You will troubleshoot complex customer issues across voice, messaging, and API products while collaborating with engineering teams. Additionally, you will contribute to building an AI-first support model by automating workflows and developing internal tools.
Embed with enterprise customers to architect and deploy production-grade communication and AI systems on Telnyx's global network. Manage the full lifecycle of POCs to production go-live, including troubleshooting and technical documentation.
You will operate and expand a global GPU fleet to maximize inference throughput while meeting latency and reliability SLOs. Additionally, you will build and maintain serverless serving pools and dedicated model deployment platforms using an open-source stack.
Design and build multi-agent AI systems in Python to automate complex go-to-market business workflows. Manage the full lifecycle of backend services, including deployment, observability, and integration with external business systems.
You will be responsible for driving Telnyx's expansion across the Kingdom of Saudi Arabia by developing and executing a comprehensive sales strategy. This involves building a strong pipeline, managing key customer relationships, and navigating complex procurement processes within regulated industries.
The Forward Deployed Engineer will embed with enterprise customers to architect and deploy custom communication solutions using Telnyx APIs. They are responsible for leading projects from proof-of-concept to production go-live while troubleshooting complex integration issues.
Design, build, and operate production services that enable AI agents to interact with real-world systems like email, payments, and web browsing. Collaborate with product and engineering teams to define reliable interfaces and workflows for agent tool use.
You will drive Telnyx's expansion across the APAC region by developing sales strategies and managing a strong pipeline of high-value customers. You will also build trusted advisor relationships and collaborate with internal teams to optimize client value and achieve revenue targets.
You will troubleshoot complex customer issues across networking, APIs, and communications products while collaborating with engineering teams. Additionally, you will contribute to building an AI-first support model by automating workflows and developing internal tools.
You will design and maintain the public REST API and the orchestration control plane that automates network deployments across global PoPs. This involves managing the full lifecycle of network resources, from developer-facing specs down to router configurations.
The VoIP Engineer will design new features, guide software developers, and act as a subject matter expert for telephony-related issues. They are responsible for operating and maintaining SIP proxies, handling level 3 troubleshooting, and analyzing traffic patterns to ensure system stability.
Drive Telnyx's expansion across the APAC region by identifying and closing high-value customers. Develop and execute sales strategies to deliver revenue targets and build long-term strategic relationships.
