You will partner with account executives to conduct technical discovery, build proofs of concept, and lead high-stakes technical reviews for strategic accounts. Additionally, you will own post-sale technical onboarding and provide critical feedback to product and engineering teams to shape the AI roadmap.
Lead the evolution of infrastructure by transitioning to managed services and defining technical direction for the platform. Manage a team of SREs to execute a 3-month delivery plan while integrating AI and agentic workflows into infrastructure operations.
The Senior Director will lead revenue strategy, planning, and analytics, overseeing forecasting, quota setting, and compensation governance across Sales, CS, and Marketing. They will also manage the Deal Desk function and drive AI-powered workflow automation to optimize GTM execution.
You will define and build next-generation AI experiences by working horizontally across platform, intelligence, and conversational agentic pillars. This involves prototyping, defining AI experience paradigms, and executing high-impact user journeys while partnering with product and engineering teams.
The analyst will serve as the frontline for inbound customer support, diagnosing and resolving technical issues related to campaigns, call routing, and integrations. They are also responsible for documenting solutions in the knowledge base and utilizing AI tools to improve efficiency.
The AI Operations Lead will define the internal AI roadmap, build and maintain agentic workflows, and support other teams in deploying AI automations. This role also involves managing the AI platform stack, establishing agent standards, and reporting business impact to executive leadership.
The Contracts Specialist will prepare, review, and process customer and vendor agreements while managing internal approval workflows. They will also maintain contract repositories, update templates, and support legal operations to ensure efficient deal execution.
The Revenue Operations Manager will oversee pre-sale operations, including pipeline management, forecasting, and data hygiene to ensure organizational efficiency. They will collaborate with Sales, Revenue Systems, and AI teams to design scalable processes and implement AI-driven workflows that enhance seller productivity.
The Agentic AI Analyst will design, validate, and operationalize agentic AI use cases to improve customer outcomes and advance the company's AI vision. This role involves building evaluation frameworks, managing agent skills, and simulating agent behavior to ensure performance before production deployment.
The Staff Software Engineer will provide technical leadership for the Data Platform team, defining the vision and driving the 3-month delivery roadmap. They will design and build scalable data pipelines and integrate AI agentic workflows to enhance data intelligence and platform capabilities.
You will build and lead a team of Forward Deployed Engineers to bridge the gap between R&D and Go-to-Market, ensuring customers achieve maximum value from AI products. You will also act as a senior technical escalation point and manage the team's deployment across the sales pipeline to drive closed deals.
You will lead a team of product managers to define and execute the strategy for the Revenue Intelligence & Analytics portfolio, turning unstructured conversational data into actionable insights. You will also represent this portfolio on the R&D Senior Leadership Team, ensuring that product development aligns with company-level strategy and delivers measurable customer value.
You will take end-to-end accountability for a critical stage of the engineering lifecycle, such as reliability, security, or data, while integrating AI and agentic workflows to improve efficiency. You will also build shared practices and tools to multiply engineering leverage across the organization.
You will own the end-to-end roadmap for the data platform and intelligence products, defining how context is structured and delivered to AI agents. You will drive cross-team execution to build data applications that provide measurable value to both internal teams and paying customers.
You will own the production ML lifecycle, architecting and maintaining high-throughput inference services and CI/CD pipelines. You will also collaborate with product teams to fine-tune transformer-based models and ensure operational excellence in latency, reliability, and cost.
You will define the technical vision and build shared AI platform services to enable product teams to deliver intelligent features efficiently. This role involves establishing standards for production AI systems, including observability, evaluation, and governance, while driving architectural direction across the organization.
The Account Executive will own the full sales cycle for the Agentic AI product line, from initial discovery to closing deals. They will also collaborate cross-functionally to shape the sales playbook and messaging for this new product motion.
The Strategic Accounts Director is responsible for driving revenue growth and platform adoption within the company's largest enterprise accounts. They will lead sales strategies, manage complex negotiations, and collaborate with internal teams to ensure customer success and expansion.
The Account Manager will manage a portfolio of corporate and mid-market accounts to drive platform adoption, retention, and expansion. They are responsible for executing strategic account plans, facilitating renewals, and building executive-level relationships.
