The Client Advocate acts as a primary liaison to manage client portfolios, ensuring high satisfaction and loyalty through effective service delivery. They facilitate communication between clients and internal teams to resolve issues and optimize the use of HealthMark's digital solutions.
Assist clients and patients with disability and FMLA paperwork requests while maintaining accurate and detailed records. Respond to a high volume of customer inquiries via phone and email while ensuring compliance with HIPAA regulations.
The Director of Growth Marketing will lead demand generation strategies and manage the marketing tech stack to drive scalable revenue growth. They will also oversee team leadership, cross-functional collaboration with sales, and the implementation of data-driven marketing programs.
