The Account Executive is responsible for the full sales cycle, from prospecting and pitching to negotiation and onboarding of Enterprise and Mid-Market customers. They will collaborate cross-functionally with product and engineering teams to refine offerings based on customer feedback.
Loadsmart
17 Remote Job Openings at Loadsmart
Build and maintain the company's internal platform to drive operational excellence and ensure application reliability. Design, deploy, and operate critical systems while performing root-cause analysis and managing Service Level Agreements.
The Credit Risk Assessment Representative will conduct recurring reviews of customer credit lines and analyze payment behavior and financial data. This role is essential for supporting the collections strategy and overall credit risk governance.
Act as the bridge between brokerage business leaders and engineering teams to drive actionable insights through reporting. Identify patterns and trends to enhance brokerage business performance and guide report prioritization.
The Sales Development Representative will research target companies, initiate conversations with decision-makers, and set up sales meetings for Account Executives. They will also document insights in Salesforce and contribute to the sales team's success.
The Customer Support Analyst will provide timely responses to customer inquiries and resolve complex logistics and SaaS issues. They will also collaborate with internal teams to document and escalate bugs and feature requests.
Provide Level 1 support for SaaS and logistics customers across various channels while resolving complex technical issues. Collaborate with Product and Engineering teams to document bugs and contribute to internal and external knowledge bases.
The role involves building a prospect pipeline and localizing marketing assets to support Loadsmart's entry into the Latin American market. The associate will act as a bridge between U.S. teams and LATAM logistics partners through outreach and event management.
The Credit Assessment Analyst will conduct recurring reviews of customer credit lines and analyze financial data to optimize credit terms. They will also collaborate with internal teams to manage credit requests and perform thorough reference checks with trade partners and banks.
The engineer will maintain end-to-end system integrity for the SmartGate hardware-software stack, including edge compute devices, cameras, and power systems. They are also responsible for deploying software updates, managing hardware inventory, and remotely diagnosing fleet failures.
Financial Operations, Collections Representative (Remote - Philippines)
Loadsmart
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Full Time
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a month ago
Loadsmart
Manage a portfolio of customer accounts to ensure timely collection of outstanding balances and reduce Days Sales Outstanding. Maintain detailed records of communication and resolve payment disputes while collaborating with internal stakeholders.
The Director of Global Account Management will lead and mentor a team of account managers to drive revenue retention, expansion, and customer success. They will serve as an executive sponsor for strategic global accounts and collaborate with internal departments to ensure a seamless customer journey.
You will own and evolve core systems for freight brokerage operations, including quoting, pricing, and scheduling workflows. You will lead technical initiatives across Python/Django services and modern React web applications while mentoring teammates and driving platform reliability.
The Site Reliability Engineer, Tech Lead will build and maintain the company's internal platform, focusing on driving operational excellence and empowering the entire engineering team. This role involves designing, deploying, and operating critical systems while collaborating with engineering squads to ensure application safety and reliability.
This is a general application for engineering talent to join an innovative logistics technology company that is expanding its engineering squads across various teams like Brokerage, Dock & Yard, and ShipperGuide. Engineers will be expected to solve complex logistics problems using a modern, scalable tech stack.
Load Operations Representative (Remote - Philippines)
Loadsmart
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Full Time
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3 months ago
Loadsmart
The representative will proactively communicate with carrier partners and drivers using various tools to confirm and track load events, consistently meeting performance expectations for service and tracking. They must also identify and report delays, support customer-specific service level agreements, and use critical thinking to forecast potential operational challenges.
Carrier Procurement Representative (March Onboarding)
Loadsmart
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Full Time
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4 months ago
Loadsmart
As a Carrier Procurement Representative, you will develop and nurture new relationships with carrier partners through prospecting and lead generation. You will also negotiate rates and support shippers with customized transportation solutions.