Act as a strategic partner and trusted advisor for enterprise clients to drive the adoption of talent acquisition best practices. Manage the entire customer journey from pre-sales to optimization, focusing on retention, expansion, and business value demonstration.
Greenhouse
12 Remote Job Openings at Greenhouse
Manage a book of mid-market customer relationships to drive gross and net revenue retention through strategic value delivery. Build AI-powered workflows to scale efficiency and collaborate with internal teams to advocate for customer needs.
Resolve complex technical issues for enterprise customers and collaborate with Engineering and Product teams to triage escalations. Provide technical leadership and mentorship to the Support Engineering team while improving internal tools and documentation.
Design and build internal web applications and AI-enabled tools to automate workflows for GTM teams. Bridge the gap between engineering and business logic to optimize the Customer Growth & Success lifecycle.
The role focuses on generating new business opportunities through personalized outreach via email, phone, and LinkedIn. Responsibilities include conducting market research to identify leads and qualifying prospects based on their recruiting needs.
Drive product input and go-to-market strategy for the core platform, focusing on positioning, messaging, and packaging. Collaborate cross-functionally to turn early product traction into scalable growth through compelling narratives and repeatable motions.
Design and implement an AI-native operating layer and internal tooling to automate workflows across various company departments. Build and maintain production-grade services, internal UIs, and SaaS integrations while ensuring technical reliability and stability.
Build and maintain a platform for deploying AI agents and automations, including the underlying AWS infrastructure and observability practices. Collaborate with application engineers to design tools and systems that reduce toil across the organization.
Own the analytics strategy, reporting architecture, and performance insights for the marketing organization. Translate complex data into strategic narratives for executive-level operating reviews and QBRs.
The role owns the analytics strategy, reporting architecture, and performance insights for the marketing organization. Key duties include automating KPI reporting in Snowflake and Tableau and synthesizing complex data into narratives for executive leadership reviews.
Build and maintain production-grade components and patterns to bridge the gap between design intent and production code. Establish contribution standards and a single source of truth for documentation to enable self-service across product teams.
Build and maintain production-grade components and patterns to bridge the gap between design intent and production code. Establish documentation and contribution standards to ensure the design system is the default for all product teams.
