You will own complex brand support tickets from resolution to completion while identifying root causes for systemic issues. Additionally, you will maintain internal documentation and contribute to the improvement of AI-driven support tools.
ShopMy
8 Remote Job Openings at ShopMy
The Associate will manage and grow affiliate network and agency relationships while supporting program growth and strategic account planning. They will also coordinate paid placements and assist with rate negotiations and onboarding for smaller accounts.
The Manager of Accounting Operations will oversee accounts payable, expense management, and travel operations while building out the company's procurement function. They will also partner cross-functionally to streamline processes and utilize AI tools to improve financial workflows.
Own product analytics for key areas by partnering with Product, Engineering, and Design to define success criteria and measurement plans. Build data models and dashboards to analyze user behavior and conversion funnels while validating product launches and monitoring performance.
Own the development and optimization of AI agents by translating customer needs into concrete behavioral requirements and boundaries. Collaborate with engineering and product teams to refine the agentic orchestration system and ensure high-quality, reliable outputs.
The Senior Manager will own day-to-day account management and client satisfaction for beauty and wellness brands, focusing on retention and growth. They will act as a trusted advisor to brand executives, leveraging data to drive investment in creator and affiliate marketing programs.
The engineer will be responsible for designing and implementing APIs using NodeJS, developing and maintaining user interfaces with React and Redux, and ensuring platform scalability. This role also involves creating and optimizing data pipelines, internal tooling, and deploying production projects on AWS.
Own end-to-end design for assigned features, ensuring user-centered and polished solutions. Collaborate with PMs, engineers, and design to deliver cohesive user experiences.
