The Cyber Security Analyst I will monitor client environments to detect, analyze, and mitigate external threats using SIEM tools. They will also serve as an incident coordinator, documenting security alerts and providing constructive security consultations to customers.
The Helpdesk Technician II provides daily operational support for client IT systems, including troubleshooting hardware, software, and cloud services. They are responsible for managing infrastructure, maintaining documentation, and providing escalation support for Level I staff.
The Account Executive will drive growth by strategically expanding relationships with existing clients and identifying opportunities for service and product adoption. They are responsible for managing the full sales cycle, from prospecting and needs analysis to contract negotiation and ongoing account management.
The Director of Marketing will develop and execute an integrated marketing strategy to strengthen brand authority and drive qualified pipeline for cybersecurity compliance services. This role involves leading demand generation, content creation, and sales enablement while managing marketing operations and team performance.
The Customer Success Manager acts as the single point of accountability for a portfolio of clients, managing onboarding, technical projects, and long-term account health. They are responsible for driving retention, identifying upsell opportunities, and ensuring internal teams meet project deadlines.
The Service Dispatch Coordinator manages incoming client requests and coordinates schedules for remote and field technical resources. They are responsible for monitoring open service tickets, ensuring SLA compliance, and maintaining clear communication with customers regarding incident progress.
The Manager of IT Engineering oversees the strategy, development, and performance of engineering operations, including infrastructure, cloud, and compliance teams. They are responsible for leading technical teams, ensuring project delivery, and serving as a senior technical advisor to clients.
The Enterprise Account Executive will drive growth by identifying, pursuing, and closing new business opportunities while managing existing client relationships. They are responsible for conducting consultative sales, providing expert knowledge on managed security services, and meeting assigned sales targets and KPIs.
The Cloud Operations Engineer will manage and support client cloud and on-premise environments, including migrations and infrastructure deployments. They are responsible for implementing security solutions, maintaining system health, and collaborating with internal teams to ensure project delivery within deadlines.
