Handle inbound calls for child support customers across multiple states to provide accurate information and one-call resolutions. Document requests, complaints, and grievances while maintaining up-to-date program knowledge.
Remote Customer Service Representative Jobs (1,019)
Search = Customer Service Representative
The role involves guiding patients through onboarding, managing medication refills, and coordinating appointments. It also requires maintaining accurate patient records and communicating between patients, pharmacies, and medical teams.
Customer Service Representative
Traveling with Mchaila
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Full Time
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4 Weeks Ago
Traveling with Mchaila
Support customers through an advisor-led service model by managing inquiries, scheduling, and communication workflows. Maintain accurate digital records and ensure all client tasks are completed on schedule for a seamless experience.
The representative will provide frontline support by handling customer enquiries, processing orders, and managing communication channels for a bakery business. They will also coordinate with internal teams to ensure accurate order fulfillment and resolve customer complaints.
Handle inbound and outbound customer interactions via phone, email, and chat to resolve inquiries and provide post-purchase support. Collaborate with internal teams to ensure timely resolutions and maintain accurate customer records in internal systems.
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The representative will handle customer inquiries via phone and email while managing orders within a CRM system. They are responsible for resolving client concerns and collaborating with internal teams to enhance the overall customer experience.
Handle inbound customer inquiries via phone, text, and email regarding pool services and scheduling. Maintain accurate records in the CRM and coordinate service requests with the appropriate team members.
Handle inbound calls from travelers and travel advisors to provide insurance coverage information and website troubleshooting. Manage customer cases in Salesforce and act as a liaison for agency partners.
The role involves responding to customer inquiries via phone, email, chat, and social media in both English and Spanish. Responsibilities include resolving complaints and maintaining accurate customer records within the CRM system.
The Customer Service Representative serves as the first point of contact for inquiries via phone, chat, and email. They are responsible for resolving billing issues, updating customer accounts in CRM software, and collaborating with internal partners to ensure a seamless customer experience.
Customer Service Representative
Inspire Direct Marketing
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Full Time
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6 Weeks Ago
Inspire Direct Marketing
The role involves making outbound calls to existing supporters to raise funds for various charitable causes. Responsibilities include welcoming new donors, renewing participants, and creating human connections to inspire giving.
Customer Service Representative
Highlight Technologies
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Full Time
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6 Weeks Ago
Highlight Technologies
Provide professional support to internal and external customers in a virtual high-volume call center. Responsibilities include handling incoming calls, navigating systems of record, and escalating recurring issues to supervisory staff.
Serve as the primary point of contact for customers via phone, chat, and email to resolve inquiries and billing issues. Maintain accurate customer records in CRM platforms and collaborate with internal teams to ensure a seamless service experience.
Respond to calls regarding automotive glass insurance claims while maintaining high quality standards. Assist customers with questions and recommend appropriate solutions using available scripts and systems.
The representative handles calls regarding automotive glass insurance claims and assists customers with questions using provided scripts. They are responsible for recommending appropriate solutions to meet customer needs while maintaining high quality standards.
Provide professional support to internal and external customers within a virtual high-volume call center. Handle incoming calls, navigate systems of record, and escalate recurring issues to supervisory staff.
Provide remote administrative support to executives and teams by managing calendars, emails, and digital records. Handle customer inquiries and coordinate travel arrangements to ensure efficient day-to-day operations.
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Customer Service Representative
Everest Solutions and Images Ltd.
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Full Time
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7 Weeks Ago
Everest Solutions and Images Ltd.
Respond to customer inquiries via phone, email, and live chat while managing multiple conversations efficiently. Process customer orders and resolve complaints to ensure a professional and positive customer experience.
Manage end-to-end order fulfillment and serve as the primary point of contact between customers and the company. Coordinate with internal functions to monitor requirements, handle complaints, and manage inventory levels.
Respond to and resolve customer inquiries via chat, email, and phone regarding technical and billing issues. Act as a customer advocate to improve satisfaction and loyalty while guiding users through their journey.
The CSR manages high-volume inbound and outbound communications to support patients and providers with order confirmations and issue resolution. They are responsible for documenting patient demographics and maintaining efficient order workflows to ensure high patient satisfaction.
Provide exceptional customer support and manage communications to assist clients and advisors. Handle scheduling, maintain accurate client records, and ensure timely resolution of all client requests.
Provide exceptional customer support and manage communications to assist advisors and clients. Coordinate schedules, maintain accurate records, and ensure timely resolution of client requests.
Provide exceptional customer support and manage communications to assist advisors and clients. Coordinate schedules, maintain accurate client records, and ensure timely resolution of all client requests.
Provide exceptional customer support and manage communications to assist advisors and clients. Handle scheduling, record maintenance, and administrative tasks to ensure a seamless client experience.
Provide exceptional customer support and manage communications to assist clients and advisors. Handle scheduling, documentation, and administrative tasks to ensure timely resolution of client requests.
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The coordinator manages and resolves member and provider complaints, grievances, and appeals. They conduct comprehensive investigations and ensure all responses adhere to state and federal regulatory requirements.
Customer Service Representative
The Weatherspoon Organization
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Full Time
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8 Weeks Ago
The Weatherspoon Organization
Contact individuals who requested information to educate them on benefit options and assist with the enrollment process. Maintain accurate performance records and participate in ongoing training and mentorship.
Assist patients in resolving outstanding medical balances through negotiation and payment collection over the phone. Act as the first point of contact to help patients navigate the billing process with empathy and professionalism.
Handle a high volume of inbound calls to support customers, dealers, and repair facilities regarding coverage and claims. Maintain accurate documentation and collaborate with stakeholders to ensure a positive customer experience.
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