Provide high-quality technical support for accounting and practice management software via phone and email. Troubleshoot end-user issues, perform minor software testing, and utilize AI tools to improve internal processes.
Caseware
16 Remote Job Openings at Caseware
Drive new, upsell, and cross-sell sales of the OnPoint product suite to small and medium-sized accounting firms and sole proprietors in the US market. This involves a 50/50 split between inbound and outbound activities, including lead generation and closing new business.
Own and grow relationships with U.S.-focused mid-market alliances and emerging global networks to drive adoption and retention. Translate high-level alliance goals into revenue-generating actions while collaborating with Sales, Product, and Customer Success teams.
Own and grow relationships with U.S.-focused mid-market alliances and emerging global networks to drive adoption and retention. Translate high-level alliance goals into revenue-generating actions and manage a healthy pipeline of opportunities within member firms.
Lead and mentor regional SDR teams through influence to standardize outbound prospecting and pipeline generation processes. Collaborate with Growth Marketing Directors to align activities with global growth targets and maintain SDR playbooks.
Design and develop interactive e-learning content and digital learning solutions aligned with organizational goals. Manage the end-to-end development process, including storyboarding, LMS configuration, and content updates.
The manager will oversee the global marketing automation technology stack, including database health, email nurture programs, and lead processing. They will also drive operational excellence by managing campaign calendars, reporting on KPIs, and optimizing workflows across cross-functional teams.
The Account Executive will manage and grow revenue within assigned corporate and government accounts through consultative sales and strategic territory planning. They are responsible for delivering product demonstrations, maintaining accurate CRM records, and identifying new business opportunities to meet annual sales targets.
The Consultant will lead end-to-end implementations of Caseware solutions, managing client relationships and ensuring successful delivery from initiation to go-live. They will also provide technical leadership, mentor associate consultants, and collaborate with cross-functional teams to improve service methodologies.
Lead the global customer support knowledge base management strategy and ensure the delivery of accurate, trusted, and AI-ready content. Own the end-to-end content lifecycle and continuously improve support experiences using feedback and analytics.
The Account Manager will build and maintain strategic relationships with C-level customers, focusing on the Government segment, by understanding needs and delivering solutions to maximize value. Key activities include driving customer success through proactive engagement, retention strategies, and growth initiatives like upsell, cross-sell, and migration to cloud solutions.
Lead the delivery of the Data Platform product and technical roadmap while guiding architecture and execution. Manage a team of data and platform engineers to ensure the platform meets customer and partner needs.
Senior Software Developer, Data Interoperability Platform
Caseware
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Full Time
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5 months ago
Caseware
The developer will design, build, and operate scalable ETL/ELT pipelines moving data from transactional systems into analytics and AI-ready platforms, while also building and operating vector databases and RAG data workflows. This role involves taking end-to-end ownership of complex data engineering solutions, providing technical mentorship, and driving operational excellence across data and AI platforms.
As a Senior AI Software Developer in Test, you will evolve a modern, AI-first quality strategy and integrate AI enhancements into CI/CD pipelines. You will also partner with cross-functional teams to ensure high-quality delivery of AI features and establish scalable testing practices.
The Strategic Solutions Consultant will lead large US customers through exploration and evaluations of Caseware solutions, acting as a strategic advisor. This role involves guiding customers through technology transformation journeys and collaborating with various teams to address customer needs.
The Software Developer in Test will design, implement, and maintain automated test frameworks for Caseware’s web-based SaaS products. They will also perform various types of testing and collaborate with development and product specialists.
