Develop and maintain enterprise-wide integration solutions on the ServiceNow platform to drive workforce automation and business optimization. Collaborate with project teams to design reusable components, manage data integration, and ensure technical architecture aligns with functional requirements.
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9 Remote Job Openings at NWN Carousel
Lead the team responsible for ServiceNow platform operations, support, and the implementation of new capabilities for business optimization. Collaborate with executive stakeholders to define platform strategy, roadmaps, and governance frameworks while managing the SDLC process.
Build and lead the Operations Process Excellence function to optimize the Opportunity-to-Cash engine for speed, accuracy, and profitability. This includes owning the process roadmap, governing the O2C readiness framework for new offerings, and managing KPI tracking.
The Business Architect provides technical sales support and engineering services for the Public Safety portfolio, focusing on solution design and proposal generation. They act as the lead technical advisor during the presales process for NG911 and emergency communications solutions.
Manage the organization's multi-state telecommunications regulatory compliance, including federal and state filings and USF contributions. Coordinate with cross-functional teams and third-party vendors to ensure tax compliance and manage regulatory audits.
Director, Offerings - Managed & Lifecycle Services
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Full Time
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10 days ago
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The Director is accountable for growing services attach and recurring revenue across the full customer lifecycle from design to expansion. This role focuses on standardizing service packaging, pricing, and delivery frameworks across cloud and SaaS environments.
The role ensures billing accuracy and operational efficiency across the Opportunity-to-Cash lifecycle through pre-invoice validation and post-billing audits. It involves identifying root causes of discrepancies, preventing revenue leakage, and leading process improvement initiatives.
The role serves as a critical control point in the Opportunity-to-Cash lifecycle to ensure billing accuracy and prevent revenue leakage. Responsibilities include performing pre- and post-invoice audits, investigating discrepancies, and leading process improvement initiatives.
The Solution Architect provides technical sales support and project engineering for Audio Visual projects, including system design and proposal generation. They act as the lead technical advisor during the presales process through to solution implementation.