The Senior Service Delivery Manager acts as the primary operational advocate for assigned clients, ensuring service commitments and business outcomes are met. This role leads service governance, performance management, and continuous improvement initiatives across complex, multi-service environments.
The Senior Capacity Planner serves as the primary lead for mainframe capacity planning, analyzing performance and workloads to optimize system efficiency. They are responsible for developing forecasting models, implementing automation solutions, and providing technical expertise for architecture reviews and client projects.
The role involves leading commercial transactions to closure by drafting, reviewing, and negotiating complex IT outsourcing agreements. The attorney will serve as a trusted business advisor, balancing risk management with commercial objectives while coordinating across internal departments.
The Enterprise Solution Architect designs comprehensive technology solutions that align with client business goals and technical requirements. They act as a subject matter expert, overseeing infrastructure architecture, cost estimation, and the successful implementation of solutions.
Provide premium software support for CICS TS and related OEM products for mainframe clients on a 24/7 basis. Assist with customer migrations, disaster recovery execution, and the implementation of vendor fixes and system upgrades.
The role focuses on evolving and commercializing the Mainframe as a Service portfolio by translating technical capabilities into monetized, scalable offerings. You will own the commercial roadmap, define pricing models, and align cross-functional teams to ensure market relevance and profitability.
Lead complex programs and strategic client engagements across the full software development lifecycle while acting as a trusted adviser to senior stakeholders. Define delivery methodologies, manage program financials, and contribute to business development and presales activities.
The role involves managing mainframe storage infrastructure, including DASD and tape administration, configuration, and backup/DR support. The associate will also perform software and hardware refreshes, data migrations, and provide daily customer support.
The Client Engagement Director manages senior-level client relationships to drive strategic growth and long-term partnerships within an assigned enterprise portfolio. They lead proposal development, negotiate commercial terms, and collaborate with cross-functional teams to ensure successful service delivery.
The Client Engagement Director will manage senior-level client relationships to drive strategic growth and long-term partnerships within an assigned portfolio. They will lead proposal development, negotiate commercial terms, and collaborate with cross-functional teams to ensure successful delivery of business outcomes.
The role involves architecting and governing a unified observability framework while leading SRE initiatives to improve service reliability and incident response. Additionally, the engineer will drive platform automation and mentor cross-functional teams in complex cloud-native environments.
Provide premium software support and maintenance for MQ and CICS TS products on mainframe z/OS systems. Assist with customer migrations, disaster recovery execution, and ensure adherence to ITSM change control procedures.
This role provides technical leadership in designing and developing scalable mainframe automation solutions across various platforms. The incumbent will engineer corrective actions to reduce manual intervention and improve system performance through proactive monitoring.
The candidate will perform mainframe database software upgrades, administration, and tuning for CA Datacom environments. Responsibilities include database optimization, performance reviews, disaster recovery planning, and providing 24x7 on-call support.
The candidate will perform mainframe database software upgrades, administration, and tuning for Software AG ADABAS environments. Responsibilities include day-to-day maintenance, disaster recovery planning, performance optimization, and providing 24x7 on-call support.
Provide premium software support and services for CICS and WAS environments, including installation, testing, and maintenance of mainframe systems. Coordinate hardware IOGEN, monitor system performance, and assist in disaster recovery and customer migration projects.
Provide premium software support and services for mainframe IMS systems to Ensono clients on a 24/7 basis. Assist with customer migrations, disaster recovery execution, and the installation of OEM software products according to best practices.
The individual will manage mainframe storage infrastructure, including DASD, tape, and replication for backup and disaster recovery. They will also perform software and hardware refreshes, customer migrations, and provide daily support for storage pools.
The Senior Mainframe Systems Programmer is responsible for the ongoing support, maintenance, and troubleshooting of all mainframe hardware. This role involves performing IOGEN, managing storage and processor configurations, and providing 24/7 on-call support for incident resolution.
The Mainframe Systems Programmer is responsible for planning, installing, and maintaining mainframe network software such as VTAM and TCP/IP. They also diagnose system problems, ensure performance availability, and support client mainframe environments.
The Senior Mainframe Systems Programmer is responsible for the installation, testing, and implementation of z/OS operating systems and supporting software. They also handle incident resolution, configuration, and performance tuning of mainframe environments.
The Hybrid Cloud Sales Specialist is a strategic, quota-bearing role responsible for accelerating growth within the Hybrid Cloud Services portfolio. This position partners with Account Executives to identify, shape, and close complex opportunities while serving as a subject matter expert for managed services.
Provide premium DB2 systems programming support, including software upgrades, administration, and performance tuning for mainframe clients. Manage day-to-day database maintenance, disaster recovery procedures, and support customer migrations while adhering to ITSM change control processes.
