insurance lines.
• The candidates will be cross trained to handle all calls eventually.
• The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions.
• The CSR must be able to multi-task between various systems to research and document the phone calls.
• The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
• Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
• Outbound calls are also often necessary.

Skills & Qualifications:
MUST HAVE: - at least 6 months to a year of customer service experience (call center experience is preferred, but will consider retail candidates) - efficient in using a windows PC computer and navigating their software system (super easy to learn) -

Experience Level:
Entry Level

Contact information:
Email:
Contact number: Ext: 56147

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

UDA Agent Job Description

Summary:
The Urgently UDA agent is a specialist position. We handle the Towing and Roadside Service requests from our service partner's customers that are not easily assigned. You play a critical role in helping get our customers off the side of the road, assisted by Towing / Roadside Assistance Service Providers. Our agents balance the needs of our business, our Service Providers, Service Partners and our Customers. The ability to work quickly and overlap on skills is required.

What you will do:
Alerts come into our department when a Roadside Assistance request comes in, and is not automatically accepted by our Service Providers. In this instance, you will make outbound calls to Service Providers (Roadside Assistance Companies, Tow Truck Companies, Etc) across the Country, as well as Canada and Puerto Rico. You will attempt to find a company that can provide the Roadside Assistance at a price that is acceptable to the Company, Business Partner and Service Provider. You will keep the customer updated as to the progress of your work.

Skills Required:
A positive can-do attitude
Willing to take feedback and coaching and incorporate the information to improve skills
Computer literacy skills. Know how to use email, chats, Google Sheets / Google Docs
Ability to overlap and handle typing / talking, multiple computer screens and competing priorities
Ability to communicate clearly and professionally o our internal and external customer
Ability to empathize and work with challenging customers in difficult situations
Ability and comfortable in negotiating prices with service providers while building relationships

Job tasks:
Own and research the needs of Urgently customers cases(Towing and roadside assistance)
Source service providers for Urgently customers using tools provided
Make outbound phone calls to multiple providers to negotiate services
Negotiate fair and favorable pricing for services provided
Accurately assign case to sourced service provider
Keep customers updated through consistent phone and e-chat contact
Document actions and decisions in appropriate systems
Keep in contact with team leadership through chat, online meetings, and phone contact
Assist other departments and functions as necessary

Job expectations:

• Ability to work productively on your own
• Accurate time reporting is a requirement
• Professionally communicate with our internal and external customers as well as our service partners
• A quiet, private work environment within your home
• Reliable and fast internet connection that meets our minimum speed requirements.
• Regular and reliable attendance
• Ability to appear professionally on camera for work meetings
• Ability to overlap on job functions
• Google Docs/Sheets or Word/Excel ability
• Able to meet and exceed production goals via coaching and feedback
• Regular and reliable attendance
• Some flexibility for work hours during peak times of the year

Skills:
Call Center, Data Entry, Healthcare, Biotechnology, Talk Time, Quality

Top Skills Details:
Call Center, Data Entry, Healthcare, Biotechnology, Talk Time, Quality

Additional Skills & Qualifications:
Previous experience in a customer service environment Excellent communication (written & verbal) skills; bilingual speakers preferred Highly driven and competitive in nature requiring minimal supervision Ability to navigate through multiple we

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

**Fully remote position, but must sit within 1 hour of the Houston, TX area**

Description:
Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

Primary duties may include, but are not limited to:
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers.

Skills & Qualifications:

• 2 years of call center experience
• Must be able to navigate multiple systems at a time, dual monitors, basic computer skills, customer service
• Must have HS diploma

Pay:
$15/hr

Shift :
Must be comfortable working between the hours of 7am - 8pm

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Call Center Customer Service Representative - Remote position working from home!

San Diego Company is looking for Customer Service Representative
- ALL areas outside of California welcome to apply!

• $14/hr.- Room to grow!
• Customer Service Representative

***MUST HAVE
-Highspeed internet, internet speed test will be required.

Qualifications :

• Typically requires a minimum of 1+ years of related customer

service experience in a fast-paced, call center or customer support
environment.

• Open to retail customer service, fast food and restaurant experience
• Knowledge of Microsoft Office applications including Word,

Excel and Outlook
preferred.

Job Description :
As a customer service representative, you would assist customers whose vehicle
have broken down and are in need of service. We are looking for people that are
computer literate, great at active listening, flexible with work schedule (Call
Center is open 24/7 days a week), responsible and have a positive/upbeat attitude.
Spanish speaking bilingual skills are a plus. Every person filling this role has a great opportunity to grow with the company.

