The Federal Technical Account Manager will serve in an advisory capacity to federal customers, focusing on building strategic relationships to ensure customers achieve desired outcomes through product interaction and team engagement. Responsibilities include proactive outreach, managing customer success, acting as a subject matter expert, advising on new features, and providing technical feedback to internal teams.
Remote Technical Account Manager Jobs (303)
Search = Technical Account Manager
This role focuses on leading technical implementations for new partners onboarding to the Banking as a Service platform, guiding data integration from contract signature through go-live. The manager will serve as the key technical contact, defining internal processes and building essential resources for efficient partner onboarding.
The Senior Technical Account Manager serves as the primary technical and solution architect for major enterprise accounts, building trusted relationships with senior stakeholders and understanding their security environments. Key duties include owning the renewal and upsell pipeline, providing expert guidance on the Qualys platform, and acting as the voice of the customer to internal teams.
The role involves running focused technical engagements for assigned Terminal customers, including pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting. This includes guiding customers through integration patterns, diagnosing payment issues, and producing concise customer-facing technical artifacts.
The Technical Account Manager will build and maintain strong relationships with Guidewire Cloud customers, providing technical enablement for key platform features and managing the operational experience post-implementation. This role serves as a primary liaison between the customer and Guidewire Product Development & Operations (PDO) teams, advocating for customers while promoting the Guidewire Cloud service model.
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The Technical Account Manager will serve as the primary technical point of contact for a portfolio of customers, guiding them from onboarding through operational maturity while proactively managing support cases and escalations. This role also involves training customer teams, providing tailored configuration guidance, and communicating feature releases to ensure maximum customer value.
The role involves owning the technical post-sales relationship with government accounts, acting as the primary contact for implementation, integration, and optimization. This includes developing technical account plans, leading onboarding projects, and proactively resolving technical challenges to ensure customer satisfaction.
The role involves providing ongoing consultative support, escalation insights, and oversight to a set of strategic customers, while also handling escalated L3 Support Cases for enterprise clients. Key duties include guiding onboarding, production launches, and POCs, leading projects, and collaborating with internal teams to influence the product roadmap.
Sr. Technical Account Manager I
NextGen Federal Systems
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Full Time
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15 Weeks Ago
NextGen Federal Systems
This role involves serving as a trusted advisor, providing technical guidance, and advocating for customers using NextGen products while ensuring operational health and reducing complexity. Responsibilities include troubleshooting issues across hardware, software, and operating systems, as well as collaborating with various internal teams to drive product improvement.
Technical Account Manager - Remote, USA
TeamViewer Germany GmbH
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Full Time
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16 Weeks Ago
TeamViewer Germany GmbH
The Technical Account Manager will act as the strategic technical advisor for enterprise customers using TeamViewer's Digital Employee Experience (DEX) solution, focusing on driving platform adoption and optimizing solution performance. Key duties include leading technical strategy, designing scalable deployments, enabling advanced platform capabilities, and proactively monitoring performance to ensure measurable business outcomes.
The Technical Account Manager will serve as the primary technical contact and trusted advisor for enterprise customers, guiding them through all stages of Camunda adoption to maximize business outcomes. This involves delivering hands-on technical guidance, conducting health checks, managing escalations, and fostering strong cross-functional relationships to drive measurable customer success.
The Associate Technical Account Manager I will manage the successful integration of TrustArc products, supporting clients from small to enterprise level while developing strong relationships leading to retention and growth. Responsibilities include providing Tier 1 technical support for the Cookie Consent Manager solution and answering all inbound client inquiries via Zendesk.
The Technical Account Manager acts as a trusted technical partner, serving as the primary point of contact for technical guidance, system optimization, and issue coordination post-implementation. Key duties include serving as a named technical contact, maintaining deep familiarity with customer environments, and providing product expertise and consultation.
The role involves supporting publisher partners in maximizing inventory value by providing technical assistance, best practices, and implementation guidelines, focusing strongly on monetization strategy and demand optimization. Key duties include onboarding strategic supply partners, setting up Google Ad Manager configurations, tracking performance metrics, and developing alerting systems.
As a Technical Account Manager, you will drive customer adoption and provide strategic and technical guidance throughout the Wiz journey. You will serve as the primary technical contact for customers, ensuring they achieve business goals and realize value from the Wiz platform.
The Technical Account Manager will launch advertising campaigns, monitor ongoing campaigns, and make necessary changes to meet business objectives. They will also proactively respond to campaign errors and collaborate closely with account managers and sales teams.
The Technical Account Manager will be responsible for achieving sales objectives for single cell RNA sequencing products by developing new business and managing current customer accounts. This includes generating sales, ensuring customer satisfaction, and maintaining strong relationships.
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The Senior Technical Account Manager will assist customers in deploying Menlo solutions and manage major accounts post-deployment. Responsibilities include creating Statements of Work, delivering training, and providing feedback to developers.
Own the technical relationship with DigitalOcean’s highest-value customers and serve as a trusted technical advisor. Drive technical and strategic alignment sessions to maximize the value of DigitalOcean infrastructure.
The Strategic Technical Account Manager will own the technical relationship with DigitalOcean’s highest-value customers and serve as a trusted advisor. They will drive technical and strategic alignment sessions to maximize the value of DigitalOcean infrastructure.
Technical Account Manager - Automattic Special Projects Team
Automattic Careers
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Full Time
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21 Weeks Ago
Automattic Careers
The Technical Account Manager will drive partner adoption of WordPress and Automattic products, ensuring a high-quality experience from onboarding through support. Responsibilities include resolving partner requests, leading deployments, and acting as the voice of the customer for product teams.
The Strategic Technical Account Manager will own the technical relationship with DigitalOcean’s highest-value customers and serve as a trusted advisor. They will drive technical alignment sessions and help customers optimize their cloud infrastructure.
The Strategic Technical Account Manager will own the technical relationship with DigitalOcean’s highest-value customers and serve as a trusted technical advisor. They will drive technical and strategic alignment sessions to maximize the value of DigitalOcean infrastructure.
The Technical Account Manager will provide technical support for customers during pre-sales and post-sales processes, ensuring customer satisfaction. They will also analyze customer needs, suggest upgrades, and liaise with the sales department to increase sales.
The Technical Account Manager will collaborate with customers to identify priorities and develop engagement plans while managing project milestones and contributing to deliverables. They will serve as the primary technical advisor for clients, providing guidance on platform architecture, operations, and best practices.
Technical Account Manager, Newspack
Automattic Careers
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Full Time
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22 Weeks Ago
Automattic Careers
Manage publisher migrations and support publishers in optimizing their use of Newspack. Balance project management with relationship management to ensure successful outcomes.
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As a Customer Success Manager, you will manage post-sales activities for customers, ensuring smooth installations and upgrades while advocating for their needs. You will build trusted relationships and coordinate with various teams to address customer issues effectively.
The Enterprise Technical Account Manager acts as the technical liaison with Red Canary’s enterprise customers and works closely with Sales and Customer Success to align technical use cases with business value. They are responsible for maximizing the value of Red Canary combined with the customer’s workflow and security toolset.
Lead and develop a team of Technical Account Managers responsible for deployment execution, technical stabilization, and platform adoption within public safety agencies. Serve as the senior escalation point for executive stakeholders and drive portfolio-level delivery through data-driven performance management.
The role involves partnering with existing customers to architect and deliver complex, scalable data center solutions. You will act as a trusted advisor to C-suite executives, translating business objectives into technical requirements and multi-year strategies.
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