The Customer Support Representative acts as a primary point of contact for customer inquiries regarding orders, shipments, and product information. They manage issue resolution by collaborating with internal teams and maintaining accurate records in the CRM system.
The Senior Web Developer will own the marketing website end-to-end, managing architecture, development, and maintenance as the sole developer. They will act as a technical partner to the marketing team, ensuring secure, responsive, and SEO-optimized web experiences.
The Inside Sales Representative will manage the complete sales process for small accounts by building trust-based relationships with district stakeholders through virtual engagement. They are responsible for developing territory plans, meeting sales quotas, and delivering compelling presentations to drive the adoption of educational products.
The Success Lead manages a portfolio of strategic district partnerships to ensure the effective implementation of Great Minds curricula. They provide targeted onsite support, facilitate professional learning, and monitor implementation metrics to drive student outcomes.
The Senior Website Manager oversees daily operations, publishing workflows, and CMS page production for the company's marketing website. This role also leads page optimization efforts, including A/B testing, performance monitoring, and ensuring site health and accessibility compliance.
The Success Coach provides high-quality on-site support, coaching, and professional development to schools and districts to ensure effective curriculum implementation. They also document implementation metrics, communicate regional trends to leadership, and represent the organization at conferences.
The Success Lead manages a portfolio of strategic district partnerships to ensure the effective implementation of Great Minds curricula. They provide targeted onsite support, facilitate professional learning, and monitor implementation metrics to drive student outcomes.
The Associate Project Manager supports the Enterprise PMO by managing small projects and assisting with documentation and scheduling for larger initiatives. Responsibilities include maintaining project plans, monitoring budgets, managing risks, and fostering cross-functional collaboration.
The Sales Representative will drive the full sales cycle for enterprise accounts by building trust-based relationships with district stakeholders. They are responsible for executing territory plans, managing sales pipelines, and collaborating with internal teams to support curriculum implementation.
The Associate Services Planner supports the end-to-end process of scheduling, staffing, and preparing for professional learning services. They also manage session logistics, maintain accurate records, and coordinate with internal teams to ensure successful service delivery and close-out.
The Technical Support Specialist will assist with customer rostering and provide technical support for K-12 digital products. They will act as a liaison between school districts, internal sales, success, and product teams to ensure effective implementation and issue resolution.
The Principal Product Manager will lead the discovery and execution of content authoring tools, delivery experiences, and the CMS. They will collaborate with cross-functional teams to ensure platforms are scalable, intuitive, and support high-quality instructional outcomes.
The Senior Product Manager will lead the end-to-end product lifecycle for the math portfolio, including vision, roadmap, and go-to-market strategy. They will serve as the voice of the customer by synthesizing user research and data to drive cross-functional alignment and product decisions.
The Senior Quality Assurance Analyst is responsible for developing and executing test plans to ensure the quality of digital consumer-facing products. They will document defects, track quality metrics, and collaborate with cross-functional teams to improve QA processes.
The Success Coach supports the adoption and effective implementation of curriculum products through professional development facilitation and instructional coaching. They are responsible for gathering implementation metrics, documenting customer interactions, and representing the organization at conferences.
The Success Coach supports the implementation of Great Minds curricula by providing on-site professional development and coaching to schools. They are responsible for monitoring success metrics, documenting customer interactions, and representing the organization at conferences.
The Senior Product Manager will own the strategic vision and roadmap for the Literacy State Adoption portfolio while leading and developing a team of product managers. They will collaborate across departments to ensure instructional alignment, manage the product lifecycle, and drive adoption and performance metrics.
The Senior User Researcher will design and execute mixed-methods research to inform product strategy and improve digital user experiences. They will also manage product analytics, build dashboards, and collaborate cross-functionally to drive data-informed decision-making.
The Success Coach supports the implementation of Great Minds curricula by providing professional development and instructional coaching to schools and districts. They are responsible for monitoring success metrics, documenting customer interactions, and representing the organization at conferences.
The Proposal Writer will analyze RFPs and state adoption requirements to develop clear, compelling proposal language for K-12 instructional materials. They will collaborate with internal teams to manage submission timelines, build templates, and ensure all documentation meets strict deadlines.
Provide Tier 1 and Tier 2 support for enterprise business applications including Salesforce, NetSuite, and Dayforce. Resolve user issues, document solutions in the knowledge base, and escalate bugs to internal admins or external vendors.
Lead the strategic direction and revenue outcomes for the California sales team by managing up to ten field representatives. Develop regional sales plans, maintain knowledge of state standards, and collaborate with cross-functional teams to ensure customer success.
The Senior Director owns the strategy, vision, and execution of the Math product portfolio to drive student outcomes. This includes managing the product roadmap, overseeing financial performance, and leading a team of product managers from concept through launch.