Outbound/Inbound calls from customers and service providers to enable the most customer friendly experience.
Demonstrate excellent interpersonal and customer service skills on the phone.
Ability to problem solve, particularly when confronted with a difficult and/or complex situations.
Utilize CRM technology to create new customer service requests.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer during their time of need.
Meet and strive to exceed monthly, quarterly and annual team goals.
MUST BE ABLE to complete 3 weeks of training without taking any time off!
Job Type : Full-time/Contract to hire role
*** Please submit resume if interested to ***

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Looking for work from home customer service representatives to help resolve member routine service inquiries. These inquiries range from claim processing, member benefits education, contracting and credential request, eligibility inquiries, and transportation arrangements.

NOTE: Applicants must sit out of Dayton OH or the surrounding area

Pay rate: $15/HR

Shift:
Training: 8:00am - 5:00pm
After training: 8:00am - 8:00pm (shift will be assigned after training) Shift is first come first serve, Must be flexible

Must Have Skills:
Call Center Experience, Computer Proficiency, Phone Etiquette

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

Primary duties may include, but are not limited to:
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.
Uses computerized systems for tracking, information gathering and troubleshooting.
Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers.

Skills:
Customer service call center, Customer service, Call center, Inbound Call, Customer Support

Top Skills Details:
Customer service call center,Customer service,Call center,Inbound Call

Additional Skills & Qualifications:
MUST HAVE: -At least 2 years of customer service call center experience. -Must be able to navigate multiple systems at a time, dual monitors, basic computer skills, customer service -Must have HS diploma

Experience Level:
Expert Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Description:

- Answers incoming customer calls and obtains detailed information and enters information into database

- Responds to calls from members and potential members with questions about products, services and membership benefits

- Cross sells upgrades and recommends products and services

- Obtains payment information and enters into the database

- Adds or deletes members to coverage plans

- Communications positively in difficult or emotional situations

Skills:

Customer service, Computer skills, Call center, Inbound call, Friendly and positive attitude

Education:

***High School Diploma or GED required***

Qualifications:

- One year of related experience (customer service) and or training OR equivalent education and experience combined

- Knowledge of database software (or ability to quickly learn and demonstrate computer skills)

- Effective and professional communication skills

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

**Immediate Hiring for Remote Call center Rep $16/hr -Starts on Nov 29th**

Position : Call center Rep ( 100% remote ) Equipment will be provided
Shift: day shift

• Start date: November 29th
• $16/hr
• Contracted position through December 17th (Nov 29th- Dec 17th, potential for extension, no guarantee.)
• 100% virtual and you will be shipped equipment
• Need

Description:Summary of role:
The Customer Care Specialist will be thoroughly familiar with the company's line of insurance products and coverage options. They will support HPOne's Brokerage team with post-sale activities such as surveys. The CCS will adhere to established call scripting, procedures, and workflows.

Duties/Responsibilities:

• Understand and adhere to all company, carrier and/or CMS related policies and procedures
• Build sustainable relationships of trust through open interactive communication
• Assist callers in the Medicare qualification process and ensure that all required information is accurate and compliant
• Manage high volume of incoming calls
• Make outbound dials to consumers, transfer to a licensed agent of record as needed
• Handle customer complaints in a professional manner and transfer to a member of management within the appropriate department
• Adhere to established call scripting, procedures, and workflows
• Meet established production goals
• Performs other related duties as assigned

Skills & Qualifications:
HS DIPLOMA AND 1 year of Call center experience

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Description:
NON PATIENT FACING
This is a revenue cycle management company. They handle anything revenue related for hospital systems throughout the United States.
As a Customer Service Representative, you will be taking 58-80 calls per day in a call center environment. You will be talking to patients who will be calling for multiple needs; disputed charges, payment questions, requests for itemized billing statements, directions to facilities, etc. You'd be responsible for assisting them over the phone and being able to provide excellent customer service.
SHIFT: AVAILABLE BETWEEN THE HOURS OF 8AM-8PM (Working an 8-hour shift in that time)

This person will be held to the following metrics:
-- attendance (3 tardies in 30 days)
-- quality of calls
-- adherence to schedule
-- 80% productivity

Additional Skills & Qualifications:
MUST HAVE
-- Call Center OR Healthcare Experience
PREFERRED
-- Call center and healthcare experience

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

Call Center Customer Service Representative - Remote position working from home!

San Diego Company is looking for Customer Service Representative - ALL areas
outside of California welcome to apply!

• $14/hr.- Room to grow!
• Customer Service Representative
• Hours Available: Flexibility is a must! 24/hr. 7 days a week call center -

Need to be able to work ALL shifts NO restrictions NO accommodations

***MUST HAVE
-highspeed internet, internet speed test will be required.

Qualifications :

• Typically requires a minimum of 1+ years of related customer service

experience in a fast-paced, call center or customer support environment.

• Open to retail customer service, fast food and restaurant experience
• Knowledge of Microsoft Office applications including Word, Excel and Outlook

preferred.

