The Client Technology Specialist serves as the primary technical contact for assigned clients, resolving issues across Microsoft 365, networking, and endpoint environments. They also lead technical onboarding, validate AI-assisted recommendations, and collaborate with engineering teams to improve service automation.
Lead client cybersecurity compliance programs, risk assessments, audits, remediation planning, and continuous monitoring across multiple security frameworks. Provide vCISO guidance and executive risk reporting while overseeing service delivery, advising on AI governance, and coaching security and compliance team members.
Provide prompt technical support to clients by resolving issues such as printer problems, password resets, and MFA troubleshooting. Maintain accurate system documentation in IT Glue and manage tickets efficiently using ConnectWise PSA.
Design, implement, and maintain secure infrastructure solutions within CMMC-accredited enclaves for regulated client environments. Manage on-premises and cloud systems while providing escalated technical support and collaborating with security teams to remediate vulnerabilities.
The Assistant Controller will manage full-cycle accounting, month-end close activities, and general ledger reconciliations across multiple operating companies. They will also lead the accounting team, oversee year-end audits, and collaborate with management to ensure financial processes align with strategic goals.
The Business Development Representative will drive revenue growth through proactive lead generation, pipeline development, and client engagement. They will collaborate with sales leadership to execute outbound campaigns and manage prospect data within CRM platforms.
The Infrastructure Specialist will deploy, manage, and automate critical network and cloud infrastructure for small and mid-sized business clients. They will serve as a technical escalation point for complex issues while maintaining standard operating procedures and disaster recovery plans.
The Staff Accountant will manage day-to-day accounting activities, including processing accounts payable and receivable, preparing journal entries, and reconciling accounts. They will also support financial analysis, year-end audits, and drive process improvement and automation initiatives.
Design, implement, and maintain secure infrastructure solutions within CMMC-accredited environments for regulated clients. Provide escalated technical support, manage system vulnerabilities, and ensure compliance with NIST SP 800-171 and CUI handling requirements.
