Manage a portfolio of customer accounts from go-live through renewal, ensuring clinical value and driving adoption. Collaborate with internal teams to identify expansion opportunities and translate customer feedback into product improvements.
The Director of Business Development will prospect, negotiate, and close new business with pharmaceutical manufacturers and media agencies. They are responsible for owning the full sales cycle, managing complex deals, and driving revenue attainment through strategic account penetration.
The EHR Channel Development Executive is responsible for identifying, engaging, and closing net-new EHR integration and distribution partnerships to drive revenue. This role involves proactive pipeline development, complex commercial negotiations, and executive-level engagement within the healthcare IT landscape.
You will lead end-to-end AI, ML, and NLP initiatives, from model development and deployment to long-term production maintenance. Additionally, you will partner with engineering and clinical teams to define technical strategy, mentor peers, and ensure solutions meet healthcare compliance and performance standards.
The Customer Success Manager acts as a trusted advisor to drive product adoption, engagement, and retention for healthcare clients. They collaborate with cross-functional teams to optimize workflows and ensure customers achieve measurable business outcomes.
The role serves as the technical anchor for a production Identity and Access Management platform, focusing on Keycloak extension development and modernization of SSO flows. You will manage session architecture, drive major version migrations, and perform deep-diagnosis incident response for the platform.
Design and maintain real-time ambient audio capture and streaming pipelines for clinical environments. Develop services and APIs to convert raw audio into structured clinical data while ensuring high reliability and accuracy.
The Tier 3 Technical Lead diagnoses, reproduces, and resolves complex technical issues escalated from internal teams while maintaining production data integrity. This role also drives automation and process improvements using Python and SQL to enhance overall system performance and support efficiency.
The Digital Marketing Campaign Specialist is responsible for planning, executing, and managing integrated marketing campaigns across various digital channels to drive lead generation and conversion. They will collaborate with cross-functional teams and external agencies to ensure campaigns are delivered on time and within budget while optimizing performance through data analysis.
The Product Marketing Manager owns the master messaging framework and translates technical product features into commercial value propositions for patients and providers. They are responsible for creating demo scripts, conducting competitive research, and enabling the sales and client success teams with training and talk tracks.
Maintain and expand AWS QuickSight reporting assets to track product health and KPIs for internal and commercial stakeholders. Deliver ad-hoc analytical reports and integrate AI-enabled tools for automated insights and natural-language querying.
Architect and build production AI automation systems and multi-agent ecosystems to augment departmental workflows. Provide technical leadership through mentorship, code reviews, and translating technical concepts for executive stakeholders.
Lead the end-to-end integration of medication data feeds from payer partners and manage the ongoing business relationships with these organizations. Act as a technical mentor for integration engineers and collaborate with product management to develop scalable SOPs for payer connectivity.
The Director, Support Delivery is responsible for overseeing agent performance, quality outcomes, and escalation frameworks across all support tiers. This role acts as a key liaison between the support organization and the product team to drive product improvements based on customer feedback.
The Associate Product Analyst will manage day-to-day product development operations, including requirements documentation, backlog grooming, and sprint coordination. They will also handle bug triage, release management, and data analysis to support product delivery and quality standards.
The PostgreSQL Database Administrator will manage day-to-day operations of PostgreSQL databases in AWS Aurora environments and implement backup and recovery strategies. They will also conduct performance tuning and collaborate with development teams to optimize database performance.
