The Associate, Bankruptcy is responsible for managing bankruptcy queues and resolving complex customer account issues to minimize company loss. They must process legal documentation, perform skip tracing, and communicate effectively with customers and legal representatives.
The Leave Administrator manages the paperwork and correspondence for employee benefit claims while ensuring accurate and timely submissions. They also collaborate with team members to drive process improvements and resolve claim escalations.
The role involves inspecting, estimating, and negotiating auto physical damage claims while serving as a technical resource for claim staff. The appraiser will manage work assignments, document damage appraisals, and ensure timely resolution of claims in accordance with regulatory guidelines.
The role involves providing high-quality customer support and operations services for partner companies. Team members work in various capacities including marketing, administration, and customer success to enable 24/7 support.
Manage a portfolio of short-term and long-term leave of absences from inception to completion for employees across multiple companies. Collaborate with internal teams, HR, and payroll to ensure accurate leave administration, compliance, and employee support.
The role involves inspecting, estimating, and negotiating auto physical damage claims while serving as a technical resource for claim staff. The appraiser will manage the claim life cycle, including damage assessment, settlement negotiations, and ensuring compliance with regulatory and corporate guidelines.
The Program Manager serves as the primary point of contact for all contractor activities supporting government Assessment & Authorization (A&A) task orders. They provide strategic leadership, manage program risks and budgets, and ensure seamless coordination across all workstreams and stakeholders.
You will handle complex property contents claims virtually by conducting coverage investigations and writing damage estimates using advanced video technology. You will also negotiate settlements and coordinate with structure adjusters to ensure a holistic and empathetic claims process.
The Compliance Manager oversees the implementation of corporate compliance programs, including HIPAA and regulatory audits for assigned business units. They serve as a liaison for legal and regulatory issues while coordinating with internal audit and special investigation units to ensure corrective actions are implemented.
The Lead Customer Solutions Engineer will develop customer relationships and commercial offers to drive market share for risk applications and engineering solutions. They are responsible for managing the opportunity pipeline, coordinating with internal teams for project execution, and ensuring customer needs are met through technical and commercial solutions.
The Customer Service Representative resolves customer inquiries via phone, email, and chat while maintaining accurate records in CRM systems. They are responsible for providing support on veteran-facing portals and ensuring all interactions meet quality and policy standards.
The Clinical Operations Manager will build and lead a medical certification review team to ensure consistency and clinical rigor in leave and accommodation requests. This role is responsible for defining operational workflows, managing team performance, and serving as a strategic partner to Compliance, Legal, and Product teams.
The representative will resolve customer inquiries via phone, email, and chat while troubleshooting product or software issues. They are also responsible for tracking interactions, providing feedback, and performing upselling tasks when required.
The representative will provide customer care by assisting employees and retirees with HR plans, benefits, and financial inquiries via phone, chat, and email. They are responsible for resolving complex issues, processing transactions, and maintaining accurate records while ensuring compliance with regulatory requirements.
The representative will handle customer inquiries via phone, email, chat, and social media to resolve issues and process payments. They are responsible for de-escalating concerns, documenting interactions, and identifying opportunities for upselling.
The representative will field customer inquiries, resolve issues on the first call, and maintain accurate records of interactions. They are expected to provide excellent service through active listening, de-escalate concerns, and upsell products when required.
Field customer inquiries via phone, email, chat, or social media to resolve issues and provide assistance. Track all interaction data for auditing purposes while maintaining a professional and solution-oriented approach.
Provide first-level technical assistance for high-speed internet services, including troubleshooting connectivity and device issues. Manage trouble tickets and ensure customer issues are resolved efficiently while maintaining a positive and professional demeanor.
Member Advocates handle inbound and outbound calls to support healthcare clients by addressing billing, benefits, and claims inquiries. They are responsible for documenting customer information accurately and ensuring a high-quality, professional member experience.
The Outside Auto Appraiser is responsible for inspecting damaged vehicles, estimating repair costs, and determining the actual cash value of total loss vehicles. They collaborate with repair facilities and claim staff to ensure accurate, timely, and fair claim settlements.
Guide customers through onboarding, implementation, and ongoing technical support to ensure product success. Build and maintain strong client relationships while acting as a brand ambassador.
Respond to customer inquiries via phone, email, and live chat while resolving concerns with empathy and accuracy. Document interactions in the CRM and escalate priority issues to leadership to ensure high-quality service.
The Customer Engagement Specialist resolves complex consumer issues and provides support across multiple channels including calls, live chat, and email. They are responsible for documenting interactions, processing eCommerce transactions, and collaborating with brand partners to improve consumer satisfaction.
The recruiter will own full-cycle recruiting for various departments, including Sales, Marketing, and Engineering, while partnering with hiring managers to define requirements. They will also proactively source candidates, build talent pipelines, and drive an exceptional candidate experience throughout the hiring process.
The Compliance Analyst supports the Compliance Management System through ongoing controls monitoring, testing, auditing, and reporting. They also identify opportunities to streamline processes and develop automated tools using Google Workspace technologies.
The representative will field customer inquiries via phone, email, chat, and social media to resolve issues and process requests. They are responsible for tracking call information, providing feedback, and de-escalating interactions when necessary.
Field customer inquiries by providing innovative solutions and maintaining professional communication. Handle sensitive information, resolve issues on the first call, and document all interactions for auditing purposes.
Respond to caller inquiries regarding TRICARE benefits, eligibility, and claims via telephone and written correspondence. Document all interactions accurately in the database while coordinating with team members to ensure timely resolution of member requests.
