Respond to and follow up with prospective patients, qualify leads, address basic questions, and guide suitable prospects toward scheduling consultations. Maintain accurate lead records and organized pipelines in GoHighLevel, re-engage inactive leads, and communicate common concerns and trends to the practice team.
Generate and qualify prospective client leads through outbound and inbound channels, conduct discovery calls, and communicate how staffing solutions may address client needs. Maintain accurate CRM and pipeline records, follow up consistently, schedule qualified meetings, and collaborate with sales, recruiting, and operations teams.
The VA Success Manager is responsible for onboarding, training, and coaching virtual assistants to ensure they meet healthcare client standards and performance expectations. This role involves monitoring performance health, facilitating alignment sessions, and partnering with Client Success Managers to drive retention and service quality.
The bookkeeper will manage daily financial operations including transaction categorization, account reconciliations, and bill payments. They are also responsible for month-end closing tasks, financial reporting, and maintaining accurate financial documentation.
The Executive Assistant will manage the owner's calendar, communications, and administrative tasks to streamline business operations. They will also leverage AI tools to improve workflows, track project deliverables, and provide research support for executive decision-making.
The dental receptionist will serve as the primary point of contact for patients, managing scheduling, inquiries, and administrative tasks. They are responsible for verifying insurance information and maintaining accurate patient records within the practice management system.
The specialist is responsible for verifying patient dental insurance eligibility, benefits, and coverage details prior to appointments. They also coordinate with dental offices and insurance companies to resolve discrepancies and ensure accurate billing information.
The specialist is responsible for verifying patient insurance coverage, eligibility, and benefits to minimize claim denials. They must accurately update EMR systems and communicate verification results to internal clinical and billing teams.
The Medical Receptionist serves as the first point of contact, managing patient check-ins, scheduling appointments, and handling inquiries. They are also responsible for maintaining accurate patient records in the EMR system and ensuring HIPAA compliance.
Provide real-time documentation support to dentists by recording patient encounters, procedures, and clinical notes. Maintain accurate dental records and assist in chart preparation to reduce administrative burdens for providers.
