Tier 1 Customer Support Specialist I
Provide multi-channel technical support to customers while diagnosing and resolving product issues. Collaborate with internal teams to document bugs, test new features, and ensure a seamless customer experience.
HEALTHSTREAM INC
Remote Job Openings at HEALTHSTREAM INC (12)
Success Manager
The Success Manager is responsible for driving product adoption and ensuring customer satisfaction by maintaining consultative relationships with key stakeholders. They collaborate across internal teams to manage onboarding, analyze utilization data, and execute strategies for account growth and retention.
Success Manager, Clinical
The Success Manager builds consultative relationships with customers to ensure optimal product adoption and alignment with organizational goals. They proactively analyze utilization data, manage customer feedback, and collaborate with internal teams to drive retention and growth.
Sr. Solution Executive, L&F, Revenue Cycle
The role focuses on selling revenue cycle education and training solutions through a consultative, team-selling model. Responsibilities include managing the full sales cycle from prospecting to contract closure to meet or exceed assigned quotas.
Sr. Solution Executive, Payer Market
Drive new business revenue by selling workforce solutions to healthcare payer organizations, including MCOs and Medicare Advantage plans. Manage the full sales cycle from prospecting and discovery to contract execution for enterprise SaaS deals.
Assoc. Solution Executive, Competency
Responsible for driving new sales of HealthStream's Competency solutions by acting as a clinical sales expert. This includes managing the full sales cycle from prospecting and demonstrating value to contract negotiation and closing.
Solution Executive
The Solution Executive is responsible for selling the Scheduling & Capacity Management product suite to meet sales quotas within a specific territory. This includes managing the full sales cycle from prospecting and demonstrations to contract negotiation and closure.
Solution Executive, Clinical Staff Development
Responsible for driving new sales of HealthStream's Competency solutions by acting as a clinical sales expert. This includes managing the full sales cycle from prospecting and qualifying to demonstrating value and closing contracts to meet quotas.
Solution Executive, MedTech & Digital Sponsorships
Drive revenue growth by selling MedTech solutions and digital sponsorship offerings to medical device and pharmaceutical organizations. Manage the full sales cycle from prospecting to closing while maintaining strategic partnerships and delivering campaign performance reports.
Solution Executive, Career Networks
Drive new enterprise sales and manage an existing book of SMB accounts within the Career Network portfolio. The role involves end-to-end sales process management, from prospecting and demonstrations to closing and ensuring long-term customer value.
Solution Executive, Career Networks
Drive new enterprise sales and manage an existing book of SMB accounts within the Career Network portfolio. This includes prospecting, qualifying, and closing new logos while ensuring customer retention and revenue growth through renewals and upsells.
Sr. Solution Executive, Career Networks
Drive new enterprise sales and manage an existing book of business within the Career Network portfolio. Focus on acquiring new logos and expanding revenue through renewals, upsells, and cross-sells using a consultative approach.