Design AI-powered culture intelligence products, including dashboards and visualizations, from initial research and concepts through implementation with engineers. Partner with product and engineering leaders to shape strategy, establish visual direction, and create intuitive, trustworthy experiences across conversational and proactive interfaces.
The VP of Customer Success will define and lead the holistic customer success strategy to drive engagement, retention, and growth. This role involves managing the customer success team, fostering cross-functional alignment with GTM teams, and ensuring customers realize maximum value from the platform.
Manage global full-cycle recruiting for technical and non-technical roles, partnering with leaders and hiring managers on hiring strategies, talent pipelines, and candidate experience. Support onboarding, offboarding, HRIS workflows, light IT coordination, compliance, and broader People Operations initiatives.
