The Senior Colleague Modernization Engineer will lead SaaS modernization projects by combining solution, technical, and integration architecture functions into a single role. They will leverage AI and automation to migrate customers from legacy environments to sustainable, SaaS-aligned solutions while driving delivery efficiency.
The Banner Modernization Engineer will lead technical architecture and solution design to migrate customers from legacy environments to SaaS-aligned platforms. They will leverage AI and automation to streamline delivery processes, reduce manual effort, and ensure scalable, repeatable outcomes for higher education clients.
The Colleague Modernization Engineer will lead SaaS modernization projects by combining solution, technical, and integration architecture functions to transition customers from legacy environments. They will leverage AI and automation to streamline delivery, validate technical designs, and facilitate knowledge transfer to customer teams.
You will collaborate with DevOps engineers and project managers to support the migration of higher education clients to Ellucian's SaaS solutions. This role involves providing technical consulting, managing data conversions, and offering guidance on internal migration tooling.
Provide technical support and expertise to SaaS system users and internal staff while maintaining accurate documentation of troubleshooting processes. Collaborate with engineering and partner teams to resolve complex technical issues and contribute to the knowledge base.
Develop and execute a strategic territory plan to grow Ellucian's presence across the UK and Ireland higher education market. Lead complex enterprise sales opportunities while building trusted relationships with university leaders and key stakeholders.
The Senior Solutions Architect will lead the design and development of scalable, cloud-based SaaS solutions while serving as a technical partner in the pre-sales process. They will collaborate with sales teams and customer stakeholders to conduct discovery, lead demonstrations, and articulate the technical value of Ellucian's platform.
The Product Support Analyst will resolve complex production issues, including application, configuration, and integration problems within SaaS environments. They will manage customer support queues, perform root cause analysis, and collaborate with technical teams to ensure effective incident resolution.
The Product Support Analyst manages customer support cases, diagnoses functional issues, and ensures best practice adoption for Ellucian's SaaS platform. They act as a primary point of contact to resolve client inquiries while collaborating cross-functionally to maintain high service quality.
Provide front-line technical and functional support for ERP and SIS applications in both on-premises and SaaS environments. Manage client cases through ServiceNow while collaborating with cross-functional teams to resolve issues and improve support processes.
Lead the setup, configuration, and implementation of Ellucian Smart Plan for higher education clients. Coordinate cross-functional teams to manage data migration, advising rule design, and ongoing client support.
The Senior Manager will operationalize the Ellucian Student delivery model, driving global enablement and managing consulting practices. They will collaborate across departments to ensure consistent quality, scalability, and successful customer outcomes throughout the implementation lifecycle.
Provide personalized technical guidance and operational support to Ellucian Colleague customers post-implementation. Build strong relationships with customer points of contact to troubleshoot issues and modernize business processes.
The Student Success Consultant will lead complex Banner Accounts Receivable implementations and provide strategic functional guidance to customers. They will also mentor senior consultants, drive delivery standards, and collaborate with internal teams to improve overall customer success outcomes.
Serve as a trusted technical advisor to guide customers through the implementation and transition to Ellucian SaaS solutions. Lead technical discovery, design integration strategies, and manage project delivery to ensure successful go-live outcomes.
As an Ellucian Student Ambassador, you will collaborate with peers to share ideas and help improve the future of higher education. You will also engage in content creation, networking, and providing feedback on Ellucian products.
The Analyst will lead functional testing strategies and bridge the gap between business stakeholders and software development teams for Colleague ERP. They are responsible for documenting requirements, executing automated and manual tests, and ensuring high-quality software delivery within an agile environment.
The consultant will serve as the functional authority for Banner Accounts Receivable implementations and lead complex, high-visibility customer engagements. They are responsible for mentoring consultants, driving delivery standards, and partnering with internal teams to improve customer success outcomes.
The Proposal Solution Manager will serve as a functional expert to develop compelling, accurate, and strategically positioned solution content for Ellucian's integrated platform. They will collaborate across internal teams to translate complex institutional requirements into clear narratives that showcase the value of Ellucian's technology.
Lead concurrent SaaS and ERP implementation projects through all phases of the Ellucian Implementation Methodology. Manage project scope, risks, resources, and stakeholder communication to ensure successful delivery within budget and timelines.
The Solutions Architect II designs and implements comprehensive business and technical architectures for higher education institutions using Ellucian's SaaS platform. They act as a trusted advisor to clients, leading cross-functional implementations and ensuring alignment between institutional goals and technical solutions.
The Senior Solutions Architect will lead architectural delivery for complex, system-wide higher education implementations, ensuring solutions are scalable and aligned with institutional goals. They will also provide thought leadership by developing global standards, reusable assets, and mentoring cross-functional teams to drive delivery excellence.
The Account Executive will manage a territory in Alberta, Canada, focusing on expanding enterprise accounts and driving complex sales cycles for higher education solutions. They will build strategic relationships with C-level executives and orchestrate internal teams to deliver comprehensive business plans and revenue growth.
The Senior Manager will define and execute a global quality engineering strategy while leading a distributed team across the US, Latin America, and India. They will oversee the implementation of automation-first testing practices and ensure consistent quality standards across all customer delivery programs.
The Senior Account Executive is responsible for managing a portfolio of higher education institutions across Australia and New Zealand, focusing on both new-logo acquisition and account expansion. They will lead complex, multi-stakeholder sales cycles and build executive-level relationships to drive revenue targets.
The Account Executive will manage existing enterprise accounts by developing strategic account plans and driving complex sales cycles. They will build relationships with C-level executives at higher education institutions to sell Ellucian's SaaS solutions.
