The Cloud Security Engineer is responsible for implementing, troubleshooting, and maintaining security infrastructure within cloud and on-premises environments. This includes configuring security tools, managing client onboarding, and providing urgent response and remediation for security events.
CyberSheath
11 Remote Job Openings at CyberSheath
Drive growth by acquiring new clients and expanding existing relationships through tailored managed security solutions. Manage the full sales cycle from prospecting to contract negotiation while meeting assigned KPIs and sales targets.
The coordinator is responsible for managing the daily dispatch of service requests to optimize the utilization of internal and field technical resources. They act as the primary point of contact for clients, ensuring communication regarding incident progress and meeting customer SLAs.
The Cloud Operations Engineer is responsible for provisioning and delivering secure on-premise and cloud-hosted Microsoft solutions for clients. This includes performing migrations to Office 365 and Azure while managing endpoint protection and monitoring tools.
Serve as a subject matter expert for advanced hardware, software, and networking escalations in a remote MSP environment. Provide operational support for cloud services, server operating systems, and security tools while maintaining detailed documentation.
The role involves coordinating compliance operations, managing internal resources, and tracking project deliverables across multiple client environments. You will also be responsible for maintaining ticketing systems, generating performance reports, and driving process improvements to ensure operational efficiency.
The Compliance Engineer is responsible for implementing and maintaining technical security controls to ensure adherence to CMMC standards. This role involves configuring security systems, collecting compliance evidence, and providing expert support during client-facing audits.
The Helpdesk Technician I serves as the primary point of contact for technical issues, providing remote troubleshooting and maintenance for client IT systems. They are responsible for managing infrastructure, documenting support requests, and assisting with client onboarding and offboarding processes.
The Helpdesk Technician II provides day-to-day operational support for client IT systems, including troubleshooting hardware, software, and cloud services. They are also responsible for maintaining documentation, managing ticketing system entries, and assisting with client onboarding and offboarding.
The Customer Success Manager acts as the single point of accountability for a portfolio of managed service customers, overseeing onboarding, project execution, and long-term satisfaction. They are responsible for driving retention, identifying upsell opportunities, and ensuring internal teams meet project deadlines and standards.
The HR Operations Specialist will lead the end-to-end employee lifecycle, from onboarding to offboarding, while managing and optimizing the HRIS for data accuracy and workflow automation. This role also involves acting as an advisor on employee relations, administering benefits, supporting payroll, and ensuring compliance with labor laws.
