The Engagement Manager is responsible for leading enterprise customer engagements, ensuring successful platform deployment, adoption, and value realization. They act as a trusted advisor to stakeholders while driving measurable operational outcomes such as reduced downtime and improved asset reliability.
Perform remote monitoring of Oil & Gas assets and analyze AI-generated alerts to determine failure modes and operational impact. Collaborate with cross-functional teams to validate alerts, improve model performance, and drive measurable customer value.
You will perform remote monitoring of power-generation assets and analyze AI-generated alerts to determine failure modes and recommended actions. Additionally, you will collaborate with cross-functional teams to validate alerts and translate technical insights into measurable operational value for customers.
The Technical Consultant acts as the primary technical lead throughout the customer lifecycle, managing onboarding, implementation, and ongoing growth. They translate complex operational and technical requirements into actionable plans while serving as a trusted advisor to ensure value realization and platform adoption.
