You will own the end-to-end build and migration process for customer document management systems using SQL-driven ETL. This involves gathering client requirements, configuring system environments, and resolving complex data and integration challenges.
Provide Level 1 and Level 2 remote and onsite technical support to clients while maintaining accurate documentation in a ticketing system. Effectively implement business-class hardware and software solutions while ensuring a high level of customer satisfaction.
Design, implement, and maintain secure infrastructure solutions within CMMC-accredited environments for regulated clients. Provide escalated technical support, manage system vulnerabilities, and ensure compliance with NIST SP 800-171 and CUI handling requirements.
The IT Support Specialist provides Level 1 and Level 2 remote technical support to clients while maintaining accurate documentation within a ticketing system. They are responsible for implementing business-class hardware and software solutions while ensuring high levels of customer satisfaction.
Develop and execute a go-to-market strategy to grow AI-related revenue and market presence for SMB and mid-market clients. Act as a subject matter expert to bridge the gap between AI capabilities and real-world business outcomes.
The Compliance Team Lead will personally lead and execute compliance engagements for clients while also managing team leadership and practice development. This includes conducting gap analyses, developing compliance frameworks, and mentoring junior staff.
