The UX Researcher II will design and execute end-to-end research studies to support product goals and team alignment. They will synthesize findings into actionable insights and collaborate with cross-functional teams to optimize user experiences.
You will design and maintain API contracts between multiple products and build a unified discovery layer for search and content retrieval. Additionally, you will manage continuous delivery pipelines and establish engineering best practices across the team.
You will architect and develop end-to-end features for a high-scale SaaS platform using React, TypeScript, and PostgreSQL. Additionally, you will mentor team members, maintain backend services, and participate in on-call rotations to ensure system reliability.
The consultant will lead the strategic implementation of Renaissance products by delivering professional development training and coordinating technical services for local public schools. They will also analyze district-level data and maintain clear communication with key stakeholders to ensure successful product adoption.
The Support Agent I manages customer interactions across multiple channels to resolve technical issues and provide product guidance. They are responsible for documenting troubleshooting steps, adhering to case management workflows, and escalating complex problems to senior staff.
The Account Manager II is responsible for managing and selling Renaissance Learning products within an assigned territory to achieve revenue goals. They act as the primary contact for customers to drive business value, retention, and expansion through consultative solution selling.
Manage a portfolio of district and school accounts to drive product adoption, ensure customer satisfaction, and achieve business growth. Partner with sales teams to identify expansion opportunities and serve as an escalation point for complex customer challenges.
The Senior Recruiter will manage full-cycle recruiting for complex searches and serve as a trusted talent advisor to senior leadership. They will also develop proactive sourcing strategies and utilize data to influence hiring decisions and process improvements.
The Customer Success Manager will independently manage a portfolio of school and district accounts to drive product adoption and ensure successful student learning outcomes. They will also facilitate onboarding, monitor for churn risks, and collaborate with cross-functional teams to provide actionable insights for product strategy.
The Regional Field Marketing Manager will develop and execute regional marketing strategies to support sales goals and drive demand generation. This role involves collaborating with sales leaders, managing marketing calendars, and leveraging data to optimize campaign performance and lead nurturing.
As a Software Engineer II, you will collaborate closely within an agile, cross-functional team to deliver high-quality software. You will design, build, and maintain scalable web and backend systems serving millions of users and thousands of requests per second.
