Lead client workshops to gather requirements and translate them into scalable system designs for Zuora products. Collaborate with internal teams and clients to ensure successful solution delivery, testing, and end-user training.
Zuora
14 Remote Job Openings at Zuora
Act as a trusted advisor to help prospects and customers automate revenue accounting and modernize revenue operations. Partner with sales teams to design tailored solutions, deliver product demonstrations, and drive technical wins.
Customer Solution Engineer - AI Native/Consumption Quote to Cash
Zuora
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Full Time
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17 days ago
Zuora
Drive technical wins in enterprise sales cycles by designing and building complex quote-to-cash and AI-native monetization solutions. Act as a technical SME to ensure account health, guide architecture best practices, and support customer adoption.
The role focuses on enhancing Total Rewards operations by administering competitive compensation and benefits programs. Key duties include conducting market pricing, managing annual merit and bonus cycles, and supporting benefits open enrollment.
Lead the go-to-market strategy and revenue growth for Zuora's Payments portfolio, managing a specialized overlay team to drive ARR and attach rates. Design AI-first GTM motions for agentic payment capabilities and manage a complex ecosystem of PSP and gateway partners.
Partner with Account Executives to help enterprise customers modernize payment strategies and optimize performance. Design solution architectures and lead discovery sessions focused on payment gateways, processors, and global expansion.
Senior Customer Solution Engineer — AI Native/Consumption Quote to Cash
Zuora
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Full Time
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a month ago
Zuora
Own the technical win for complex enterprise quote-to-cash opportunities by designing and building tailored solutions and proofs of concept. Partner with Account Executives to translate customer requirements into defensible architectures while ensuring post-sale technical health and adoption.
Act as a trusted advisor to existing customers to maximize the value of Zuora solutions through strategic roadmaps and Order-to-Revenue optimization. Lead standardization workshops and technical reviews to refine configurations and ensure scalable business growth.
Design and build integrations between AI agents and core business systems like Salesforce and NetSuite to automate corporate operations. Architect advanced RAG pipelines and agentic workflows while prototyping AI-powered internal tools in a high-velocity environment.
The Product Manager will own the roadmap for global payment acceptance and coverage, driving strategy for integrations with payment processors and acquirers. This involves optimizing payment performance by analyzing success rates and leading the end-to-end lifecycle of processor integrations.
The Senior Site Reliability Engineer will own and evolve the reliability architecture of large-scale SaaS systems and design AI-powered automation to improve system stability. This role requires technical leadership during high-severity incidents and collaboration with cross-functional teams to influence reliability outcomes.
The Solution Architect is responsible for designing and architecting Zuora solutions, ensuring they meet client business requirements. They lead implementations, identify potential issues, and provide guidance for successful deployments.
The Solution Architect is responsible for designing and architecting Zuora solutions, ensuring they meet client business requirements. They lead implementations, document requirements, and provide guidance to clients for successful deployment.
As a Scrum Master/Program Manager, you will facilitate Scrum events, guide and coach the team, and remove impediments to ensure effective project delivery. You will also lead cross-functional programs, manage scope and timelines, and advocate for Agile principles throughout the organization.
