The Associate Manager leads the vendor and carrier bid, procurement, and negotiation processes for client benefits strategies. They also collaborate with client service teams to deliver placement results and ensure quality standards for large market clients.
WTW
26 Remote Job Openings at WTW
Coordinate internal service processes for middle-market commercial property and casualty clients. Manage endorsements, certificates of insurance, billing reconciliations, and the renewal process.
Manage the administrative infrastructure for the claims team, including intake, FNOL processing, and file maintenance. Coordinate communication between insurers, defense counsel, and clients to move claims toward resolution.
Independently manage complex client relationships and develop competitive insurance programs for the Commercial Risk Unit. Responsibilities include conducting strategy renewal meetings, managing the onboarding of new clients, and providing mentorship to Account Coordinators.
Manage internal service processes and consultative relationships for property and casualty clients within the Life Science and Digital Healthcare practice. Responsibilities include brokering insurance coverage, conducting client stewardship meetings, and identifying business risk profiles.
Coordinate internal service processes for commercial property and casualty clients, including managing workflows for certificates of insurance and policy checking. Responsible for executing data entry in AMS and SharePoint, managing billing discrepancies, and owning the renewal process workflow.
Lead end-to-end recruitment for critical technology roles, partnering with engineering leaders to define talent strategies. Focus on building proactive pipelines for software engineering, cloud, cybersecurity, and AI/ML roles while optimizing the candidate experience.
Lead and develop a high-performing remote customer service team, overseeing direct reports and subordinate leaders. Accountable for workforce planning, operational efficiency, and ensuring exceptional customer service delivery.
Respond to customer inquiries and complaints via phone and email while researching participant questions and plan issues. Maintain accurate case notes and collaborate with team members to drive first-call resolution.
Underwriting Manager - P&C Pricing, Product, Claims, and Underwriting, North America
WTW
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Full Time
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20 days ago
WTW
Lead client engagements focused on underwriting strategy, portfolio management, and product innovation for P&C insurers. Advise clients on modernizing operating models and implementing data-driven decision-support frameworks.
Responsible for drafting, reviewing, and negotiating commercial contracts in English and Spanish for Latin American operations. Collaborates with business areas and legal teams to identify risks and ensure compliance with local laws and internal policies.
Perform complex pension benefit calculations and serve as a technical subject matter expert for internal teams and clients. Manage client relationships, review benefit commencement packages, and provide process training to staff.
Lead retirement administration activities with a focus on pension payroll and client deliverables. Serve as a subject matter expert and team leader to mentor junior staff and manage workflow adherence to SLAs.
Manage the vendor and carrier bid, procurement, and negotiation process to support client benefits strategies. Coordinate with internal teams and Global Delivery Centers to analyze proposals and deliver client presentations.
Lead multinational clients' global benefits management programs by designing strategies and overseeing global execution teams. Responsible for driving revenue growth, managing senior client relationships, and delivering brokerage and consulting services for insured benefit programs.
Lead the onboarding and ongoing management of carrier and vendor partnerships within the Outsourcing North America business. Define standards, best practices, and performance monitoring to ensure successful client delivery and maximize partner value.
The lead acts as a strategic liaison between GCO and IT platforms to advance the technology landscape through automation and AI. They are responsible for developing technology roadmaps, optimizing workflows, and implementing emerging tech solutions to improve operational efficiency.
The role serves as the primary liaison between GCO and corporate IT to shape the technology landscape through AI and automation. Responsibilities include developing technology roadmaps, optimizing workflows, and implementing emerging technology solutions to improve operational efficiency.
Finance Operations & Controllership Support FSI – SME junior analyst
WTW
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Full Time
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3 months ago
WTW
Support the Oracle Cash Management sub-ledger to ensure accurate automated system postings align with banking and broking processes. Lead continuous process improvements and develop Power BI dashboards to automate reconciliations and resolve variances.
The consultant will provide expert advice on asset-liability studies and funding strategies while managing complex, multi-phase projects for pension plan sponsors. They are also responsible for developing client relationships, supporting business growth, and mentoring junior team members.
The Carrier Relations Leader will drive overall broking and carrier management strategies to increase Market Derived Income and operational efficiency. They will manage top-tier carrier relationships and collaborate with regional leaders to identify growth opportunities across the employee benefits portfolio.
The role involves drafting and amending complex pension plan documents while ensuring full compliance with ERISA and federal regulations. Additionally, the associate will manage multiple client projects, provide technical guidance to internal teams, and maintain up-to-date legal documentation.
Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026
WTW
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Full Time
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4 months ago
WTW
The Benefit Advisor will conduct consultative sales calls to assist Medicare-eligible participants in selecting and enrolling in suitable insurance plans. They are responsible for meeting performance standards, maintaining accurate member information, and providing empathetic support throughout the enrollment process.
Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026
WTW
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Full Time
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4 months ago
WTW
The Benefit Advisor will conduct consultative sales calls to assist Medicare-eligible participants in selecting and enrolling in suitable insurance plans. Responsibilities include performing eligibility analysis, explaining plan benefits, and meeting established sales and quality performance standards.
Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026
WTW
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Full Time
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4 months ago
WTW
The Benefit Advisor will conduct consultative sales calls to assist Medicare-eligible participants in selecting and enrolling in suitable insurance plans. Responsibilities include performing eligibility analysis, explaining plan benefits, and meeting established sales and quality performance standards.
Senior Consultant – Risk & Analytics (Property & Casualty Actuarial Consulting)
WTW
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5 months ago
WTW
The Senior Consultant will assist project teams with actuarial activities like reserve studies and pricing/funding analyses, leading data preparation and initial results analysis for corporate and healthcare clients. Responsibilities also include delivering consistent project management, growing client relationships, and serving as a resource for junior colleagues.