Lead complex, high-stakes enterprise SaaS implementations and deploy Agentic AI workflows to drive customer business outcomes. Manage executive stakeholders through steering committees and collaborate cross-functionally to optimize implementation strategies.
Invoca
13 Remote Job Openings at Invoca
Manage a portfolio of Healthcare customers to drive adoption, retention, and expansion of the AI-powered conversation intelligence platform. Act as a strategic advisor to help healthcare organizations improve patient acquisition and contact center performance while ensuring regulatory compliance.
Own the end-to-end roadmap for Invoca's data platform and intelligence products, including signals, scores, and insights. Define how context is structured and delivered to AI agents to ensure grounded and accurate customer interactions.
Lead the migration of legacy documentation to AI-optimized hubs and optimize the software development lifecycle through Agile coaching. Act as the operational bridge between R&D and Go-To-Market teams to ensure seamless product delivery and alignment.
The role involves architecting the brand's social presence by creating dynamic content and managing community engagement across platforms. You will develop social strategies, execute integrated campaigns, and analyze performance metrics to optimize growth.
Lead the productionization of the ML stack, focusing on model serving, inference optimization, and CI/CD pipelines for ML artifacts. Architect and maintain the infrastructure powering the Context Engine and agentic AI workflows.
Lead the design and deployment of AI-driven capabilities and agentic solutions across the GTM tech stack to automate revenue workflows. Partner with Revenue Operations to identify high-impact AI use cases that improve productivity and customer outcomes across Sales, Marketing, and Customer Success.
Design and build the core AI platform foundations, including reusable SDKs, APIs, and orchestration primitives to enable product teams to ship AI capabilities. Own the platform-level evaluation infrastructure and ensure production scale, reliability, and governance for AI systems.
You will architect and maintain the demo ecosystem, including system design, database schemas, and API layers to support technical storytelling. Additionally, you will lead strategic pre-sales efforts, conduct high-stakes technical reviews, and act as a feedback loop between the field and product engineering teams.
The role involves evolving CI/CD tooling and developer platforms to improve automation, standardization, and developer autonomy. You will lead Ruby/Rails upgrade efforts and partner with service teams to implement secure authentication and authorization patterns.
The Senior Sales Development Representative will be responsible for developing and maintaining a pipeline of qualified leads by engaging deeply with prospects to understand their challenges and communicate the company's value. This role involves conducting high-volume outreach, crafting compelling product narratives, and collaborating with the sales team for accurate forecasting.
This role involves defining the vision, strategy, and roadmap for core internal platform capabilities, such as APIs, infrastructure, and identity services. Key duties include championing efforts to reduce technical debt, accelerating development velocity, and translating strategy into prioritized technical requirements and success metrics.
The Staff Product Manager will own the end-to-end product strategy and roadmap for Invoca’s AI Platform, focusing on defining how AI agents execute in production, including orchestration and context handling. Key duties involve establishing durable platform contracts, enforcing quality and governance mechanisms, and shaping the developer experience for building and operating AI agents.
