Call Center Representative - Roadside Assistance
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching services.
238 Call Center Representative jobs in United States available for remote work from home. Apply for positions such as Call Center Representative - Roadside Assistance, Outbound Call Center Representative, Call Center Representative - Roadside Assistance and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite dispatching services.
The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities and promote products. They must document interactions in the CRM, follow sales scripts, and meet key performance indicators such as call volume and revenue targets.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Maintain a compassionate demeanor while relaying critical information to dispatch teams to ensure member safety.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.
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Field incoming calls from members requiring emergency roadside assistance and document details accurately. Relay critical information to internal and external teams to expedite the dispatching process while maintaining a compassionate demeanor.
Field incoming calls from members requiring emergency roadside assistance and document details accurately. Maintain a compassionate demeanor while relaying critical information to dispatch teams to ensure member safety.
The representative will make over 300 outbound telemarketing calls daily to prospective patients to convert them into new patients. They are responsible for understanding patient needs, explaining the company's value proposition, and scheduling doctor's appointments while meeting performance quotas.
The representative will serve as the first point of contact for South Carolina Medicaid members, answering inquiries and providing product information. They are responsible for assessing caller needs, assisting with Medicaid applications, and documenting all interactions in a computerized system.
The representative will serve as the first point of contact for Medicaid members, answering inquiries and providing product information. They are responsible for assessing caller needs, assisting with Medicaid applications, and documenting all interactions in a computerized system.
The representative will conduct outbound calls to homeowners to generate interest in home improvement services. They are responsible for setting qualified appointments while meeting specific performance goals.
The representative will conduct outbound calls to homeowners to set qualified appointments for home improvement services. They are responsible for meeting performance goals while maintaining a professional phone presence.
The representative is responsible for operating call center equipment to facilitate communication between the healthcare system and its customers. They must ensure all interactions are handled in a professional, courteous, and responsive manner.
Handle inbound and outbound customer calls to resolve inquiries and provide general account support. Document all interactions accurately in company systems while meeting productivity and quality standards.
Handle inbound and outbound customer calls to resolve inquiries and provide general account support. Document all interactions accurately in company systems while meeting productivity and quality standards.
Provide accurate and professional responses to public inquiries via phone, email, and chat while following established protocols. Document all interactions in the company system and collaborate with internal teams to resolve escalated issues.
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Handle high-volume patient calls to resolve billing inquiries and process credit card payments. Manage internal work queues, update confidential insurance information, and coordinate with collection agencies and attorneys.
Handle inbound calls to provide accurate information regarding insurance and financial products while resolving customer issues. Document all interactions and process account updates in compliance with regulatory requirements and service level agreements.
Provide consultative telephonic and web-based assistance to stakeholders regarding Health Benefit Exchange administration and eligibility management. Act as a customer advocate by documenting activities in the database and meeting department service metrics.
Provide comprehensive support to members, providers, and patients regarding healthcare plans, billing, and Medicare services in both Spanish and English. Manage inquiries, document interactions, and resolve customer issues while adhering to HIPAA and company compliance standards.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Troubleshoot basic technical issues and maintain detailed documentation of customer requests and account updates.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Provide technical troubleshooting and maintain detailed documentation of customer requests and account updates.
Handle inbound and outbound customer interactions to resolve inquiries regarding products, services, and billing. Troubleshoot basic technical issues and maintain detailed documentation of customer requests and account updates.
Provide high-quality customer service via phone, email, and chat for various employee benefit and retirement savings plans. Process financial and non-financial transactions while ensuring compliance with plan provisions and HIPAA regulations.
Manage multi-channel patient interactions to convert inquiries into booked appointments while ensuring high patient satisfaction. Collaborate with clinic staff and internal teams to optimize the patient experience and maintain accurate data capture.
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Handle inbound calls to resolve customer inquiries professionally and document all interactions within the CRM system. Meet performance metrics regarding call quality and customer satisfaction while escalating complex issues as needed.
Provide Tier 1 help desk support to insurance issuers, agents, and government agencies via phone, chat, and email. Responsibilities include managing account access, logging inquiries in ServiceNow, and triaging issues for escalation to Tier 2 support.
The Call Center Specialist handles high-volume incoming patient calls to provide accurate billing assistance and resolve inquiries. They are responsible for maintaining detailed documentation, adhering to HIPAA regulations, and ensuring professional communication in a remote environment.
The representative will handle a high volume of inbound calls from healthcare professionals regarding billing, policy questions, and Medicaid inquiries, aiming to resolve 92% of calls within 3–5 minutes. Key duties include accurately documenting all interactions, maintaining policy knowledge, and ensuring full HIPAA compliance while supporting team goals.
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