The manager will own full-cycle recruiting for non-technical roles across the business, partnering with leadership to drive hiring from Associate to VP levels. They will act as a strategic thought partner on org design, compensation, and hiring processes to ensure high-quality talent acquisition.
The Billing Associate will manage brand billing inquiries, maintain accurate invoices, and reconcile accounts to ensure financial records are in sync. They will also support the development of standardized billing processes and collaborate with internal teams to resolve payment discrepancies.
You will manage a portfolio of brand partners, providing strategic guidance on affiliate marketing to drive retention and performance. You will also collaborate cross-functionally to improve internal processes and support the sales team with onboarding and upsell opportunities.
Manage a mixed onboarding queue for brands, guiding them through technical setup and resolving blockers to ensure a smooth go-live process. Lead onboarding initiatives to reduce friction and improve team workflows while acting as an escalation point for complex brand issues.
Lead Success planning, forecasting, compensation, segmentation, capacity modeling, and the customer lifecycle operating processes. Own the Success systems and reporting roadmap, partner across teams, and drive operational initiatives from analysis through implementation and measurable results.
Lead and coach a pod of Business Development Representatives to hit meeting and pipeline goals while building scalable outreach systems. Partner with cross-functional teams including Account Executives, RevOps, and Enablement to drive revenue growth.
Plan and deliver brand and creator events across Europe, manage creator outreach, and support brand partnerships through meeting preparation and follow-up. Track pipelines and deliverables, research regional opportunities, coordinate operations, and align European priorities with teams in New York.
You will own the end-to-end design process from discovery to implementation while partnering with product and engineering to define strategy. You will also proactively identify opportunities to improve product quality and workflows while contributing to the evolution of the design system.
You will manage the full sales cycle for beauty, fashion, and lifestyle brands, from initial outreach to closing subscription deals. You will also collaborate with internal teams to ensure a seamless onboarding process and optimize sales strategies to meet revenue targets.
The Associate will assist Client Strategy Managers in managing enterprise and luxury brand accounts by executing deliverables and monitoring campaign performance. They will also synthesize platform data to provide actionable insights and maintain accurate account documentation.
You will build and lead a new SMB client strategy pod, designing a one-to-many service model to drive retention and product adoption at scale. This involves creating customer education programs, managing lifecycle campaigns, and partnering with product teams to translate SMB needs into roadmap priorities.
You will own and execute high-impact design initiatives across marketing campaigns, partnerships, and brand touchpoints. Additionally, you will build scalable design systems and provide creative direction to elevate the work of the broader design team.
Own product analytics for key areas by partnering with Product, Engineering, and Design to define success criteria and measurement plans. Build data models and dashboards to analyze user behavior and conversion funnels while validating product launches and monitoring performance.
Own the development and optimization of AI agents by translating customer needs into concrete behavioral requirements and boundaries. Collaborate with engineering and product teams to refine the agentic orchestration system and ensure high-quality, reliable outputs.
