The Solution Architect defines the technical blueprint for enterprise clients to ensure scalable integrations and long-term platform health. They act as a technical co-founder for large accounts, bridging the gap between executive business vision and technical execution.
Sitetracker
11 Remote Job Openings at Sitetracker
Build, test, and deploy AI agents and automations within Salesforce to replace manual processes and increase business efficiency. Translate design requirements into functional AI-powered actions and workflows to support the Customer Experience organization.
Drive customer retention and growth across the French and Benelux region by managing a diverse portfolio of enterprise and strategic accounts. The role involves creating success plans, demonstrating tangible ROI, and building deep relationships with senior leadership to prevent churn.
The Business Analyst is responsible for leading discovery sessions to capture customer needs and translating them into detailed requirement specifications and process flows. They bridge the gap between business objectives and technical delivery by managing the UAT process and collaborating with Solution Architects and Project Managers.
Technical Account Manager (Spanish & Italian Speaker)
Sitetracker
·
Full Time
·
15 days ago
Sitetracker
Act as a strategic advisor for large customers to drive platform adoption, retention, and services growth. Lead technical solution design and organizational change management to ensure measurable business value realization.
Technical Account Manager (Spanish & Italian Speaker) (copy)
Sitetracker
·
Full Time
·
15 days ago
Sitetracker
Act as a strategic advisor for large customers to drive platform adoption, retention, and services growth. Lead technical solution design and organizational change management to ensure measurable business value realization.
The Technical Trainer designs and delivers scenario-based training programs to bridge the gap between software implementation and customer success. They collaborate with SMEs and Customer Success teams to create tailored learning content and drive long-term platform adoption.
Take full global ownership of the energy vertical to refine narratives for clean energy, EV charging, and utilities across EMEA, NORAM, and APAC. Lead GTM strategies and provide high-impact enablement support to regional sales teams for the Sitetracker and Scout platforms.
Design and develop sophisticated eLearning content and interactive simulations to support internal readiness and customer adoption. Manage the full content lifecycle, from collaborating with SMEs to implementing a sustainable content audit and refresh process.
You will design and deliver scenario-based training programs that bridge the gap between project implementation and customer success. This role involves collaborating with cross-functional teams to identify training gaps and ensure users master complex SaaS workflows.
You will build a reliability practice from the ground up, establishing engineering standards and observability to support AI workloads. You will lead the evolution of infrastructure, manage incident response, and mentor engineering teams to transition from reactive firefighting to proactive reliability.