The manager will coordinate and delegate responsibilities for IT teams, overseeing day-to-day systems programming functions and project management. They are responsible for mentoring team members, setting performance goals, and ensuring alignment with business unit and company objectives.
The Director of Mainframe Systems Programming oversees delivery projects and manages teams administering z/OS mainframe environments to ensure client outcomes. They are responsible for coaching staff, building strategic relationships, and partnering with sales to shape new opportunities.
The Senior Director of Strategy & Execution leads the annual strategy cycle, manages the strategic initiative portfolio, and facilitates executive forums for the CEO and board. This role involves driving corporate development, conducting market analysis, and ensuring the successful execution of high-priority business initiatives.
Collaborate with sales and consulting teams to develop pursuit and solution strategies for large global clients. Conduct discovery workshops and design technical solutions that facilitate legacy system modernization and business transformation.
The Chief Technical Advisor promotes technical innovation and transformation by aligning client business drivers with corporate objectives. They work across sales, consulting, and operations to develop reference architectures and drive strategic business development within large enterprise accounts.
The Expert Solution Consultant acts as a lead architect to design and deliver complex technical solutions while fostering executive-level relationships. They collaborate with sales and delivery teams to drive innovation, develop multi-year transformation roadmaps, and ensure client satisfaction throughout the engagement lifecycle.
The Expert Database Architect defines enterprise database architecture standards and leads complex, mission-critical transformation initiatives for strategic client accounts. This role acts as a trusted advisor to executive stakeholders while mentoring engineering teams and shaping the company's database service offerings.
Provide premium software support and services for mainframe IMS systems to Ensono clients. Assist with customer migrations, disaster recovery planning, and the installation of OEM software products.
The Senior Director, Operations provides strategic planning and operational management for large, strategic clients while ensuring contractual obligations and high client satisfaction. They are responsible for leading operations teams, managing P&L profitability, and integrating AI and automation into delivery standards.
The Banking Solution Architect drives technical innovation and transformation for financial institution clients by providing end-to-end solutioning. They are responsible for developing proof of concepts, ensuring regulatory compliance, and fostering executive-level relationships.
Design and architect complex sub-systems while delivering high-quality, cloud-native .NET solutions. Collaborate with stakeholders to translate business requirements into technical designs and mentor junior engineers.
You will provide technical leadership and delivery support for cloud-native solutions while collaborating with stakeholders to translate business requirements into designs. Additionally, you will contribute to internal communities, mentor team members, and maintain high standards for code quality and security.
You will serve as the strategic technical lead and architect for enterprise observability, APM, and telemetry ecosystems. Responsibilities include driving SRE practices, automating infrastructure, and leading complex technology transitions across hybrid cloud environments.
The engineer will design, implement, and maintain enterprise monitoring and observability solutions while managing telemetry ecosystems and automation initiatives. They will also perform incident management, root cause analysis, and collaborate with cross-functional teams to ensure high availability of business-critical systems.
The role involves managing the end-to-end lifecycle of SSL/TLS certificates, including generation, provisioning, and automated renewal. You will also be responsible for ensuring compliance with security policies, troubleshooting certificate-related incidents, and maintaining infrastructure-as-code integrations.
Lead and mentor a team of observability engineers while defining the enterprise observability roadmap and managing vendor relationships. Oversee large-scale technical projects and ensure operational excellence through ITIL practices and incident management.
The role involves architecting and governing a unified observability framework while leading SRE initiatives to improve service reliability and incident response. Additionally, the engineer will drive platform automation and mentor cross-functional teams on cloud-native observability practices.
Provide premium software support for CICS TS and related OEM products for mainframe clients on a 24/7 basis. Assist with customer migrations, disaster recovery execution, and the implementation of vendor fixes while adhering to ITSM change control procedures.
The role focuses on evolving and commercializing the Mainframe as a Service portfolio by integrating AI capabilities and next-generation platform innovations. You will own the commercialization roadmap, define pricing models, and translate technical capabilities into sellable, value-driven service offerings.
The Associate Hardware Technician is responsible for the physical infrastructure of data centers, including racking, stacking, and troubleshooting hardware. They also manage server implementation, decommissioning, and maintain detailed documentation of connectivity and hardware locations.
Install, maintain, and upgrade third-party ISV software products on the IBM z/OS platform. Lead the evaluation and migration of Broadcom (CA) mainframe products to alternative vendor solutions.
The Senior Capacity Planner will manage multiple projects with minimal support while addressing unique client requirements. They will also provide technical expertise and guidance to other teams and lead high complexity assignments.
