Patient Outreach Specialist

Sales Representative II

The Sales Representative II handles sales inquiries via phone, email, and chat to identify customer needs and drive retention. They are also responsible for maintaining product knowledge, documenting interactions in the CRM, and meeting performance KPIs.

Call Clicker with English

The clicker is responsible for manually launching calls to agents using a specific computer system and ensuring all calls are successfully connected. They must monitor the system for issues and report any technical problems immediately to maintain business operations.

Lead Customer Service Representative - Remote

The Lead Customer Service Representative handles escalated member concerns and provides Help Desk support for the customer service team. They also research inquiries, identify trends in escalations, and partner with management to improve team performance and resolution processes.

Remote Call Center Representative

Provide exceptional customer support for claims, debit card issues, and website navigation while managing 30–40 calls per day. Assist customers with account setups, distributions, and inquiries regarding tax forms and commuter orders.

Freelancer Medical Customer Service Representative - Hungary (Hungarian)

You will act as the primary contact person for patients in Hungary, screening them for clinical trials to facilitate connections with doctors. Your role involves managing communications via phone and email to ensure efficient patient recruitment.

Freelance - Medical Customer Service Representative - India (Hindu)

The representative will manage clinical trial sites by screening patients and facilitating connections between doctors and patients. This role involves acting as a primary contact person for patients via phone and email to ensure effective recruitment.

Medical Customer Service Representative - Poland (Polish)

The representative will manage clinical trial sites to facilitate patient recruitment and act as the primary contact person for patients. Responsibilities include screening patients and helping doctors and patients connect through phone and email communication.

Medical Customer Service Representative -Hungary (Hungarian)

The representative will manage clinical trial sites by screening patients and facilitating communication between doctors and patients. This role involves acting as the primary contact person for patients to ensure successful recruitment for clinical studies.

Medical Customer Service Representative - Serbia (Serbian)

You will act as the primary contact person for patients, screening them for clinical trial eligibility via phone and email. Your role involves facilitating communication between doctors and patients to support the recruitment process for clinical trials.

Freelance - Medical Customer Service Representative - Turkey (Turkish)

The representative will manage clinical trial sites by screening patients and acting as the primary contact person. The role involves connecting doctors and patients via phone and email to facilitate clinical trial participation.

Freelance - Medical Customer Service Representative - Greece (Greek)

Manage clinical trial sites to ensure effective patient recruitment and serve as the primary contact person for patients. Facilitate connections between doctors and patients while conducting screenings via phone and email.

Freelance - Medical Customer Service Representative - Finland (Finnish)

The representative will manage clinical trial sites by screening patients and acting as the primary contact person. They will facilitate communication between doctors and patients to support the clinical trial recruitment process.

Freelance - Medical Customer Service Representative - Thailand (Thai)

Manage clinical trial sites to ensure effective patient recruitment and serve as the primary contact person for patients. Facilitate connections between doctors and patients while conducting patient screenings via phone and email.

Freelance - Medical Customer Service Representative - Malaysia (Malay)

The representative will manage clinical trial sites by screening patients and acting as a primary contact person. The role involves facilitating communication between doctors and patients to support clinical trial recruitment.

Freelance - Medical Customer Service Representative - Sweden (Swedish)

The representative will manage clinical trial sites by screening patients and facilitating communication between doctors and patients. The role involves acting as a primary contact person to ensure effective patient recruitment and support.

Freelance - Medical Customer Service Representative - Israel (Hebrew)

The representative will manage clinical trial sites by screening patients and facilitating connections between doctors and patients. Responsibilities include acting as a primary contact person for patients via phone and email while adhering to strict screening protocols.

Freelance - Medical Customer Service Representative - Arabic (Arabic)

The representative will manage clinical trial sites by screening patients and acting as the primary contact person. The role involves connecting doctors and patients via phone and email to facilitate clinical trial recruitment.

Freelance - Medical Customer Service Representative - Slovakia (Slovak)

The representative will manage clinical trial sites by screening patients and acting as the primary point of contact. They will facilitate communication between doctors and patients to support patient recruitment.

Freelance - Medical Customer Service Representative - Latvia (Latvian)

The representative will manage clinical trial sites to ensure patient recruitment and serve as the primary contact person for patients. Responsibilities include screening patients via phone and facilitating communication between doctors and patients.

Freelance - Medical Customer Service Representative - Lithuania (Lithuanian)

The representative will manage clinical trial sites by screening patients and facilitating connections between doctors and patients. Responsibilities include acting as a primary contact person for patients via phone and email while following strict screening protocols.

Freelance - Medical Customer Service Representative - Norway (Norwegian)

The representative will manage clinical trial sites by screening patients and acting as the primary contact person. The role involves facilitating communication between doctors and patients to support clinical trial recruitment.

Freelance - Medical Customer Service Representative - Germany (German)

The representative will manage clinical trial sites to ensure patient recruitment and serve as the primary contact person for patients. Responsibilities include screening patients via phone and facilitating communication between doctors and patients.

Contact Center Agent I

The Contact Center Agent serves as the first point of contact for patients, managing phone inquiries and scheduling appointments. They are also responsible for coordinating with medical staff regarding medication refills and escalating issues to the appropriate departments.

Freelance - Medical Customer Service Representative - Spain (Spanish)

The representative will manage clinical trial sites to facilitate patient recruitment and act as a primary contact person for patients. Responsibilities include screening patients via phone and email to connect them with doctors.

Bilingual Call Center Representative (Medical) - Remote US

Assist members by phone with inquiries regarding healthcare benefits, eligibility, and available services. Accurately document all customer interactions and resolutions within the company systems.

Call Clicker with English

The clicker is responsible for manually launching calls from a computer system to assist call center agents. They must monitor system performance and immediately report any technical issues to ensure continuous business operations.

FINRA Certified - Call Center Supervisor

The Call Center Supervisor will lead and develop a team of customer service representatives to ensure service excellence and regulatory compliance. This role involves monitoring team performance through KPIs, managing complex escalations, and implementing strategies to improve operational efficiency.

TELEOPERADOR/A FIDELIZACION SEVILLA

You will be responsible for handling customer calls, managing complaints, and addressing inquiries. Additionally, you will focus on customer retention by managing cancellation requests and working to recover clients.

Member Flex Guide

Guides provide empathetic support to members across multiple channels, helping them navigate healthcare benefits and clinical needs. They must maintain operational excellence by using AI tools and internal systems to document interactions accurately while adhering to compliance standards.