The Support Engineer handles inbound customer calls and emails to resolve technical issues and provide product information. They are responsible for meeting performance metrics and escalating complex issues to Tier 2 support teams.
Remote Support Engineer Salary – updated June 2026
The average salary for remote support engineer is $85,000 per year. This is based on data from 752 job openings.
Where do you get the data from?
Data is based on 752 job openings.
How much does a Support Engineer make?
The salary range for support engineer is anywhere between $50,000 to $130,000 per year.
Can you provide a breakdown of salary data by years of experience?
Below is a breakdown of salary data by years of experience:
| EXPERIENCE | MINIMUM SALARY | AVERAGE SALARY | MAXIMUM SALARY |
|---|---|---|---|
| Entry Level Support Engineer (0-1 years) | $50,000 | $57,500 | $65,000 |
| Mid Level Support Engineer (2-4 years) | $65,000 | $77,500 | $90,000 |
| Senior Level Support Engineer (5-9 years) | $90,000 | $100,000 | $110,000 |
| Lead Level Support Engineer (10+ years) | $110,000 | $120,000 | $130,000 |
* Data is based on 752 job openings.
What is the salary range for remote Entry-Level Support Engineer?
The salary range for entry-level support engineer is between $50,000 and $65,000 per year.
What is the salary range for remote Senior-Level Support Engineer?
The salary range for senior-level support engineer is between $90,000 and $110,000 per year.
Can Support Engineer be fully remote?
Yes, Support Engineer positions can be fully remote. Companies such as Ciklum, SingleStore-LinkedIn, Sardine are hiring remotely for Support Engineer. Check out the latest remote Support Engineer job openings below.
Are there any remote job openings for Support Engineer?
Yes, there are 752 remote job openings:
Provide high-level technical support to enterprise customers by diagnosing complex database issues and critical outages. Collaborate with engineering teams to reproduce bugs, submit feature requests, and improve internal documentation.
The Support Engineer will own the end-to-end technical customer support experience, troubleshooting complex issues across an API-driven platform. They will collaborate with engineering teams to resolve bugs and create documentation to improve client self-sufficiency.
Provide high-level technical support and bug diagnosis for enterprise customers using SingleStore. Collaborate with engineering and product teams to resolve critical outages and improve internal documentation and processes.
Respond to incidents and provide 24/7 customer support through rotating shifts. Monitor and troubleshoot network, infrastructure, and application issues while contributing to automation tools.
The Support Engineer provides end-to-end operational and technical support for analytics and reporting platforms, including 1st and 2nd line support. Responsibilities include incident management, troubleshooting platform performance, and maintaining technical documentation.
Provide technical support to global customers via email, chat, and calls to ensure effective use of the YOOBIC platform. Troubleshoot issues, report bugs to internal teams, and collaborate with Customer Success and Implementation teams.
Provide world-class technical support to customers via live chat by troubleshooting and resolving complex issues. Take ownership of customer problems and escalate unresolved issues to internal teams following standard procedures.
The Support Engineer provides comprehensive operational support by managing chemical programs, inventory, and equipment at customer sites. They also conduct performance testing, analyze data to drive improvements, and collaborate with sales teams to address customer concerns.
The Support Engineer will manage customer requests, report bugs, and analyze issues to provide effective solutions. They are responsible for handling support cases via email and escalating complex technical problems through the ticket system.
