The Senior Technical Services Analyst will own the end-to-end delivery of complex data migration projects for various enterprise and government customers. This role involves analyzing legacy data, designing migration strategies, and collaborating with cross-functional teams to ensure successful system deployment.
The Implementation Consultant is responsible for the configuration, deployment, and customer enablement of field response and operations modules. They partner with Implementation Managers to deliver project milestones and provide complex-configuration support to clients.
The Director of Product Marketing will lead the go-to-market strategy, positioning, and messaging for the company's public safety software platform. This role involves coaching a high-performing team and collaborating with cross-functional departments to drive market adoption and commercial success.
Lead a team of mobile engineers to build and maintain mission-critical, offline-first applications while partnering with product teams to define roadmaps. You will be responsible for establishing engineering best practices, mentoring staff, and managing performance to ensure high-quality delivery.
Architect, design, and develop native iOS applications for an emergency response platform while implementing offline-first architectures. Lead mobile development initiatives, establish CI/CD pipelines, and mentor developers on best practices.
The Director of Platform Engineering will centralize and discipline DevOps, SRE, and database reliability practices while building a high-performing team from the ground up. This role involves defining operational standards, improving system observability, and influencing cross-team architecture to ensure platform maturity.
You will build and integrate agent-driven workflows for cloud security solutions, including triage, investigation, and threat intelligence agents. This role involves translating complex security requirements into autonomous, production-ready AI tools within a high-velocity environment.
The Director of Revenue Operations will own the architecture and long-term strategy for the company's core revenue systems stack, including Salesforce, MonetizeNow, and NetSuite. They will lead a growing team to build scalable quote-to-cash processes, data governance models, and forecasting infrastructure to support company growth.
The Director of Sales Enablement will drive revenue outcomes by developing sales playbooks, implementing AI-driven coaching, and managing rep ramp time and productivity. They will partner with sales leadership to refine sales tools, content, and training programs to improve win rates and overall sales performance.
The Implementation Manager owns the end-to-end delivery of complex enterprise software programs, managing customer relationships and project timelines. They coordinate delivery teams, utilize AI tooling for efficiency, and ensure successful configuration, integration, and go-live transitions.
The manager will own the daily execution and operational health of the support team, including queue management and performance monitoring. They are responsible for coaching agents, driving process improvements, and ensuring high-quality customer support delivery.
Lead and develop a team of Product Managers to define and deliver software solutions for the public safety community. Own the product strategy, roadmap, and AI integration across multiple product lines while partnering with cross-functional teams.
The role is responsible for the configuration, deployment, and customer enablement of the Fire Prevention software suite for US agencies. This includes translating agency code enforcement programs into software configurations and managing the go-live experience.
The VP of Customer Success will lead customer adoption, retention, expansion, and satisfaction, directly impacting revenue growth. This role involves enhancing customer-facing processes and serving as a strategic partner across departments.
