The Solutions Consultant will guide customers through the evaluation and implementation of Caseware software, acting as a trusted advisor on technology modernization. They will collaborate with internal teams to translate customer feedback into actionable product insights while driving efficiency and quality in accounting workflows.
Guide complex customers through evaluating Caseware solutions, including technical presentations, pilots, proof of concepts, requirements scoping, and migration planning. Coordinate with account, product, professional services, and other teams to address customer needs, relay actionable feedback, and develop scalable service processes.
Lead end-to-end implementations of Caseware accounting and assurance solutions, managing the entire lifecycle from requirements gathering to go-live. Act as a primary solution authority, providing expert guidance to clients while collaborating cross-functionally to ensure successful project outcomes.
The role involves leading technical architecture and design while driving the adoption of agentic-AI tools across the engineering organization. You will build and operate distributed cloud-native services while maintaining security standards and mentoring team members.
Design, develop, and maintain scalable software solutions while enhancing SDLC processes and CI/CD practices. Act as a subject matter expert, automate repetitive tasks using AI, and participate in on-call rotations to resolve operational issues.
You will define and evolve the technical foundation of the design system by building scalable Angular components and patterns. Additionally, you will partner with cross-functional teams to ensure consistent, accessible user experiences while mentoring developers on AI-augmented workflows.
The Solutions Consultant will guide customers through the evaluation and implementation of Caseware solutions while acting as a trusted advisor on technology modernization. They will also bridge the gap between customer feedback and product teams to drive innovation and ensure scalable service delivery.
The Solutions Engineer will develop new features and resolve bugs using core web technologies while collaborating with an Agile team. They are also responsible for maintaining build and deployment pipelines and providing operational support through on-call rotations.
The Senior Account Manager will manage relationships with key accounting firm clients to drive sales and expand revenue within the territory. They are responsible for creating account plans, conducting client service meetings, and achieving annual sales targets.
The Solutions Consultant will lead customers through the evaluation and implementation of Caseware products while acting as a trusted advisor for technology modernization. They will bridge the gap between customer needs and product development by gathering feedback and strategizing on migration journeys.
The Senior Customer Success Manager will manage a portfolio of strategic customers to drive product adoption, usage, and measurable value from their Caseware investment. They will act as a trusted advisor, helping clients optimize audit workflows and adopt new cloud and AI-enabled capabilities.
You will act as a technical leader to shape architecture, design, and engineering quality while mentoring developers and influencing the platform roadmap. You will also integrate AI-assisted development tools into the workflow and drive the reliability and scalability of back-end services.
You will act as a technical leader to shape architecture, mentor developers, and drive engineering quality across the organization. You will also define the internal developer platform roadmap and integrate AI-assisted workflows into the daily development lifecycle.
Define and evolve technical architecture and engineering standards to ensure scalable, secure, and reusable capabilities across teams. Lead architectural decisions through design reviews, RFCs, and hands-on collaboration while mentoring engineers and driving operational excellence.
You will serve as a core contributor and technical leader, owning key features and architectural improvements while mentoring engineers. You will also champion the responsible use of AI-assisted development tools and drive operational excellence across the platform.
The Head of Solutions - APAC will lead product management and development strategy across the APAC region, ensuring software solutions meet the needs of audit and accounting customers. This role involves managing regional product teams, owning the product roadmap, and fostering cross-functional collaboration to drive growth.
Design, develop, and maintain automated tests for the Caseware IDEA Windows desktop application while improving the existing Ranorex-based framework. Collaborate with cross-functional teams to integrate automation into CI/CD workflows and perform manual testing when necessary.
You will lead the architecture, delivery, and operations of agentic AI systems while maintaining end-to-end accountability for production performance. You will also mentor developers, influence technical roadmaps, and implement robust LLMOps pipelines to ensure reliability and compliance.
The Account Manager will oversee a portfolio of mid-market accounting firms, focusing on renewals, upselling, and cross-selling to drive revenue growth. They will build and nurture long-term relationships with clients while collaborating with cross-functional teams to meet sales targets.
The Manager of Instructional Design leads a team to develop and maintain high-quality, standardized product education content for global users. This role defines learning strategies, establishes development workflows, and collaborates with cross-functional teams to ensure technical knowledge is effectively translated into learner-focused outcomes.
The manager leads a team of instructional designers to develop and maintain high-quality, standardized product education content. They define learning strategies, establish development workflows, and collaborate cross-functionally to ensure technical knowledge is translated into effective learner-focused outcomes.
You will design and evolve foundational systems and operational practices to improve production resilience, security, and developer experience. This includes defining reliability standards, automating operational processes, and leading incident management efforts.
The Sales Enablement Leader will build the enablement function from the ground up, creating core content, resources, and training programs for sales and solutions consulting teams. They will partner with cross-functional teams to align messaging, close enablement gaps, and drive the long-term strategy for sales readiness.
The Senior UX Designer will lead the design of cloud-based financial and audit products while integrating AI-assisted tools into the design workflow. They will also mentor junior designers and drive cross-functional collaboration to ensure high-quality, user-centered outcomes.
Define and evolve the technical architecture for Caseware's AI platform, focusing on scalable and secure AI capabilities. Design and operate AI systems using LLMs, agentic workflows, and governance frameworks to solve customer problems.
Drive new, upsell, and cross-sell sales of the OnPoint product suite to small and medium-sized accounting firms and sole proprietors in the US market. This involves a 50/50 split between inbound and outbound activities, including lead generation and closing new business.
