The role involves indexing and verifying land records to ensure high-quality standards and timely project completion. You will also collaborate with team leads and support additional tasks such as document quality control and image tagging.
Diagnose and resolve complex production issues within a multi-tier Java application and its integration middleware. Collaborate with cross-functional teams to modernize legacy components while maintaining high code quality standards.
The Security Engineer will own and harden perimeter and cloud defenses while building detection and automation as code. They will also serve as a first responder for security incidents and manage various security controls across the organization.
The Senior Audit Manager oversees special tax audit operations, ensuring compliance, accuracy, and the efficient management of departmental budgets and staff. This role serves as the final authority on complex tax law interpretations and represents the department in client meetings and legal proceedings.
The Database Administrator is responsible for the day-to-day health, performance, and security of production and non-production database environments. They will lead migration efforts to Amazon Aurora and manage backup, recovery, and automation processes.
Design and implement scalable ETL/ELT pipelines to replace legacy processes and support analytical and AI initiatives. Ensure data integrity during database migrations and establish robust monitoring, alerting, and documentation practices.
The Customer Support Specialist serves as the primary point of contact for technical issues related to Neumo products, assisting citizens and businesses with troubleshooting and system navigation. The role also involves maintaining help documentation, managing support tickets, and collaborating with internal engineering and product teams.
Conduct tax and regulatory reviews to detect and document revenue deficiencies for utility users and other local taxes. Perform examination of taxpayer records, prepare audit reports, and discuss findings with taxpayers to ensure compliance.
The Senior Manager oversees utility user tax audit operations, ensuring compliance, accuracy, and the effective management of departmental budgets and staff. They serve as the primary expert on tax law interpretation and represent the department in client meetings and legal proceedings.
Conduct tax and regulatory reviews to detect and document revenue deficiencies across various tax types. Manage the audit process from research and scheduling to closing conferences and explaining findings to taxpayers.
The Customer Support Specialist provides front-line support by handling inbound calls, texts, and tickets regarding Neumo Payments products. They are responsible for resolving payment issues, managing support cases, and maintaining accurate client data while ensuring high levels of customer satisfaction.
The software engineer will design, develop, and maintain scalable .NET applications while collaborating with cross-functional teams. They are also responsible for troubleshooting technical issues, conducting code reviews, and writing automated tests to ensure high-performance delivery.
The Services Implementation Specialist is responsible for designing and standing up managed service workflows while managing client onboarding and ongoing service delivery. They act as a primary point of contact for clients, ensuring successful launches and maintaining service levels through effective coordination with internal teams.
You will own the end-to-end execution of the national event strategy, including planning, budgeting, and performance reporting to drive sales pipeline. Additionally, you will lead and train a team to manage event logistics while partnering with sales and business units to ensure alignment with company goals.
The Configuration Specialist is responsible for preparing, testing, and implementing software systems while guiding clients through the onboarding process. They act as a liaison between internal teams and clients to ensure successful product launches and ongoing system utilization.
The Senior Business Analyst will analyze court workflows and jury management processes to translate operational needs into functional requirements for engineering teams. They will also lead customer-facing engagements, including discovery, configuration, testing, and training throughout the implementation lifecycle.
The Senior Director of Information Security is responsible for the operational execution of the security program, managing functional teams, and ensuring compliance across multiple business environments. This role involves standardizing security tooling, overseeing audit readiness for frameworks like SOC 2 and FedRAMP, and reporting program status to the CISO.
The primary responsibility is to index and verify documents for various customer accounts while maintaining high quality and accuracy standards. You will also collaborate with team leads to ensure timely project completion and assist with additional tasks like document QC and image tagging as needed.
The Senior Business Analyst will lead business analysis efforts for court case management software, including analyzing workflows and translating operational needs into functional requirements. They will engage directly with customers throughout the implementation lifecycle, from discovery and configuration to testing and deployment.
The Senior Business Analyst will analyze court workflows and judicial processes to translate operational needs into actionable requirements for product and engineering teams. They will also lead implementation efforts, facilitate stakeholder workshops, and provide expert guidance to clients throughout the project lifecycle.
The Project Manager will lead the full lifecycle of government software implementation projects from kickoff through go-live. They are responsible for managing project scope, budget, risks, and client relationships while coordinating with cross-functional teams.
The Manager will own and mature the organization's GRC program, including managing SOC and PCI certifications and leading risk mitigation cycles. They will also lead a small team while driving control automation and serving as a bridge between security, engineering, and executive leadership.
The Group Product Manager leads a team of product practitioners while maintaining ownership of a specific product portfolio and roadmap strategy. They act as a liaison between leadership and delivery teams to ensure high-quality outcomes and alignment with government client needs.
The Manager, Information Security will lead the Security Operations and Engineering program while managing a small team of direct reports. This role involves hands-on engineering, incident response, and strategic alignment with business goals across various security domains.
The Support Specialist serves as the primary point of contact for technical and customer service issues related to Neumo products. They are responsible for troubleshooting user issues, managing support tickets, and maintaining documentation to ensure high customer satisfaction.
The manager oversees daily customer support operations, ensuring service levels and customer satisfaction goals are met. They also mentor the support team, collaborate with internal departments for issue resolution, and drive process improvement initiatives.
The manager will lead a unified QA and release organization, establishing repeatable pipelines and delivery-performance metrics across multiple platforms. They will also partner with engineering leadership to align release cadences with product roadmaps and integrate AI-driven testing tools.
The Senior Customer Support Specialist serves as a Tier 2 escalation point for complex payment processing, transactional discrepancies, and financial reporting issues. They are responsible for investigating transaction lifecycles, analyzing data to identify root causes, and maintaining detailed documentation within the ticketing system.
