Provide premium technical support and white-glove service to strategic hospitality accounts via various communication channels. Collaborate with account managers to optimize business processes, drive feature adoption, and manage high-stakes technical escalations.
Provide premium technical support and white-glove service to strategic hospitality accounts via multiple communication channels. Collaborate with account managers to optimize business processes, drive feature adoption, and manage complex technical escalations.
The Senior Payroll Specialist will manage accurate and compliant payroll processing for Australia, New Zealand, and the Philippines. This role involves performing payroll validations, reconciliations, and collaborating with Finance and HR teams to ensure operational efficiency.
The Quality Specialist II will own quality assurance activities within an agile squad, partnering with Product, Design, and Engineering teams to ensure high-quality feature delivery. They will also design and execute comprehensive test plans, investigate defects, and contribute to the expansion of automated test coverage.
You will design, build, and enhance scalable business systems while troubleshooting and resolving technical issues across platforms. Additionally, you will support cross-functional teams and mentor junior staff through knowledge sharing and code reviews.
The Strategic Payments Partnerships Director will own and optimize relationships with key financial services partners to drive adoption of Lightspeed Payments and Capital. This role involves leading complex commercial negotiations, developing joint business plans, and collaborating cross-functionally to execute strategic initiatives.
You will design and orchestrate operational systems, planning processes, and executive mechanisms to align Product, Engineering, and Design teams. Additionally, you will lead business performance analysis, financial planning, and strategic partnerships to drive measurable business results.
The Director of Business Operations will design and evolve planning processes, operating mechanisms, and executive cadences to align Product, Engineering, and Design organizations. They will also partner with leadership to translate strategy into investment plans and develop business insights that drive measurable outcomes.
Provide world-class technical support to B2B clients via chat, email, and phone while troubleshooting application issues. Act as a product expert to guide clients through features, configurations, and data-related inquiries.
The Lead Strategic Financial Analyst will tackle complex, cross-functional business questions to provide actionable insights to senior leadership. They are responsible for building financial models, improving forecasting methodologies, and identifying key growth drivers across the company's business units.
The Product Manager will own the B2B selling strategy and manage the end-to-end transaction lifecycle for the NuORDER platform. They will collaborate with engineering and design teams to build world-class selling experiences and drive critical transactional capabilities.
You will co-own the go-to-market strategy, positioning, and messaging for Lightspeed Golf while collaborating with cross-functional teams to drive product adoption and sales effectiveness. Additionally, you will translate customer insights into actionable roadmap recommendations and develop enablement materials to support sales and customer success.
The Strategic Payments Partnerships Director will own and optimize relationships with major financial services partners and card brands to drive adoption of Lightspeed products. This role involves developing joint business plans, leading complex commercial negotiations, and collaborating cross-functionally to improve payments economics and revenue.
You will oversee the end-to-end client implementation process, acting as the primary point of contact for onboarding. Responsibilities include organizing launch calls, managing client expectations, coordinating internal resources, and ensuring high customer satisfaction.
Lead the design of agentic AI experiences for retail merchants, defining new interaction patterns and trust models. Raise the overall craft bar of the design organization through direct hands-on contribution and strategic vision work.
Lead the design of agentic AI experiences and define new interaction models for merchants. Elevate the overall design excellence of the retail organization through direct contribution and mobile strategy shaping.
Build and maintain long-term relationships with accounts to drive adoption of Lightspeed's POS products and software solutions. Focus on maximizing revenue through upsells, cross-sells, and the management of retention metrics like MRR and NRR.
The Account Manager is responsible for building long-term relationships with German-speaking accounts to drive the adoption of Lightspeed's POS products and integrations. Key duties include managing account growth, executing upsells, and monitoring performance metrics like MRR and NRR to minimize churn.
The Account Manager is responsible for building long-term relationships with clients to drive the adoption of Lightspeed's POS products and software solutions. They will focus on maximizing customer success through strategic upgrades, upselling, and proactive churn management to increase Monthly Recurring Revenue.
The Account Manager is responsible for building long-term relationships with German-speaking clients to drive the adoption of Lightspeed's POS products and integrations. The role focuses on maximizing customer success through strategic upgrades, revenue expansion, and proactive churn management.
Build and maintain long-term relationships with German-speaking accounts to drive the adoption of Lightspeed's POS products and software solutions. Focus on maximizing customer success through strategic upgrades, upsells, and the proactive management of churn and retention metrics.
The Account Manager is responsible for building long-term relationships with clients to drive the adoption of Lightspeed's POS products and software solutions. They will focus on maximizing customer success through strategic upgrades, upsells, and the proactive management of churn and retention metrics.
Drive revenue growth in the UK hospitality sector by identifying and closing strategic deals with high-value clients. Manage the full sales cycle from initial outreach to negotiation, promoting Lightspeed's POS and operational solutions.
Lead and coach a team of Outbound Field Account Executives to drive new business growth within the Scotland hospitality market. Manage the full sales cycle from prospecting and live demos to closing long-term partnerships using Salesforce for reporting.
Lead, mentor, and grow a high-performing software development team within the Financial Services organization. Collaborate with architects and product teams to align priorities and remove delivery impediments.
Lead, mentor, and grow a high-performing software development team within the Financial Services organization. Collaborate with architects and product teams to align priorities and remove delivery impediments.
Lead, mentor, and develop a high-performing software engineering team focused on financial services. Collaborate with product teams and architects to align priorities and eliminate delivery obstacles.
Lead, mentor, and grow a high-performing software development team within the Financial Services organization. Collaborate with architects and product teams to align priorities and deliver mission-critical, scalable cloud-based software systems.
Own the product strategy and roadmap for wholesale insights and analytics features on the NuORDER platform. Collaborate with engineering, design, and data teams to translate complex data into actionable product directions for brands and retailers.
Own the product strategy and roadmap for wholesale insights and analytics features on the NuORDER platform. Collaborate with engineering, design, and data teams to translate complex data signals into actionable product directions for brands and retailers.
Own the product strategy and roadmap for wholesale insights and analytics features on the NuORDER platform. Collaborate with engineering, design, and data teams to translate complex data models into actionable product directions for brands and retailers.