Job Description :
As a customer service representative, you would assist customers whose vehicle
have broken down and are in need of service. We are looking for people that are
computer literate, great at active listening, flexible with work schedule (Call
Center is open 24/7 days a week), responsible and have a positive/upbeat attitude.
Spanish speaking bilingual skills are a plus. Every person filling this role
has a great opportunity to grow with the company.

Outbound/Inbound calls from customers and service providers to enable the most customer friendly experience.
Demonstrate excellent interpersonal and customer service skills on the phone.
Ability to problem solve, particularly when confronted with a difficult and/or complex situations.
Utilize CRM technology to create new customer service requests.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions in responding to customer requests.
Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer during their time of need.
Meet and strive to exceed monthly, quarterly and annual team goals.
MUST HAVE OPEN AVAILIBILITY - this is a 24/7 call center - we are not able to accommodate any schedule restrictions or request for the first 4 months of employment.
MUST BE ABLE to complete 3 weeks of training without taking any time off!
Job Type : Full-time/Contract to hire role
Please submit resume if interested

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Equivalent Experience

If you think you would be a best fit for this position, you could directly reach out to me on.
PHONE : EXTENSION 55616, EMAIL ID :

Description:
Qualifies validated paperwork, activates and maintains advisors accounts
Research, resolve and follow-up on applicable transfers, cash movements, document restrictions on accounts and release restrictions when issues are resolved Contact contra firms as needed to status submitted transfers or to make general inquiries as to contra firm procedures or contact/delivery information
Review and process cash management, transfer request and banking needs the clients may have requests for Advisors and their Clients *
Analyze all paperwork received, document and notify clients of pending issues, work closely with clients for resolution, and accurately process accounts, as they are resolved
Performing in depth research on issues as well as identify best courses of action to best service the client and protect the firm from liability
Partner internally with Senior Relationship Managers to ensure the appropriate research and resolution of issues in a timely manner
Serve as a subject matter expert to 2 or more back office specialty areas and perform basic functions in all area

Skills:
Data entry, Processing, Research, Asset transfer, Financial, Financial/Banking Experience, Data remediation.

Experience Level:
Entry Level

About Aston Carter:
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Fully Remote Position! $17/hr

Must have Customer Service Experience!

Description:

Day to Day Responsibilities of this Position and Description of Project:

•Resolves incoming calls concerning members eligibility, benefits, provider information

•Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing.

•Performs inventory reduction

•Reviews and analyzes member claims for accuracy as well as member education on how benefits are applied.

•Provide deductible and max out of pocket information.

•Provide status of a prior authorization requests.

•Other duties as assigned.

Skills:

Call center, Help desk, Customer support, customer service

Top Skills Details:

Call center,Help desk,Customer support

Additional Skills & Qualifications:

Day to Day Responsibilities of this Position and Description of Project:

•Resolves incoming calls concerning members eligibility, benefits, provider information

•Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing.

•Performs inventory reduction

•Reviews and analyzes member claims for accuracy as well as member education on how benefits are applied.

•Provide deductible and max out of pocket information.

•Provide status of a prior authorization requests.

•Other duties as assigned.

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Large Coffee Company in Seattle looking for a Talent Sourcer. Fully Remote.

Description:

• Supporting strategic staffing goals to attract, develop and retain a high-quality diverse workforce.
• Concentrates on recruiting jobs up to director level.
• Experience in a high growth, fast paced environment.
• Human resources, staffing and recruitment or related functions.
• Knowledge of employee relations, employment law, and training and development .
• Proficient in Microsoft Word and Excel, applicant tracking systems and the Internet as a recruitment resource.

Skills:

recruiting, candidate screening

Top Skills Details:

recruiting, candidate screening

Additional Skills & Qualifications:

Candidate Requirements

Technology requirements?:

•Microsoft suite

•LinkedIn familiarity

•Indeed familiarity

•Recruiting application systems

•Applicant tracking systems

•CRM experience

Degree or certifications required?:

•No

Years experience?:

•2-3+

Required skills:

•Experience within corporate recruiting - not just agency

•Communication skills

•High volume experience

•recruiting Experience

•Creative sourcing

•Familiarity with the full life-cycle

•Must be able to own relationships with hiring managers

•Relationship management and building

•Adaptability in a virtual interviewing environment

•Highly organized

•Investigative experience

Nice-to-Haves:

•Taleo experience!

