The Administrative Assistant provides comprehensive clerical and operational support to Account Managers and Brokers, including processing insurance documentation and managing transaction data. They also assist with internal audits, meeting coordination, and process improvement initiatives to ensure team efficiency.
The Customer Service Representative provides high-quality support across multiple channels while maintaining accurate documentation of customer accounts. They also troubleshoot issues, manage email inboxes, and provide frontline feedback to improve internal processes and AI responses.
The Director of Product will lead the platform product vision, roadmap, and the rebuild of complex insurance systems. They will manage a team of product managers while partnering with engineering and business stakeholders to ensure platform capabilities align with commercial goals.
The manager will own the insurance business systems portfolio, setting the roadmap and driving business outcomes through system configuration and administration. They are responsible for managing the admin team, overseeing vendor performance, and ensuring data quality and security compliance across all platforms.
The analyst will monitor security dashboards, manage vulnerability scans, and support incident response efforts. They are also responsible for maintaining audit evidence, managing user access, and documenting security policies and procedures.
The Product Marketing Manager will develop positioning, competitive intelligence, and enablement resources to support sales-assisted programs across specialized insurance verticals. They will act as a primary liaison between marketing and agency leadership to monitor pipeline health, report on performance, and drive lead conversion.
The Assistant Controller manages accurate financial records, including journal entries, reconciliations, and month-end close activities. They also serve as a liaison between departments to resolve financial discrepancies and oversee the insurance policy bordereaux review process.
The Atlassian System Administrator will own and evolve the company's Atlassian Cloud platform, serving as the internal expert to translate workflows into scalable system solutions. Responsibilities include managing user provisioning, configuring Jira and Confluence, building automation rules, and ensuring security and compliance across the ecosystem.
