The Senior Territory Manager is responsible for driving strategic growth and market expansion for electronic vehicle registration and digital titling solutions within an assigned territory. This role involves managing complex sales cycles, mentoring team members, and acting as a senior advisor to dealership executives.
CDK Global
18 Remote Job Openings at CDK Global
The Customer Success Specialist provides product expertise and operational guidance to clients to drive product adoption and value. They partner with Customer Success Managers to deliver training, resolve issues, and ensure consistent service standards for dealership clients.
The Customer Success Manager is responsible for driving client satisfaction, product adoption, and engagement within assigned dealerships. They will partner with sales to identify revenue opportunities and implement strategies to retain at-risk clients.
Lead all aspects of indirect tax compliance, reporting, and advisory support across multiple jurisdictions including the US, Canada, and Puerto Rico. Manage tax automation systems, oversee audits, and partner with cross-functional teams to ensure accurate taxability determinations.
Oversees month-end consolidations and reporting activities to ensure accuracy and integrity in the company's financial records. Leads the consolidations team and partners cross-functionally to manage financial statements and internal control compliance.
Oversee customer support execution and operational excellence for the CVR platform to improve outcomes for dealers and DMVs. Lead the development of documented processes, manage operating budgets, and partner cross-functionally to align support with strategic business goals.
Lead the end-to-end preparation and consolidation of financial statements in accordance with US GAAP and IFRS. Perform technical accounting research and drive process improvements to automate reporting and strengthen the SOX control environment.
The role involves acting as a technical subject matter expert to identify customer pain points and provide data solution proposals during the sales cycle. Responsibilities include delivering product demonstrations, documenting workflows, and ensuring a smooth transition to professional services post-sale.
The Associate Customer Success Specialist supports client adoption by providing product guidance, basic training, and documenting engagements. They work with CSMs to help customers achieve utilization benchmarks and escalate blockers to improve product usage.
Coordinate communication and resolution plans for customers impacted by significant software outages or critical business disruptions. Manage case escalations by partnering with internal departments like R&D and Sales to ensure successful outcomes for dealerships.
Lead the design, development, and testing of large-scale enterprise software solutions while serving as a technical SME. Provide leadership and mentorship to engineers to improve software performance, usability, and security.
The role is responsible for administering the Customer Success Platform and digital engagement tools to optimize operational processes and automation. It involves indirectly managing a team, monitoring KPIs, and partnering cross-functionally to ensure successful project delivery and product rollouts.
The Account Service Advocate is responsible for coordinating and installing Computer Vehicle Registration (CVR) products for clients in the Western Massachusetts Territory, while also providing training and ongoing support to increase transaction volume and CVR revenue. This role involves interfacing with the State DMV, analyzing client volume for untapped revenue potential, and conveying CVR value to customer management.
The role involves participating in the full development lifecycle, focusing on creating new features for enterprise software solutions across service layers, integration, UI, and data. The engineer will also support production issue resolutions and act as the primary UI resource and Subject Matter Expert for React and Radial Design.
The State Manager leads a team of Account Executives to ensure exceptional customer service and operational excellence. They manage relationships with state agencies and dealer associations while driving product adoption and compliance.
The Lead Business Systems Analyst will design, build, and maintain scalable data models and transformation pipelines for analytics and business intelligence. Collaboration with data analysts, engineers, and business stakeholders is essential to ensure data accuracy and accessibility.
Senior IT Engineer,Power Platform, Azure Functions, & APIs
CDK Global
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Full Time
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9 months ago
CDK Global
Lead the design and operation of production-grade serverless APIs and enterprise automations across Azure Functions and the Microsoft Power Platform. Modernize legacy automations and Excel macro logic into secure, observable, supportable services.
IT Engineer – Power Platform, Azure Functions, & APIs
CDK Global
·
Full Time
·
9 months ago
CDK Global
Implement and support serverless APIs and automations using Azure Functions, Power Automate, and Dataverse/D365 CE. Collaborate with senior engineers and architects to deliver secure, reliable integrations and modernize legacy automations.