•Retail, restaurant, hospitality experience

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Description:

The Customer Success Agent is responsible for assisting Freedom's customers in the servicing of their mortgage. Essential Job Functions: -Answers inbound and makes outbound calls and work calls from the Message Center and responds to customer requests within established timelines in order to maintain service level expectations and deliver quality service to customers. -Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures courteously and patiently. -Maintains confidentiality of customer's nonpublic information. -Provides information and knowledgeable assistance regarding mortgage loans by retrieving loan information and providing customers their information quickly and efficiently. -Builds customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. -Provides written and verbal responses to customer inquiries as needed. -Additional job duties as assigned. Able to demonstrate a willingness to learn -Computer proficiency is essential -Able to adhere to schedules, multitask and meet deadlines -Demonstrates good listening skills, strong customer service skills -Professional communication skills (both verbal and written) -Able to work in a fast-paced team environment

Skills:

collection, customer service, call center

Top Skills Details:

collection,customer service,call center

Additional Skills & Qualifications:

This role won't require Credit Check and NO DRUG SCREEN!!!! To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: High School diploma or GED is required. 6 months to one-year customer service-related experience required. Previous mortgage call center experience a plus. Open to different industries: healthcare, financial, auto, insurance, technology, etc. Solid work history and tenure - minimal gaps *provide explanations (They usually deny someone who is has very recent choppy tenure) Bi-lingual a Plus

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Must sit out of the Hampton Roads area!

Description:

To review and evaluate real estate title commitments, title binders, property reports and other relevant documents as they pertain to company equity lien position for accuracy, completeness and adherence to regulatory and legal guidelines.

Major Responsibilities:

1. Performs detailed analysis of title commitments, property reports, and title binders for accuracy and viability. This includes reconciling 2 owner searches.

• Ensures property is accurately represented on title documents

• Reviews any liens and potential judgments for effect on company lien position and ability to foreclose.

• Reviews exceptions regarding any conditions or specific rights that the company will not be insured for on the Final Title Policy.

• Is the primary contact regarding all issues with titles, title binders and property reports.

• Reviews and approves Power of Attorney's and Trust Documents to ensure documents adhere to company guidelines.

• Gathers, reviews, and/or submits any needed documentation to title vendor in order to clear discrepancies

• Sets signing requirements for all loans based on state and federal requirements.

• Maintains effective communication with processor, member and closer regarding any unresolved issues post "Okay to Close" as pertaining to the title, title binder or property report.

• Sends requests to management for exceptions to title issues.

• Escalates complex situations to management

2. Ascertains processing/closing discrepancies and partners with applicable parties to provide training and feedback

• Tracks common document/process inefficiencies or errors, to be utilized in the coaching/training of team members to reduce further title issues

3. Maintains extensive knowledge of federal and state title requirements

• Stays cognizant of changes in regulations and advises management of any changes impacting mortgage production

• Attends continuing education/training courses to remain current regarding jurisdictional requirements

• Notifies production personnel of any potential impacts to closing or overall loan process

• Makes recommendations for procedural changes as well as training materials for Mortgage Production

4. During times of reduced volume, acts as Closer

• Duties as described in Closer Job Description

5. Performs other duties as assigned

Skills:

Support, Customer service, Mortgage, title, paralegal, estate

Top Skills Details:

Support,Customer service

Additional Skills & Qualifications:

• Excellent written and oral communication skills • Ability to evaluate/resolve problems/issues, and know when to escalate to appropriate parties • Ability to review/analyze with significant attention to detail and a high degree of

Experience Level:

Intermediate Level

About Aston Carter:

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Medical Coder

Location: Orlando, Florida, USA 22 USD – 25 USD/Hour

Fully Remote

Description:

Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. Primary duties may include, but are not limited to: Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducts clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. Translates medical policies into reimbursement rules. Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. Coordinates research and responds to system inquiries and appeals. Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. Performs pre-adjudication claims reviews to ensure proper coding was used. Prepares correspondence to providers regarding coding and fee schedule updates. Trains customer service staff on system issues. Works with provider contracting staff when new/modified reimbursement contracts are needed.

Requires:

BA/BS degree; 2-3 years related experience; or any combination of education and experience, that would be considered equivalent. RN preferred

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Data Entry Processor

Location Cedar Rapids, Iowa, USA 15.25 USD – 15.25 USD/Hour

Aston Carter is now hiring for Data Entry Processors!

This position will assist with processing duties for independent financial advisors. This role will be processing and inputting all new client information and documentation into their Customer Relationship System. Opportunities to work from home are available!

• Work to process paperwork in departmental queues timely and accurately including but not limited to new accounts, account transfers, account closures, address changes, IRA distributions, wire requests, incoming checks, stock certificates, insufficient funds notices, and creating/updating system IDs.
• Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures.
• Understanding policies and procedures to execute them in daily work.
• They will also assist with document review and data entry for updates on client paperwork.
• This position will very rarely be on the phone – will only make phone calls for internal needs.
• Must be comfortable navigating multiple screens, using dual monitors, and be computer savvy

Skills:

• 1-year experience in data entry, computer skills, administrative support, finance, banking, financial administration

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.