Handle a high volume of incoming calls to resolve health insurance policy issues, claims, and denials. Use multiple computer programs and critical thinking to advocate for members and provide appropriate solutions.
Remote Customer Service Representative Jobs (1,019)
Search = Customer Service Representative
Handle patient inquiries via incoming phone calls, voicemail callbacks, and email requests. Collaborate with the internal team to ensure timely service delivery and meet client expectations.
Accurately enter locate tickets called in by excavators into a computerized management and mapping system. Handle incoming calls from excavators and members to identify needs and clarify excavation site details.
Customer Service Representative
Contractor In Charge
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Full Time
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11 Weeks Ago
Contractor In Charge
Professionally handle inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. Focus on converting inquiries into booked appointments to maximize revenue and ensure high client satisfaction.
Customer Service Representative
Contractor In Charge
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Full Time
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11 Weeks Ago
Contractor In Charge
The agent is responsible for handling inbound and outbound calls to book and dispatch jobs while maintaining CRM accuracy. The role focuses on converting inquiries into booked appointments to maximize revenue and ensure client satisfaction.
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Handle inbound customer enquiries via phone, email, and live chat while resolving complaints efficiently. Maintain accurate customer records in the CRM and ensure high levels of client satisfaction.
Act as the first point of contact for insurance questions to build long-term customer relationships and encourage renewals. Resolve customer concerns efficiently while adhering to department standards for quality assurance and handle time.
Customer Service Representative
Target Freight Management
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Full Time
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12 Weeks Ago
Target Freight Management
The representative manages customer relationships and resolves service issues to ensure a positive customer experience. Key tasks include routing shipments, building Bills of Lading, and handling claims resolution within the 3PL industry.
Customer Service Representative 14 APPLICANTS
Moore Haven Yacht Club
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Full Time
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12 Weeks Ago
Moore Haven Yacht Club
The representative will handle customer inquiries via phone, email, and chat while resolving complaints professionally. They are also responsible for maintaining customer records and collaborating with the team to improve service delivery.
Customer Service Representative
SUNSHINE ENTERPRISE USA LLC
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Full Time
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13 Weeks Ago
SUNSHINE ENTERPRISE USA LLC
The role involves receiving, reviewing, and processing permit applications for accuracy and completeness. It also requires responding to customer inquiries and coordinating with internal departments to resolve application issues.
The representative will manage incoming customer inquiries via phone, email, and chat while maintaining accurate records and documentation. They are responsible for resolving customer complaints, providing product information, and meeting departmental performance goals.
Serve as the primary point of contact for customers via chat to address inquiries and resolve complaints. Collaborate with other departments to escalate complex issues while maintaining accurate documentation of all interactions.
The representative will resolve customer issues regarding coverage, complaints, and billing while coordinating onboarding documentation for policy finalization. They will also proactively educate customers on policy maintenance and assist in developing new customer retention processes.
Customer Service Representative
The Sydney Call Centre
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Full Time
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16 Weeks Ago
The Sydney Call Centre
Engage with customers via inbound and outbound calls to provide professional support and effective resolutions. Manage accounts, process claims, and identify opportunities to upsell products while maintaining accurate records.
Customer Service Representative 23 APPLICANTS
Morphius Corp
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Full Time
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16 Weeks Ago
Morphius Corp
The representative will handle customer inquiries, provide information about products and services, and resolve issues for union members. They are also responsible for documenting interactions and maintaining a knowledge base of services.
The representative will handle customer inquiries, provide information about products and services, and resolve issues in a timely manner. They are also responsible for documenting customer interactions and maintaining a knowledge base of services.
The role involves educating union members about available benefits and assisting them with their inquiries. Sales activities are only conducted if the customer chooses to opt in for additional benefits.
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The representative will interact with customers daily to provide product information, perform needs assessments, and recommend services. They are also responsible for processing orders accurately and maintaining a high standard of customer satisfaction.
The representative will interact with customers to provide support, perform needs assessments, and recommend products or services. They are also responsible for processing orders accurately and maintaining a professional company image.
Customer Service Representative
Inspire Direct Marketing
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Full Time
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17 Weeks Ago
Inspire Direct Marketing
The representative will conduct outbound calls to existing supporters to raise funds for charitable organizations. They are responsible for creating human connections with donors while delivering world-class results in a professional, team-oriented environment.
Customer Service Representative 35 APPLICANTS
Beyond Finance
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Full Time
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19 Weeks Ago
Beyond Finance
The representative will serve as the primary point of contact for clients in financial hardship programs, guiding them from enrollment through graduation via high volume inbound and outbound phone calls. Responsibilities include proactively resolving client issues, educating clients on programs, and maintaining white glove service standards.
The Customer Service Representative will be responsible for assisting customers, resolving inquiries via phone, email, or chat in a professional manner, and providing accurate information about products and policies. This role also involves troubleshooting issues, maintaining detailed interaction records, and escalating complex matters when necessary.
The Customer Service Representative will be the primary agent for servicing all subscription-based customers, handling incoming calls, emails, and live chats while responding professionally and timely to inquiries and concerns. Responsibilities also include working with customer databases, driving administrative systems, and supporting other team members as needed.
The representative will handle customer service across multiple channels, including voice and non-voice support, assisting with product questions, order processing, and escalated concerns. Key duties also involve managing customer accounts, supporting UPS claims research, and conducting outbound lead generation activities.
The representative will handle customer service across multiple channels, including voice and non-voice support, assisting with product questions, order processing, and escalated concerns. Key duties also involve managing customer accounts, supporting UPS claims research, and conducting outbound lead generation activities.
Customer Service Representative
Contact Government Services, LLC
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Full Time
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21 Weeks Ago
Contact Government Services, LLC
The representative will be responsible for replying to calls and emails from the public, utilizing a knowledge base and standard operating procedures to address customer requests. Additionally, all communications must be accurately documented within the company database.
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The Customer Service Representative will coordinate and process numerous duties by working closely with Sales, Technical, and Administrative managers while also handling a large volume of incoming phone calls. Responsibilities include interacting with customers via phone, text, and email to resolve concerns, collect accounts receivable, verify information, and conduct phone sales.
The Customer Service Representative will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience by responding promptly via phone, email, or chat. Key duties include providing accurate product information, troubleshooting problems, documenting interactions in the CRM, and collaborating to improve service quality.
The representative will be responsible for quickly and effectively resolving customer inquiries via chat, email, and phone, while also assisting in onboarding and educating customers throughout their journey. Key goals include guiding customers on technical and billing issues and acting as a customer advocate to improve satisfaction and loyalty.
Customer Service Representative 14 APPLICANTS
Carports Anywhere
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Full Time
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24 Weeks Ago
Carports Anywhere
The representative will support customers by answering phone calls, scheduling appointments, following up on issues, and writing correspondence. Key duties also include contributing to company reports and maintaining organization of daily tasks.
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