The Localization Specialist manages the end-to-end delivery of multilingual content and the Course Package Translation Service. They also collaborate with stakeholders to identify localization gaps, maintain SOPs, and analyze translation quality programs.
The Implementation Consultant Project Lead oversees the planning, execution, and tracking of multiple concurrent client projects, ensuring deliverables meet scope and budget requirements. They lead matrixed teams to implement learning management systems, integrations, and training solutions while managing client expectations and project risks.
The Solutions Architect acts as the primary technical escalation point for sales engineers, scoping complex requirements and designing technical solutions to support sales opportunities. They also serve as an advisor for implementation and consulting services, ensuring technical alignment between customer goals and D2L products.
The Solutions Architect serves as the primary technical escalation point for sales opportunities, scoping complex requirements and presenting technical solutions. They also act as a liaison between implementation and sales teams to ensure successful project delivery and technical knowledge transfer.
The Senior Solutions Engineer acts as a strategic technical leader responsible for designing and delivering innovative solutions while supporting the sales process through expert product demonstrations. They conduct needs analysis, provide feedback to product management, and mentor team members to ensure alignment between technology and business objectives.
Develop and execute go-to-market strategies and differentiated positioning for Higher Education and K12 segments. Create sales enablement tools and customer-focused narratives while leveraging AI tools to optimize research and content creation.
Act as a strategic partner to customers to drive measurable outcomes and long-term growth through the adoption of the Brightspace platform. Design and execute customer success plans while collaborating with internal teams to align product roadmaps with customer needs.
The analyst will interact with users via electronic communication to identify and document technical issues, conducting thorough research and implementing solutions by referring to documentation. They will also replicate, diagnose, and resolve technical problems while creating and updating support cases within Service Level Objectives.
Candidates are encouraged to express their interests in roles or departments where they believe they would succeed. They are also asked to share the impact they have had in previous positions.
