Provide Tier 1 technical support for end users, resolving issues related to printers, passwords, MFA, and antivirus alerts. Manage tickets and documentation using ConnectWise PSA and IT Glue while collaborating with service teams to maintain system performance.
New Charter Technologies
17 Remote Job Openings at New Charter Technologies
Security / AI Cloud Engineer
New Charter Technologies
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Full Time
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25 days ago
New Charter Technologies
Design and manage security controls for AI platforms and cloud environments to ensure safe AI adoption for clients. This includes configuring DLP policies, monitoring for abuse, and remediating security misconfigurations.
The Compliance Team Lead will personally lead and execute compliance engagements for clients while also managing team leadership and practice development. This includes conducting gap analyses, developing compliance frameworks, and mentoring junior staff.
Business Development Manager, AI
New Charter Technologies
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Full Time
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a month ago
New Charter Technologies
Develop and execute a go-to-market strategy to grow AI-related revenue and market presence. Identify and close new business opportunities while serving as a subject matter expert for clients navigating AI implementation.
Develop and execute integrated marketing campaigns across digital, email, social, and event channels to drive lead generation and pipeline. Collaborate with Sales and external vendors to optimize campaign performance and deliver regular reports to leadership.
Business Development Manager, Microsoft
New Charter Technologies
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Full Time
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a month ago
New Charter Technologies
Drive revenue growth by managing and expanding the Microsoft partnership ecosystem and identifying co-selling opportunities. Position Microsoft-based solutions like Azure and Microsoft 365 to enterprise and mid-market clients.
Manage the full lifecycle of Market Development Funds (MDF) to maximize co-marketing investments with technology partners like Microsoft. This includes planning campaigns, tracking budgets, and ensuring proof-of-execution for funding claims.
Business Development Representative
New Charter Technologies
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Full Time
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a month ago
New Charter Technologies
The BDR is responsible for generating a new business pipeline through outbound calls, emails, and LinkedIn outreach targeting SMB and mid-market accounts. Key tasks include qualifying opportunities and scheduling discovery calls for Senior Account Executives.
Revenue Operations- Sales & Marketing
New Charter Technologies
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Full Time
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a month ago
New Charter Technologies
The RevOps Analyst/Manager is responsible for optimizing systems, data, and processes for New Charter's sales and marketing efforts. This includes managing CRM health, reporting, pipeline analytics, and toolstack management.
The Director of Marketing leads the marketing function at New Charter Technologies, overseeing strategy, demand generation, and campaign execution. This role is responsible for building an integrated marketing strategy that drives pipeline and elevates the company's market presence.
Design and deliver scalable IT infrastructure and cloud solutions while collaborating with clients and engineering teams. Manage projects from design through execution while providing technical support and maintaining strong client relationships.
Serve as the primary security partner for engineering teams, advising on design decisions and API security while integrating security tooling into CI/CD pipelines. Lead threat modeling, conduct architecture reviews, and ensure security standards are met across Cloudflare and Azure environments.
Senior Software Engineer - Microsoft D365 Business Central
New Charter Technologies
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Full Time
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3 months ago
New Charter Technologies
The role involves designing, developing, testing, and deploying customizations and extensions within Microsoft Dynamics 365 Business Central to deliver scalable ERP solutions. Responsibilities include owning the full development lifecycle, from technical design and database conversions to deployment, documentation, and ongoing support.
Senior Functional Consultant - Microsoft Dynamics 365 Business Central
New Charter Technologies
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Full Time
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3 months ago
New Charter Technologies
Lead full-cycle Microsoft Dynamics 365 Business Central implementations, guiding clients through various phases including discovery, solution design, configuration, and go-live. Collaborate with stakeholders to architect scalable ERP solutions that align with business objectives.
Senior Functional Consultant - Dynamics 365 F&O
New Charter Technologies
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Full Time
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3 months ago
New Charter Technologies
The consultant will lead enterprise ERP implementations for complex organizations, taking charge of discovery sessions, solution architecture, and full lifecycle deployments within Dynamics 365 Finance & Operations. Key duties involve configuring modules, leading testing phases like CRPs and UAT, producing solution documentation, and supporting pre-sales activities.
This role serves as the escalation point for Tier 1 cloud-related tickets, requiring administration and maintenance of Azure infrastructure resources and support for Microsoft 365 tenant configurations. Key duties include troubleshooting identity, MFA, and Conditional Access issues while executing cloud standards and assisting with PowerShell scripting.
The AP/AR Specialist manages the day-to-day operations of accounts payable and receivable functions, ensuring timely processing of invoices and payments. This role also involves maintaining financial records and collaborating with internal teams and external vendors.
