Virtual Assistant - Customer Service (Guatemala - Remote)

• Responding to emails and phone calls
  
• Scheduling meetings
  
• Managing a contact list
  
• Addressing various client needs as they arise
  

Requirements

• Proficiency in Microsoft Office products, such as Word, Excel, PowerPoint
  
• Comfortable with using GOOGLE apps such as Gmail, Meet, Docs, Sheets, Forms, Slides, etc.
  
• Ability to work under pressure
  
• A minimum of 1-year experience in customer service
  
• English proficiency at the C1 level
  
• Must have your own device and headset
  
• High-speed internet connection of at least 100 MB
  
  

Benefits

• 100% remote job
  
• 50 USD in productivity bonus (paid in local currency)
  
• 25 USD in reliability bonus (paid in local currency)
  
• 50 USD in consecutive reliability bonus (paid in local currency)