Lead the ShipperGuide TMS team as a player-coach, managing a personal sales quota while scaling the team's revenue growth. Develop and execute go-to-market strategies and collaborate with marketing and customer success to maximize market penetration and customer lifetime value.
Loadsmart
18 Remote Job Openings at Loadsmart
The Account Executive is responsible for driving revenue growth in the DACH region by managing the full sales cycle from prospecting to onboarding. This includes identifying key decision-makers, managing complex integration projects, and collaborating with product teams to enhance value.
Support Loadsmart's entry into the Latin American market by generating qualified opportunities and localizing marketing assets. Act as a bridge between U.S. teams and the LATAM logistics landscape through direct outreach and relationship building.
Identify high-friction business workflows across departments and translate them into production-ready AI agent solutions. Own the full delivery lifecycle from prototyping and testing to documentation and internal enablement training.
The Account Executive is responsible for driving revenue growth by managing the full sales cycle from prospecting to onboarding for Enterprise and Mid-Market customers. They will collaborate with product teams to share customer feedback and partner with account management to ensure long-term retention.
Research and verify carrier credentials across multiple platforms to ensure legitimacy and compliance with company standards. Document qualifications in internal systems and collaborate with teams to resolve compliance discrepancies.
The role involves coordinating freight execution and communicating shipment statuses to customers to ensure business needs are met. It also requires collaborating with peers to streamline processes and managing KPIs such as OTP and OTD.
Own and evolve core backend systems for freight brokerage operations, including quoting, booking, and pricing logic. Lead technical initiatives across multiple services while mentoring teammates and ensuring production stability.
The Account Executive is responsible for the full sales cycle, from prospecting and pitching to negotiation and onboarding of Enterprise and Mid-Market customers. They will collaborate cross-functionally with product and engineering teams to refine offerings based on customer feedback.
The Customer Support Analyst will provide timely responses to customer inquiries and resolve complex logistics and SaaS issues. They will also collaborate with internal teams to document and escalate bugs and feature requests.
Provide Level 1 support for SaaS and logistics customers across various channels while resolving complex technical issues. Collaborate with Product and Engineering teams to document bugs and contribute to internal and external knowledge bases.
The Credit Assessment Analyst will conduct recurring reviews of customer credit lines and analyze financial data to optimize credit terms. They will also collaborate with internal teams to manage credit requests and perform thorough reference checks with trade partners and banks.
The engineer will maintain end-to-end system integrity for the SmartGate hardware-software stack, including edge compute devices, cameras, and power systems. They are also responsible for deploying software updates, managing hardware inventory, and remotely diagnosing fleet failures.
The Director of Global Account Management will lead and mentor a team of account managers to drive revenue retention, expansion, and customer success. They will serve as an executive sponsor for strategic global accounts and collaborate with internal departments to ensure a seamless customer journey.
You will own and evolve core systems for freight brokerage operations, including quoting, pricing, and scheduling workflows. You will lead technical initiatives across Python/Django services and modern React web applications while mentoring teammates and driving platform reliability.
This is a general application for engineering talent to join an innovative logistics technology company that is expanding its engineering squads across various teams like Brokerage, Dock & Yard, and ShipperGuide. Engineers will be expected to solve complex logistics problems using a modern, scalable tech stack.
Load Operations Representative (Remote - Philippines)
Loadsmart
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Full Time
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3 months ago
Loadsmart
The representative will proactively communicate with carrier partners and drivers using various tools to confirm and track load events, consistently meeting performance expectations for service and tracking. They must also identify and report delays, support customer-specific service level agreements, and use critical thinking to forecast potential operational challenges.
Carrier Procurement Representative (March Onboarding)
Loadsmart
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Full Time
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5 months ago
Loadsmart
As a Carrier Procurement Representative, you will develop and nurture new relationships with carrier partners through prospecting and lead generation. You will also negotiate rates and support shippers with customized transportation solutions.